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Archive for February, 2012

Durban Business And Professional Women At The IPCI (8/10)

Part (9/10): www.youtube.com Durban Business And Professional Women At The IPCI – by Sheikh Ahmed Deedat In this video members of the Durban Business And Professional Women’s Club visit Sheikh Ahmed Deedat at the IPCI (Islamic Propagation Centre International) to discuss matters regarding Islam and Christianity. Sheikh Ahmed Deedat: In 1986, the King Faisal Foundation awarded the King Faisal International Prize for SERVICE TO ISLAM, to a South African who is more or better known than many dignitaries in their own countries. This was the first time that this prestigious award has been awarded to a South African. The recipient of this award was a man totally dedicated to his faith and its propagation and who was not afraid to challenge any one to a debate to settle once and for all the matter, who has the good news right? He was none other than Sheikh Ahmed Deedat, reverently known and called UNCLE by those who hold him in high esteem and admiration. The award came after a lifetime of struggle to propagate Islam and to defend Islam against the onslaught of the missionaries. Finally, he was given recognition by the international Muslim community that he deserved and focused more sharply the attention of the Muslim world on the most important aspect of his work, the challenge to propagate Islam. This was his life long ambition to focus the Muslim world’s attention and resources on the propagation of Islam, and at last he succeeded. What a moment of jubilation, achievement and

RAMPANT CORRUPTION AT THE MANHATTAN DISTRICT ATTORNEY’S OFFICE The attached audio clip was recorded on December 30, 2008 outside the gate of the Manhattan District Attorney’s Office, 7th floor, 100 Center St. I was at the DA to check the status of a criminal complaint against a Judge (Herman Cahn) who had committed various felonies and misdemeanors, including tampering with evidence. The morning before the recorded incident occurred, I had gone to 1 Hogan Place, which is the entrance to the DA’s office. I was told by the guard there that I was on a “list” of people banned from the DA’s office, and that I could not enter. No reason was given. Although 1 Hogan place shares a building with 100 Center street, they are entirely distinct and have separate access. 100 Center street houses numerous Government agencies, and several courtrooms. Having been denied access to the DA’s office, I went to the clerk at 100 Center street, and asked how I could obtain information on the status of the complaint. The clerk told me to go to room 732, where the records of complaints are kept. Room 732 is in the DA’s office, but is accessed through a guarded gate on the seventh floor of 100 Center street. The clerk told me that I had “Every right” to go to the DA’s office to check my complaint. The following recorded conversation took place at the gate. The NYPD officer at the gate told lie after lie, trying to dissuade me from checking the status of the case. When I failed to be dissuaded by

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Power Dialer PRO in Action!

See Power Dialer PRO in action from one of our LIVE demo events! Like what you see? Want to start reaching more live contacts in less time today? Head over to www.PowerDialerPRO.com and get started, free for 7 days!
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The Cabinet Center- Diamond Certified Video Profile

For more information, contact them at (925) 526-5948 or (650) 605-3966. The Cabinet Center is a full-service design center that specializes in custom kitchen and bathroom cabinetry, entertainment centers, desks and more. The company serves residential and commercial clients throughout Northern California from two locations in San Ramon and San Carlos. Customers can choose from entry-level cabinets or custom lines that come in a wide variety of wood species, including cherry, maple, lyptus, alder, teak, mahogany and walnut. General manager Chris Chidester says The Cabinet Center takes pride in involving its clients in every aspect of their cabinet designs. The company’s in-house designers have more than 60 years of combined experience, and they begin each project by determining a client’s unique needs, wants and budget. Mr. Chidester says they walk every customer through all available design options and set realistic expectations. The Cabinet Center has complete working kitchens on display at both its showrooms, and it brings in professional chefs for live demonstrations of the kitchens’ functionalities. The company offers complimentary in-showroom design appointments and can create 3-D renderings of clients’ design ideas to give them a conceptual sense of how their kitchen spaces will ultimately look. For complete rating and research information, go to: www.diamondcertified.org
Video Rating: 5 / 5

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Gilman Law LLP Is Actively Investigating A Class Action Lawsuit On Behalf of Investors of Diamond Foods, Inc.

Naples, FL — December 28, 2011

Gilman Law LLP, a leading national securities law firm, is actively investigating shareholder allegations that Diamond Foods, Inc. (?Diamond Foods?) and certain of its officers and directors violated the Securities Exchange Act of 1934 and Rule 10b-5, by issuing false and misleading information. Diamond Foods engages in processing, marketing and distributing snack products.

For over 30 years, the lawyers at Gilman Law have been involved in all major aspects of securities fraud litigation. The firm specializes in cases involving stock manipulation, securities fraud, and shareholder rights violations. If you purchased or otherwise acquired shares of Diamond Foods, Inc. between April 5, 2011 and November 1, 2011 (?Class Period?), you may contact Gilman Law LLP by January 6, 2012 to discuss your rights, including as to recovery of your losses or to obtain additional information.

A shareholders class action lawsuit was commenced in the United States District Court for the Northern District of California. The complaint alleges that during the Class Period, Diamond Foods issued the following materially false and misleading statements concerning the Company?s business and financial results: (1) Diamond allegedly failed to disclose that the Company had underestimated the ultimate price to be paid to walnut growers; (2) Diamond Foods improperly accounted for its cost of sales and as result, overstated their financial results; (3) The Company lacked adequate internal and financial controls; and (4) as a result of the false and misleading statements, the Company lacked a reasonable basis for their positive statements about their business, operations, and prospects. dockets.justia.com/docket/california/candce/3:2011cv05386/247344/ Case No.: 2011-cv-05386

According to the Complaint, on April 5, 2011, Diamond Foods announced that it was going to acquire the Pringles snack business from The Procter & Gamble Company (P&G) and finish the acquisition by December 2011. However, shareholders allege that Diamond Foods lacked any reasonable basis for this timeframe. It was not until November 1, 2011 that Diamond Foods finally disclosed that their acquisition of Pringles would be delayed until the first half of 2012 due to internal investigations of the above allegations. In reaction to this news, Diamond Foods shares declines $ 11,33 per share, or 17.67%, to close on November 2, 2011 at $ 52.79 per share, on unusually heavy trading volume.

If you wish to join the Diamond Foods class action lawsuit filed in the U.S. District Court for the Northern District of California, please visit http://www.investment-losses.com or contact Gilman Law LLP at (888) 252-0048.

For over 30 years, the lawyers at Gilman Law have extensive experience representing both individual and institutional investors in securities have been involved in all major aspects of securities fraud litigation. The firm specializes in cases involving stock manipulation, securities fraud, and shareholder rights violations. Gilman Law is ready to assist investors nationwide who have sustained losses as a result of Diamond Foods? alleged fraud. For more information on the Diamond Foods? Investor Class action lawsuit or our other current investigations, please visit http://www.gilmanlawllp.com or http://gilmanlawsecuritiesstocksbondsfraud.com. For a free evaluation of your case, please contact Gilman Law TOLL FREE at (888) 252-0048.

Contact:

Gilman Law LLP

Beachway Professional Center Tower

Suite 307

3301 Bonita Beach Road

Bonita Springs, FL 34134

(239) 221-8301

Toll Free 888-252-0048

gilmanlawllp.com

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LSU Tigers Coach Tom Moffitt Back Squat Football Workout

Tom Moffitt, the head strength and conditioning coach for LSU Tigers football players, gives a how to on the back squat. The most important aspect of squatting is heavy squats. You got to calculate an attitude that you want to have before squatting. I tell our players all the time, especially squatting heavy, because if I’m not mentally or emotionally into it then it doesn’t matter how much weight is on the bar, I’m not going to do well at it. So, first is the mental aspect of it, and then the next step that’s very important is the set-up. We want our guys to have not a really wide grip, we feel like if I have a tghter closer grip then my upper body, my traps and my shoulders are going to have a better base to put the bar on. The next thing is when our guys take the wight off the rack, I only want them steping back two steps, one step with the right, and one with the left. Because, when training with heavy weights the closer you are to the rack, the safer that lift is going to be.””

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LA Problem Solved Tour-Major Trends in Customer Service

Major Trends in Customer Service, LA Problem Solved Tour, Scott Welch from inContact

www.s3xage.cotoro.com trends – minnesota dui attorney, personal injury attorney colorado, san francisco tax attorney, tampa criminal attorney, texas tax attorney, family law attorney phoenix, marketing resource management software, pay per click marketing, website hosting service, contact management sales software, data disaster recovery, desk help software tracking, help desk tracking software, predictive dialing software, sales lead tracking software, issue tracking software, call center software, affordable web design
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Top 100 Call Centers Eligible for Industry Recognition from BenchmarkPortal

Santa Barbara, CA — December 28, 2011

Nine cash awards ranging from $ 500 to $ 2000 will be given to the highest-ranking entrants in three categories of call centers: small, medium and large.

Winners will be determined by the comparison and ranking of key performance indicator data submitted by entrants. What makes this contest unique is the comparison across all industries and centers of the same size. Typically, centers are benchmarked against other industry peers to offer an in-depth analysis of the current state of the center.

Comparisons inside and outside the industry allow managers to track the continually changing best practices of not only their select industry but also across all industries. As part of the contest BenchmarkPortal offers a complimentary review of the data to validate the information provided and to also show each center the performance gaps and cost associated with such comparisons.

To enter the contest or view more information about the contest, please visit our website here.

?This contest is an excellent opportunity for call centers to win cash for a celebration event for their staff and to gain recognition,? stated Sean Vierling, BenchmarkPortal president.

All participants will receive a 22-page copy of their Key Benchmarking Indicator Benchmarking Survey report and readout with a certified expert.

?These survey reports are invaluable,? said BenchmarkPortal CEO Bruce Belfiore.

?They enable us to identify performance gaps and areas of weakness and strength in the centers. They provide a roadmap for improving effectiveness, efficiency, customer satisfaction and, very often, ROI.?

The Top 100 companies from each group will also be authorized to use BenchmarkPortal?s Top 100 Seal on marketing material.

Call Centers that want to compete need to submit the required data to BenchmarkPortal before Jan. 31, when the contest closes. The winners and Top 100 companies will be announced by March 31st, 2012.

About BenchmarkPortal

BenchmarkPortal is the custodian of the Purdue University Center for Customer-Driven Quality database of contact center metrics, the largest in the world. Founded in 1995 by Dr. Jon Anton, it provides reports, products and services for contact centers in the areas of operational metrics, customer satisfaction measurement and agent satisfaction measurement. Since its inception, Benchmark Portal has been affiliated with Purdue University?s Center for Customer Driven Quality. BenchmarkPortal specializes in all aspects of call center operations ? assessment, certification, training and benchmarking. BenchmarkPortal?s Web site can be found at: http://www.benchmarkportal.com

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Indosoft Announces the Availability of Web Services Integration for Q-Suite 5.5

Fredericton, Canada — December 28, 2011

Indosoft Inc., developers of Contact Center Software Suite for Asterisk telephony platform, announces the availability of Web Services for business-to-business application integration to Q-Suite 5.5. These function and method-oriented Web Services expose existing contact center management functionality available within Q-Suite. External applications can now effectively integrate into Q-Suite?s Dialer and ACD management software to automate different aspects of contact center operational management.

The availability of powerful libraries within most programming languages allow for easy development of client applications to access Web services through URLs, HTTP, and XML. Web service users can incorporate these services within their applications on any platform and in most languages. Business applications and CRM can use our Web Services to easily move data in and out of Q-Suite ACD and Dialer database and software for real-time access and integration.

Q-suite Web Services API brings immediate benefit by simplifying access to Campaign Services, Lead management, Reporting and Data Transfer. Marketing campaigns using Q-Suite?s Predictive, Preview or Progressive Dialing modes can use real-time lead insertion and extraction web services, for immediate dialing and status integration into CRM applications. Inbound ACD Web services can provide Live Agent stats, Live Queue stats, Live Call flow stats and Call details. It can also provide real-time floor information for Live Dashboards and Workforce management. These Web Services, in conjunction with Q-Suite?s extensive API for CTI Integration, provide external applications with a comprehensive library that allows complete integration of the advanced ACD and Dialer functionality available for Asterisk.

?There has been significant growth in the demand for setting up Asterisk based contact centers in the Cloud using Q-Suite. With its feature-rich ACD and Dialer for Asterisk, Q-Suite needed to provide a standardized method of integration for the administration and management of the contact center software,? said Justin Traer, Director of Support Services at Indosoft. ?Our clients are looking to automate campaign management for their outbound and inbound contact center operations. We provide XML-RPC as well as XML DTD over HTTP based Web Services, allowing us to expose functionality available within Q-Suite, for tighter integration and automation with our customer?s applications.?

Q-Suite Contact Center Suite offers one of the most advanced ACD and Dialer software for Asterisk. The combination of Q-Suite and Asterisk provides a powerful and cost-effective contact center and telephony platform. With the availability of this Web Services API, Organizations can integrate their CRM and Application data to automate and enhance productivity of their contact center operations.

About Indosoft Inc.

Indosoft Inc. is the global provider of Q-Suite, the leading multi-tenant contact center ACD and Dialer software for Asterisk. It has been providing call center solutions to medium and large contact centers for over ten years. Its multi-tenant and Cloud enabled Asterisk contact center platform has been deployed around the world for over five years. Q-Suite ACD for Asterisk with .NET and socket library is licensed to enterprises utilizing Asterisk in their product line. Indosoft has been making available Q-Suite for private label contact center technology solutions.

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Demo – inContact Feedback Web Based Application

A demo of the inContact Feedback Web Based Application, which makes it easy to share personalized information and feedback with everyone in your company.

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Promero – Oracle Contact Center Anywhere Wins Best Contact Center Solution at ITEXPO East 2010

Pompano, Florida — January 29, 2010

Promero, a member of the Oracle Partner Network, announced today that it won Best Contact Center Solution award at the recent ITEXPO 2010 East conference in Miami, Florida. ITEXPO East took place at the Miami Beach Convention Center during January 20-22, 2010.

?We were very pleased to participate at ITEXPO East 2010 and showcase Oracle Contact Center Anywhere call center software,? stated Gregg Troyanowski, president of Promero. ?Winning the Best Contact Center Solution award during this prestigious conference validates that Oracle Contact Center Anywhere is a world-class call center software meeting the needs of SMB as well as enterprise clients.?

?This week in Miami we?ve set new standards at ITEXPO in terms of attendee traffic, exhibitor news, and overall quality for the show, and we feel the best-of-show winners had to work even harder to stand out from our field of exhibitors,? said Rich Tehrani, CEO and group editor-in-chief of TMC. ?All of the companies that participated in ITEXPO have helped to make this our best show ever.?

Contact Center Anywhere v8 features include Multi-Channel ACD Built-In Softswitch (SIP IP PBX) and TDM Switching Provides skills-based routing and a universal queue for phone calls, e-mails, faxes, voicemails, voice-over-Web calls, callbacks to route customers in virtual queue, chat and Web-collaboration sessions. Contact Center Anywhere replaces or co-exists with existing PBX Inbound/outbound cross-media blending, integrated outbound predictive/preview dialing IVR. Chat includes Web collaboration/form sharing, push technology and suggested response. E-mail Management includes automated e-mail management and e-mail routing with suggested responses. Other features include:


Multimedia ACD ? Skills Based Routing
Interactive Voice Recognition ? IVR
Blended Inbound/Outbound ? Predictive Dialing
100% Call Recording ? Remote Call Monitoring
Computer Telephone Integration CTI Screen Pops
Multi-Site/Multi–Tenancy
VOIP [H323 and SIP] or PSTN enabled
Flexible Deployment Options ? Cloud (Saas) or On-Premise
Easy Integration
Workforce Management
CRM
Call Scripting
About TMC:

Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 3,500 most visited Web sites in the world by Quantcast, an independent Web traffic ranking site, TMCnet serves an average of two million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO), and 4GWE Conference (in conjunction with Crossfire Media). For more information about TMC, visit http://www.tmcnet.com.

About Oracle

Oracle (NASDAQ: ORCL) is the world’s largest enterprise software company. For more information about Oracle, please visit website at http://www.oracle.com. Oracle Partner Network is a global business network of 16000 companies who deliver innovative software solutions based on Oracle software. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle?s position as the world’s largest enterprise software company. Visit http://www.oracle.com/us/partnerships/index.html – http://solutions.oracle.com/partners/promero

About Promero, Inc

Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, Monet Software Partner and Authorized Reseller of Monet WFM, Informavores Software Partner and Authorized Reseller of Informavores FireFly Call Script Builder, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services. Visit Promero?s website at http://www.promero.com. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.

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