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Los Angeles, CA — September 17, 2009

InVox, a provider of business telephony services, won “Best of Show Award” for Small-Medium Sized Business at Technology Marketing Corporation (TMC®)’s ITEXPO West 2009 in Los Angeles.

“Our judging panel felt as though this year’s field was the deepest we’ve ever seen for the Best of Show Awards, and we congratulate the winners for standing out in their respective categories,” said Rich Tehrani, CEO and group editor-in-chief of TMC. The industry’s largest collection of service providers, enterprise buyers, developers, and resellers come to ITEXPO, to see innovative solutions from companies like InVox.”

We received lot of positive input throughout the show primarily around the ease of set up and deployment,” said InVox’s chief executive officer Michael Loftus. A number of distribution partners all saw the value of adding this unique solution to their portfolio of offerings.” Casey Strom CEO of Northwest VOX adds “I haven’t seen a service which enhanced the phone systems with advanced IVR solutions with just one single click. As a leading VoIP service provider in WA State, automating operations to make an appointment, get store hours and directions, provide payment information, retrieve order status will save the callers lot of time. Implementing advanced solutions is just matter of minutes instead of months.”

The ITEXPO Best of Show Awards recognize innovative products and solutions that were featured in the Exhibit Hall during the event. This designation serves to highlight the technological achievement and creative product features that set these winners apart from the rest of the crowd. INTERNET TELEPHONY magazine editorial staff evaluated the pre-show nominations, and met with vendors to inspect and review the displayed products on the first day of the Expo. A full list of the winners is posted on TMC’s Web site at www.tmcnet.com.

“It was validation of our 50 man-year graphical drag-and-drop interface and IVR solutions” said Manohar Chapalamadugu, founder and chief technical officer of InVox. “We are excited to receive lot of positive feedback from the show attendees. Integration with database, REST, Salesforce, Sugar CRM, IM notifications, Authorize.net gateway, and surveys really differentiated other competing solutions in the segment.” Interested businesses are invited to try the beta release by visiting www.invox.com

About TMC:

Technology Marketing Corporation (TMC) is an integrated global media company helping clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two to three million unique visitors each month worldwide, according to Webtrends. For more information about TMC, visit www.tmcnet.com.

For more information about TMC, visit www.tmcnet.com

About InVox:

Founded in 2007, InVox “Intelligent Voice” provides carrier-class business telephony including several “ready to grow” IVR solutions on top of scalable, open standards architecture. InVox’s affordable voice solutions are built on a cloud architecture. Businesses are able to easily customize and manage their voice solutions. Offerings appeal to verticals such as telephone carriers, healthcare, marketing, real estate, non-profit, and hosted call centers with advanced ACD Routing capabilities, inbound and outbound call management, eCommerce companies and real-time web-based tracking systems.

TMC Contact:                    

For Immediate Release PR (for ITEXPO)    

Todd Keefe                        

617-262-1968 x 101                    

todd (at) firpr.com        

InVox Contact:

Pete Park

+1-877-55-INVOX (Say: Pete Park)

+1-877-554-6869

pete (at) invox.com

###

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Atlanta, GA — September 8, 2009

Noble Systems Corporation, a global leader in innovative contact center technology solutions, has acquired assets from TouchStar Software Corporation. Noble Systems has acquired TouchStar’s assets, including the TouchStar brand and all intellectual property. The acquisition further improves Noble’s small and medium business (SMB) offering to complement its large enterprise offer and provides TouchStar users a way forward with the resources of an experienced contact center technology partner.

Noble acquired TouchStar’s ‘premise-based’ business line, encompassing the TouchStar brand and product line, as well as all intellectual property. The Noble® TouchStar product is specifically tailored to meet the needs of the SMB market. The surviving ‘hosted’ business will license Noble TouchStar solutions for its hosted-solution offer.

TouchStar has built a brand that is well known within the collections and teleservice industries. This is an opportunity for Noble Systems to further consolidate these markets. Globally, Noble and TouchStar share a similar footprint.

With the acquisition, Noble Systems will bring on board key staff from TouchStar’s development and service delivery teams, while taking advantage of synergies between the two organizations. TouchStar customers will have the benefit of an improved support structure and access to the full line of Noble Systems contact center technology products. In addition, Noble will take-over the TouchStar office in Denver, Colorado and will work quickly to provide TouchStar clients with superior services and solutions.

James K. Noble, Jr., President & CEO of Noble Systems, said, “As Noble celebrates its 20th anniversary, we continue to focus on client-needs and the changing conditions. In these tough economic times, it is more important than ever to have a technology partner that is financially sound. We hope to be that partner for the TouchStar clients. With this transaction, Noble Systems is able to continue its dominance in our core markets, such as Collections, as well as introduce hundreds of TouchStar customers to the reliability and advanced technologies of the Noble Solution suite, including Workforce Management, Desktop Unification and unified contact technology, such as our award winning SIPhony IT-ready solution. We look forward to providing them with the best-in-class solutions and services that an organization of Noble’s experience and expertise can deliver.”

The terms of the transaction were not disclosed.

About Noble Systems

Noble Systems Corporation (NSC) is a global leader in contact center technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 2,000+ client installations worldwide using the award-winning Noble platform for inbound/outbound/blended communications. The scalable, integrated Noble® Solution includes advanced ACD and predictive dialing; unified contact processing; and integrated IVR, recording, messaging, quality/monitoring systems, scripting, and real-time reporting and management tools. Based in Atlanta, GA, Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform. For more information on this item or the company, contact Lee Allum at 1.888.866.2538 x538 or visit www.noblesys.com.

About TouchStar

TouchStar and its subsidiaries Sigmaworx, Digisoft and Data-Tel Info Solutions develops and supports world class call center software with on-site and hosted SaaS deployment options. TouchStar serves over 2,500 global businesses and call centers from its headquarters in Denver and regional offices around the world. TouchStar’s unified communications products include: call center software, hosted call center, traditional and VoIP telecommunications systems, predictive dialers, automated voice messaging, advanced ACD & IVR, recording, and call compliance management. For more information, please visit www.touchstar.com or call 303.338.0200.

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Pompano, Florida — April 17, 2009

Promero, a Certified Partner of the Oracle Partner Network today announced its latest offering of a call center software solution in a box that includes a full range of enhanced call features including ACD, IVR, 100% voice recording, blended agents, multi-media communication and predictive dialing. This solution is configured as a single server solution for 25, 50 and 100 Users models.

Promero’s solution is an all inclusive solution that features Oracle’s Contact Center Anywhere v8 call center software, operating software, hardware and telecom interface with VOIP or PSTN connections that can work with any existing PBX.

“Promero’s initiative is to provide a simplified single server call center software solution to businesses that have a need or requirement to have the total solution on its premise for data security or operational issues, ‘ said Gregg Troyanowski, president of Promero. “The important benefits of this offering are high voice quality, virtual access, stability, enhanced inbound/outbound calling features and very low operational cost.” View www.call-center-in-a-box.com or http://www.promero.com/call_center_software/call_center_in_a_box.asp

Contact Center Anywhere v8 features include Multi-Channel ACD Built-In Softswitch (SIP IP PBX) and TDM Switching Provides skills-based routing and a universal queue for phone calls, e-mails, faxes, voicemails, voice-over-Web calls, callbacks to route customers in virtual queue, chat and Web-collaboration sessions. Contact Center Anywhere replaces or co-exists with existing PBX Inbound/outbound cross-media blending, integrated outbound predictive/preview dialing IVR. Chat includes Web collaboration/form sharing, push technology and suggested response. E-mail Management includes automated e-mail management and e-mail routing with suggested responses. Other features include

    Built-in voice recording, supervision and agent-coaching capabilities, voicemail, fax, and unified messaging
    Screen pops – integrated in pre-built agent User Interface or as separate screen
    Blended agent for both inbound and outbound communications
    Standard pre-built reports and report customization capabilities Integrated and pre-built real-time dashboards Soft wallboard and hard wallboard support
    Multi-tenancy and in-tenant partitioning Dynamic customer satisfaction capabilities that enable customers to rate agent skills and dynamically change ACD routing by changing agent skill-ratings in real-time based on a user-defined sample size
    Browser-based and Eclipse-based user interfaces (the latter enables easy user-specific User Interface customization that is Web-based and consistent regardless of which PC is used) Web services to embed functionality into third party applications
    Standardized delivery of call information to thick and thin-client CRM applications
    VOIP and SIP enabled
    Real-Time, Web-based provisioning, moves/adds/changes and configuration changes.
Contact Center Anywhere has won 49 industry awards from such sources as Frost & Sullivan, Call Center Magazine, Internet Telephony Magazine, Customer Interaction Solutions Magazine, Communications Convergence Magazine, ICCM, TMC Labs, and others.

About Oracle

Oracle (NASDAQ: ORCL) is the world’s largest enterprise software company. For more information about Oracle, please visit website at www.oracle.com. Oracle Partner Network is a global business network of 16000 companies who deliver innovative software solutions based on Oracle software. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle’s position as the world’s largest enterprise software company. Visit www.oraclepartnernetwork.oracle.com

About Promero, Inc

Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services. Visit Promero’s website at www.promero.com. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.

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TouchStar Announces New Partnership With ServiceFirst

Denver, CO — October 19, 2007

TouchStar, the fastest growing call center technology provider, and ServiceFirst Inc., the leading provider of hosted service industry software, today announced a new partnership.

The innovative solution unifies field service, sales, and office personnel to increase revenue, efficiency, and overall service quality. The offering is tailored to the needs of field services businesses such as: HVAC, plumbing, electrical, pool & spa, irrigation & landscaping, security & alarm, refinishing, and telecommunications.

Service organizations are now empowered with all the capabilities of full on-site systems at a price point that is appropriate for small and medium sized businesses. The combined offering includes tools to drive revenue, simplify dispatching, match the technician’s skill sets, and check parts availability. This helps ensure a positive experience for the customer while growing the service business.

“Our partnership with ServiceFirst creates a powerful solution for service companies that drives revenue and improves customer service,” said Brian Smits, TouchStar’s Global Director of Marketing. “Service companies are now empowered with automated service call reminders, intelligent screen pops with customer information & service history, automated service order entry, call flow management, complete customer service center reporting, and cross sell and up sell outbound campaigns.”

“We are enabling a dramatic business transformation for the millions of small and medium field service companies across the country,” said Chuck Simmons, CEO of ServiceFirst, Inc. “For the first time, these businesses can easily access the powerful tools available for every part of their operation, and do so remotely without the large traditional license and integration services investment previously required.”

On-Demand and On-Site versions of the solution are immediately available.

About TouchStar

TouchStar is a rapidly growing world-class communications solutions provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX Phone System to over 2,500 customers. TouchStar has been named as one of the ‘Fastest Growing Large Private Companies in Colorado’ for five years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in New York, Davenport, Mumbai, Manila, and Manchester. For more information, visit http://www.TouchStar.com.

About ServiceFirst, Inc.

ServiceFirst is the leading provider of on-demand and Windows service management software for small and medium field service companies. Serving the HVAC, plumbing, electrical, pool & spa, irrigation & landscaping, security & alarm, and telecommunications companies and many more for over 24 years, our focus and dedication to the services industry has created one of the most comprehensive service management systems available today. Integrated with the industry’s best of breed partnerships, ServiceFirst offers dispatch, work order management, fleet management, mobile field force management, front office CRM and back-office accounting and billing software. For more information, visit http://www.ServiceFirstInc.com.

Contact:

Christina Whitfield

TouchStar

3025 South Parker Road, Suite 925

Aurora, Colorado 80014

303.338.0678

pr(at)touchstar.com

http://www.touchstar.com

###

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TouchStar, a World Class Provider of Call Center Technology, Hosts Its Annual User Group Meeting

Denver, Colorado — October 1, 2007

TouchStar will host its 4th annual User Group Meeting October 10th -12th, 2007, in Denver, Cololrado, USA. TouchStar clients, business partners, and senior staff from North America, South America, Europe, The Middle East, and Asia are participating in the show.

The User Group format has been greatly improved in 2007 to help TouchStar call center technology users maximize their return on their investment. For the first time, the new format includes business and technical tracks to allow session leaders and technology users to go into more detail in each session.

The 2007 event includes many more new session leaders than ever before to provide new points of view. Most importantly, the 2007 session topics were chosen based on prior user group participant feedback. Participants will again have many opportunities to speak with eachother to share ideas for improving the way they use their technology to benefit their businesses.

In the last 12 months, TouchStar has introduced several new applications, products, and services. TouchStar also acquired another competitor in 2007. Users will be trained on several new applications such as Advanced Inbound Features, Visual Supervisor, Quality Assurance, and a new Reporter. Representatives from TouchStar’s new IP PBX, Virtual Call Center, and Connect Telecommunications Services groups will be available to discuss the benefits of those offerings. Two brand new solutions will also be announced at the User Group.

Steve Bederman, CEO of TouchStar, commented: “We are very excited to have the TouchStar family together in one location next week. We look forward to our User Group all year because we enjoy having time with our clients to talk about the successes they have with TouchStar technology and we always learn things from them that we can do better. The User Group is a great source of inspiration for TouchStar and an opportunity to continue to focus on our core value of honoring our client’s trust in choosing us.”

Press, users, and partners who are interested in attending may contact TouchStar directly for registration details.

About TouchStar

TouchStar is a rapidly growing world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX. TouchStar has been named as one of the ‘Fastest Growing Large Private Companies in Colorado’ for five years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in New York, New York; Davenport, Iowa; Mumbai, India; Manila, Philippines and Manchester, England.

Contact:

Christina Whitfield

TouchStar

3025 South Parker Road, Suite 925

Aurora, Colorado 80014

303.338.0678

pr@touchstar.com

http://www.touchstar.com


###

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Why Managed Hosting is a Better Option?

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Home Page > Internet > Web Hosting > Why Managed Hosting is a Better Option?

Why Managed Hosting is a Better Option?

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Managed Hosting effectively overcomes the IT infrastructure challenges and provides a healthy environment for IT applications. In today’s rapidly changing business environment, many organizations are turning to a hosted, fully managed environment that custom suits their business needs. Managed hosting helps enhance the security, flexibility and reliability of your IT infrastructure and ensures that your IT systems perform at optimum levels.

The following features make managed hosting an attractive proposition for businesses:   

Zero Capital Expenditure: With managed hosting, you don’t need to buy your own software, hardware, or other expensive IT infrastructure. You can access IT infrastructure as a service, and pay for what you use with a fixed monthly fee. Access to World-class Technologies: Equipped with the latest infrastructure and expertise, your managed hosting provider will offer best support and total security for your IT systems through latest technologies, and will ensure speedy deployment, while keeping you fully in control of your operating systems, application infrastructure, and network. Improved Business Focus: Managed hosting allows you to increase your ability to focus on your core competencies as managed hosting frees your IT personnel from time-consuming administrative tasks, which you can reallocate to more strategic business operations. 24/7 Real-time Monitoring: Real-time monitoring of IT infrastructure is a very critical task for running secure and reliable IT systems. Monitoring IT Infrastructure is easy with managed hosting as you get access to 24×7 remote monitoring and management tools to keep an eye on your IT infrastructure. Hence the technical problems are solved quickly to ensure maximum uptime at lower cost. What’s more, you get expert support around the clock to tackle any IT issues or concerns. Maximum Uptime: Downtime, outages, and disruptions can impact business performance and credibility. With managed hosting, you can be sure of increased uptime and always running IT systems. Managed hosting providers like NaviSite offer high-quality, well monitored servers and networks that come with 99.5% Service Level Agreement, which means high availability for your systems. Flexible Packages: Many service providers offer flexible hosting packages specially designed to meet the needs of the customers at affordable prices. So by choosing the preferred hosting plan, you can expand your business without worrying about the infrastructure issues. This gives you the ability to pay only for the managed services that you need. For example, you can go for unmanaged web hosting, semi-managed hosting, shared hosting or dedicated managed hosting based on your business needs.  

You can choose any or all of services under the umbrella of managed hosting: web hosting, data center services, network management, infrastructure security, managed application services, and remote monitoring and management. NaviSite, a leading end-to-end technology provider, delivers high-quality, performance-oriented managed hosting services.

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NaviSite offers a rich portfolio of reliable, scalable, and competitively priced Managed Hosting solutions. It ensures multiple benefits besides cost savings, such as 99.99% SLA guarantee, quicker deployment, service flexibility, regulatory compliance, and better alignment of IT functions with business goals.

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Home Page > Internet > Web Hosting > Web Hosting Services Provided In India

Web Hosting Services Provided In India

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Posted: Sep 02, 2010 |Comments: 0
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There are many companies providing Web Hosting Indiawhich helps you in maintaining & improving your website. Nowadays, there is plethora of companies providing Web Hosting in India. The main problem you face while searching for web hosting packages is that there are large number of companies providing different web hosting packages and it becomes confusing to choose from among so many service providers each claiming to be the best. Here, in this article we shall read about several web hosting plans and you can match the best plan which meets your business needs.

Here we will discuss the common web hosting packages and their key features. Which web hosting you select depends on the requirements of your business. We can classify web hosting into shared web hosting, dedicated hosting, Data Center India and virtual private server. This classification is done on the basis of cost and the contribution to the overall performance.

1.) VPS: virtual private is a hybrid between dedicated server and shared server. It has the characteristics of both dedicated server and shared server. It is more affordable in comparison to dedicated server. Virtual server take cares of its own operating system & it can be rebooted on its own. Owing to its affordability and advanced features, virtual private server (VPS) is getting more and more popular.

2.) Data centre colocation: In this type of web hosting, large number of customers place their servers at a common location and get connected to telecommunication and other network service provider at least possible cost. In this type of web hosting server is owned by the client, the service provider provide you with premises to place the server.
In the case of data centre in India ISP has many resources like high-security against vandalism and fire, Internet connections, power backup, etc.

3.) Shared Hosting: Shared Hosting refers to the kind of web hosting which enables your website to have its unique domain name; here your server is being hosted with many other websites.

Multiple software solutions include e-mail, database and editing options. Many times shared web hosting is very effective.

As the resources in the case of shared web hosting are shared the total cost is very low. If there is low traffic on your website, you can go for shared webhosting. If database access is not required by application, advanced users can save their resources by using shared hosting. come on a shared basis the total cost is lower, you are benefitted in terms of overall cost.

4.) Dedicated Hosting: in this case your website is hosted on exclusive server. This form of web hosting is very useful when there is huge traffic on your website and if there is a need for special software you can seek this option. As the name suggests, dedicated hosting service facilitates unshared server for you. A dedicated server can handle huge traffic and it facilitates many software solutions. However, you are responsible for managing your server; if any problem occurs you have to restart the server.

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Nisha Soni has been associated with go4hosting since last 4 years;her areas of expertise for writing includes Data Center India, Web Hosting India & Data Center Colocation India. Her company, go4hosting has been known to cater Cheap dedicated server India, dedicated web hosting, dedicated servers India to its prestigious clients worldwide.

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Managed Web Hosting and What You Should Know About It

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Home Page > Internet > Managed Web Hosting and What You Should Know About It

Managed Web Hosting and What You Should Know About It

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Posted: Apr 28, 2008 |Comments: 0
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Managed web hosting is an improved version of the traditional shared hosting. It is to be noted here that managed web hosting basically handles the server hardware management, as well as the Internet connection. Self Managed web hosting is usually used by experienced web developers who do not require the assistance of the web hosting technical support staff. Resource upgrades and plan revisions are always available.

The right host also has equal expertise in providing colocation and data centre services. Colocation involves a server, usually a Web server of the company to be located at a dedicated facility designed with resources that include a secured cage or cabinet, regulated power, dedicated Internet connection, security and support. In order to give our clients the best possible hosting experience, Chinook Webs maintains our own web hosting data center in Calgary, Alberta Canada. We have full control over our servers and our network. Companies providing managed hosting solutions can offer a variety of hosting-related products including server security products, private networking, and database administration. In other words, managed hosting takes a more holistic view towards server needs and attempts to provide everything (including the staffing) that a company would need to be successful from an Internet infrastructure perspective.

You want your web site to be hosted with a company that offers secure web hosting servers to minimize the risk of your web site getting defaced by hackers or worse your database getting compromised by a hacker. San Diego Internet Marketing has worked with many hosting companies over the last five years and we have found that many companies offer low prices but not reliable service. ASP code allows you to link your web pages to a database, where users can interact with the web page by logging in and using their own personal settings or they can interactively place orders on your web site. Give your servers the benefits and secu A managed hosting vendor can also help business firms to change their network and systems, undertake up gradation, add options and also extend solutions. You want your web site to be hosted with a company that offers secure web hosting servers to minimize the risk of your web site getting defaced by hackers or worse your database getting compromised by a hacker. San Diego Internet Marketing has worked with many hosting companies over the last five years and we have found that many companies offer low prices but not reliable service. ASP code allows you to link your web pages to a database, where users can interact with the web page by logging in and using their own personal settings or they can interactively place orders on your web site. Give your servers the benefits and security of a state-of-the-art datacenter. Choose between the private racks, remotely managed racks, cages and Internet connectivity options that iWeb offers you in its three Montreal locations.

Managed hosting service can be considered as an upgraded version of web hosting. Many hosting providers will have a “premium” support offering that includes a bit more hand holding – this is definitely recommended if you don’t have much experience with Linux, or are new to virtual dedicated hosting.

Mostly, companies who opt for dedicated web hosting service, will usually decide to go for a managed web hosting solution because the hosting company will handle most of the task associated with managing the dedicated host.

Before anyone makes a decision to select a website hosting provider, he should enquire and verify the web hosting services and its reliability. Managed hosting takes a more holistic view towards server needs and attempts to provide everything (including the staffing) that a company would need to be successful from an Internet infrastructure perspective.

You want your web site to be hosted with a company that offers secure web hosting servers to minimize the risk of your web site getting defaced by hackers or worse your database getting compromised by a hacker. San Diego Internet Marketing has worked with many hosting companies over the last five years and we have found that many companies offer low prices but not reliable service. ASP code allows you to link your web pages to a database, where users can interact with the web page by logging in and using their own personal settings or they can interactively place orders on your web site. Give your servers the benefits and security of a state-of-the-art datacenter. Choose between the private racks, remotely managed racks, cages and Internet connectivity options that iWeb offers you in its three Montreal locations.

Companies providing managed hosting solutions can offer a variety of hosting-related products including server security products, private networking, and database administration. In other words, managed hosting takes a more holistic view towards server needs and attempts to provide everything (including the staffing) that a company would need to be successful from an Internet infrastructure perspective.

You want your web site to be hosted with a company that offers secure web hosting servers to minimize the risk of your web site getting defaced by hackers or worse your database getting compromised by a hacker. San Diego Internet Marketing has worked with many hosting companies over the last five years and we have found that many companies offer low prices but not reliable service. ASP code allows you to link your web pages to a database, where users can interact with the web page by logging in and using their own personal settings or they can interactively place orders on your web site. Give your servers the benefits and security of a state-of-the-art datacenter. Choose between the private racks, remotely managed racks, cages and Internet connectivity options that iWeb offers you in its three Montreal locations.

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To read more about managed web hosting go to my website today. http://www.aussiebargainhunter.com

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Which ranking tool do you use for seo client management, rank reporting? I’ve used Rank Checker which is decent. Any strong suggestions? I’ve seen Advanced Web Reporting
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Id like to know what contents should go into a business report under strategic management

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Home Page > Computers > Computer Games > Top Casinos in Atlantic City

Top Casinos in Atlantic City

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Atlantic City, too, offers some of the best casinos in the industry, where gamblers gain an opportunity to indulge themselves. It is not surprising that the business has caught up well, and a host of centers have been set up in the city.

 

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Some of the leading centers that can be located in the city are names that are known worldwide. The Trump Taj Mahal is one of the most sought after destinations for gamblers. Offering a host of facilities such as fine dining, shopping and recreation along with an opportunity to indulge in the pastime of gambling, it has become one of the leading providers of world-class entertainment. They also provide similar services online, and players can enjoy the games from the comfort of their homes as well. With over 4000 slot machines and 210 table games, it has been voted as one of the best centers for gambling and is home to the United States Poker Championship.

The Atlantic City Hilton Casino Resort is a popular name across the world. The Hilton packs an additional punch when it comes to gambling in the Atlantic City. Scheduling their activities in a way that stands up to the reputation that they have set, the Hilton also offers a whole set of activities that a gambler can look forward to at any time of the year. The center hosts special events at most times to attract guests and entertain them, in addition to the astounding casino premise that exceeds over 60,000 square feet. Two state of the art poker and Asian gaming rooms are located on the second floor and keep the guests occupied all the time.

Additionally, there are other casinos available to the avid gambler. All one has to do is to watch out for the information about gambling events. Names like the Caesars Atlantic City, located on 2100 Pacific Avenue, and the Harrahs, located on 777 Harrah?s Boulevard, are popular destinations that gamblers can visit. The casinos are spread across the city and offer a comprehensive list of games. People can also choose online gaming alternatives if are not able to visit the locations physically. The start of the internet age has made this a reality.

Summing up, Atlantic City is truly one of the most sought after destinations that gamblers visit in hordes. With the facilities that they offer and the online access that is available, it rates high on the list of gambling locations for top gamblers.

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Home Page > Business > Small Business > A Brief Note On The Amazing Call Center Software

A Brief Note On The Amazing Call Center Software

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Call center software is generally referred to the tools by which a call centre service provider can conduct its business. Today, the tools have become much more sophisticated and advanced. They are now capable of doing most of the work on its own. Due to this amazing versatility, the managers can pay much attention on the training aspects.

The list of the latest call centre software is as follows: Numara Footprint, Vanilla Soft, Synthesys, Hosted Call Center and so on. All these tools are capable of delivering excellent performance thereby enabling an offshore outsourcing provider to perform at its best. All those service providers who are still using the old and the outdated technology must upgrade to the new one. These tools would definitely help them to become a leading player in this industry.

The first call centre software is Footprint brought to you by Numara Software. This is a fully web based service desk management software that can be configured very easily without any programming skills. The software is capable of adapting to the business automation process very easily. Footprint has undergone several trial and testing procedures before getting certified for the commercial use. The software has been verified by several agencies including Pink Elephant for configuration, incident, change, problem and Knowledge Management.

The next most preferred call center management software is Vanilla Soft. Some of its striking features include Automatic Real-Time Lead Distribution, Data security and management, Great Auto-Dialing, Logical Branch Scripting, Digital Call Recording, Do Not Call Compliance, Flexible Data Querying and many more. This software is capable of escalating the call volumes to a great extent, thanks to the amazing auto-dialing feature.

Hosted Call Center from the ‘Telax Voice Solutions’ forms to be yet another helpful management software that has promised to take this industry to a whole new level. Some of its unique features are digital voice recording, Real-time Dashboard, Historical Reporting, data security and recovery, perfect workforce management, etc. According to Telax Voice Solutions, their product would allow an entrepreneur to build and grow their business without any capital.

All the above mentioned softwares are capable enough to deliver excellent performance at an incredibly lower cost. But there is a software that has promised to offer something, which is beyond everyone’s imagination. The software is all set to start a revolutionary new concept that is the Virtual Call Center. “Five 9” is the name of this virtual call center software and this has given a brief indication of the future call centre functioning.
‘Five 9’ is also packed with several useful features and constitutes the virtual platform. Some of its useful features are Predictive dialer, VoIP or voice over internet protocol, Seamless Customer Relationship Management Integration, ACD, call scripting, auto dialing and digital voice recording, reporting and more. This innovative new technology has won several awards and has been voted as one of the best call center technologies in the world.

From the above facts, it has become quite clear that call center softwares have become highly advanced. Therefore, offshore outsourcing service providers must avail any of these technologies to stay ahead in this field.

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