Archive for the 'Hosted Call Center' Category
TouchStar, a World Class Provider of Call Center Systems and Predictive Dialers, Consolidates India Offices
TouchStar, a World Class Provider of Call Center Systems and Predictive Dialers, Consolidates India Offices
Denver, Colorado — July 7, 2007
TouchStar today announces the unification of its India offices to better serve its International client base.
TouchStar opened its International Corporate Office in Pune, India, earlier in 2007 to support its clients in the Asian, Australian, European, and African continents. This month, TouchStar made the decision to strategically consolidate offices to one single location in India.
Part of TouchStar’s international development plan is to become a major influence in India for call center software solutions. In order to do so, the company needed to be flexible with its expansion in Pune to accomodate market fluctuation. TouchStar aims to be reasonable and prudent in its investments, and sees the consolidation as a positive action for the future growth of the company.
TouchStar’s decision to combine resources will allow the India operations to utilize its full resources in order to create one cohesive operation. Having a centralized location will also provide optimal results for future product roll outs. TouchStar plans on introducing its IP PBX phone system, as well as other new products to the international region.
Steve Bederman, CEO of TouchStar, commented: “TouchStar focuses on providing solutions to its clients around the world, who are looking to optimize their global business practices. We aim to become the dominating provider in our industry, and must play the market strategically in order to be successful. This move will allow us to successfully invest more time and resources locally.”
TouchStar’s international branch will remain in its current regional office in Mumbai. Rahul Khokale will continue as the department head for the Mumbai office. Rahul’s team will provide customer, sales, and technical support to TouchStar’s clients in the India and Middle Eastern regions.
About TouchStar
TouchStar is a rapidly growing world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX phone system. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado’ for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
Contact:
Christina Whitfield
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303 338 0678
pr @ touchstar.com
http://www.touchstar.com
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TouchStar Launches IP PBX Phone System for Remote Users and VoIP Communications
TouchStar Launches IP PBX Phone System for Remote Users and VoIP Communications
Denver, Colorado — June 23, 2007
TouchStar today announces its expansion outside of the call center industry with the availability of its new IP PBX phone system, to help businesses reduce expenses and increase productivity.
Companies are rapidly upgrading their traditional PBX phone systems to VoIP systems that are capable of operating over next generation voice and data integrated networks. Leading market research firms report that 74 percent of all corporate telephony lines will be IP-based by 2009. TouchStar’s IP PBX system is software based, which allows businesses to easily expand, upgrade, and maintain their system to grow with their business.
Steve Bederman, TouchStar’s CEO, stated: “TouchStar’s passion is providing our clients with world class services and products. This new offering is exciting because it opens up a much larger market for TouchStar products and services; any business in the world can benefit from using our multi-language IP PBX Phone System. TouchStar built its support services for the call center industry that can not have downtime so business phone users will be very satisfied with the world class customer service they will receive from TouchStar.”
A recent study estimates that a medium-sized company could cut costs by up to 52 percent a year over a traditional PBX system. The TouchStar IP PBX system allows cost savings by utilizing VoIP long distance services, VoIP connectivity between offices, and Remote User connectivity through VoIP.
The TouchStar IP PBX provides a rich feature set with classic PBX functionality, as well as advanced features like Recording, Monitoring, Conference Bridging, Call Queuing, and Intelligent ACD/IVR. The IP PBX Administrator Application allows the end user to make moves, adds, and changes with little or no involvement by IT or Telecom staff. Traditional phone lines no longer need to be installed or changed because the IP PBX utilizes a business’ existing computer network for voice.
TouchStar IP PBX will support a wide range of protocols for transmission of voice over traditional telephony as well as next generation voice and data integrated networks. Transparent switching will enable the use of diverse telephony systems in a single switching network.
About TouchStar
TouchStar is a rapidly growing world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX phone system. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado’ for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
Contact:
Christina Whitfield
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303 338 0678
http://www.touchstar.com
###
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TouchStar Wins Three Contact Center World Awards
TouchStar Wins Three Contact Center World Awards
Denver, CO — June 16, 2007
TouchStar today announces it is the recipient of “Best in Class Outbound Solution,” “Best in Class Industry Solution,” and a high commendation award for “Best of the Best in Customer Service” at the 2nd Annual Contact Center World Awards held in Orlando. TouchStar was presented with the three awards at the Contact Center World Awards Gala earlier in the month.
The first award the company received was the Highly Commended award for “Best of the Best in Customer Service in the Americas.” A panel of industry judges selected TouchStar for the award. TouchStar attributes being selected to its devotion to its Core Value: “A client gives us a gift of trust. We honor that gift be serving them with integrity, passion, relentless effort, and sound processes.”
Unlike the Highly Commended recognition from Contact Center World, the Members’ Choice Awards are based purely on the quality of feedback from Contact Center World members and end users of the solutions. TouchStar’s clients showed their loyalty and support for TouchStar by going online to http://www.contactcenterworld.com to vote for TouchStar’s products and services.
Because of the great response received from TouchStar’s clients, the company received awards in two categories: Members’ Choice “Best in Class Industry Solution”, and Members’ Choice “Best in Class Outbound Solution.”
Steve Bederman, TouchStar’s CEO, commented: “It is truly an honor to have our clients, peers, and industry organizations recognize our strong dedication to customer service and best in class products. In receiving these awards from Contact Center World, we are confident that we are on the right track, and we will continue to serve our clients with our commitment to world class customer service.”
Christina Whitfield, TouchStar’s Marketing Manager, added: “Without our promise of excellent customer service to our customers, we would not have received such honorable awards such as these. Without Contact Center World, we would not have the ability to gather feedback from our clients in an unbiased way. Contact Center World is a great organization that we look forward to working with in the future to make sure we understand the market.”
About ContactCenterWorld.com
ContactCenterWorld.com is the Worlds’ leading on-line resource for contact center and customer service professionals. With a membership of over 99,000 strong, the ContactCenterWorld.com brand is synonymous with innovation, leadership, creativity and support.
About TouchStar
TouchStar is a rapidly growing world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX phone system.
TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
Contact:
Christina Whitfield
Marketing Manager
TouchStar
303.338.0678 x.237
http://www.touchstar.com
###
©Copyright 1997-2010, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
Coles Sports and Recreation Center
Coles Sports and Recreation Center
Coles Sports and Recreation Center
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Home Page > Business > Non Profit Organizations > Coles Sports and Recreation Center
Coles Sports and Recreation Center
Posted: Jul 18, 2010 |Comments: 0
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Tournament hosting
The Center also has played host to the following events: NCAA Basketball National Championships, NCAA Regional Wrestling Championships, ECAC Regional Basketball Championships, Metropolitan Wrestling Championships, International Wrestling events, International Fencing events, University Athletic Association Championships and National Collegiate Tae Kwon Do Championships. In 1994-95, Coles hosted the Intercollegiate Fencing Association Championships and the UAA Wrestling Championship. In 1998, the UAA Women’s Volleyball Round Robin took place at Coles, and the women’s basketball team hosted the Sweet Sixteen and the Final Four during the NCAA Division III Women’s Basketball Championships.
Facilities
The following facilities are open to all students:
A multi-purpose arena with five courts.
Two batting cages.
A roof with a 1/6 mile, three-lane running track plus six tennis courts.
A natatorium with an NCAA-regulation 25-meter swimming pool, diving tank, and saunas.
Five squash courts and five handball/racquetball courts.
Weight training facilities.
An aerobic fitness room.
Individual rooms for wrestling/judo, fencing, physical fitness and calisthenics, exercise prescription, dance, and free play activities.
Rock climbing wall.
References
^ Roman, Mark (March 13, 1983), “Once Again, An N.Y.U. Project Draws Fire In ‘Village'”, New York Times, http://query.nytimes.com/gst/fullpage.html?res=9D04E0D91439F930A25750C0A965948260, retrieved 2008-04-02
^ Ephron, Hazel; Bishop, Walter (October 1, 2001). “NYU upgrade does more than dehumidify”. American School & University. http://asumag.com/mag/university_natatoriums_making_splash/. Retrieved 2008-04-02.
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Categories: New York University | NYU Violets basketball | Sports venues in ManhattanHidden categories: All articles with unsourced statements | Articles with unsourced statements from December 2007
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I am an expert from China Manufacturers, usually analyzes all kind of industries situation, such as water cooler suppliers , 5 gallon water dispenser.
Data-Tel Info Solutions Announces New Regional Sales and Operations Director in the Philippines
Mesa, AZ — June 15, 2007
Data-Tel Info Solutions, a global provider of hosted call center services, has announced that they are expanding their international operations to the Philippines. They have selected Sonny Corino to spearhead the new office as Regional Sales and Operations Director.
Hiring Sonny will allow Data-Tel to gain the inside track on business both inside and outside of the Philippines. Sonny will be responsible for bringing business opportunities, training and operations assistance to call centers in the Philippines, and will be able to direct Data-Tel’s interests in the Philippines and throughout Southeast Asia.
A native of the Philippines, Sonny Corino received degrees from the University of Baguio and Baguio Central University. He worked for a variety of local call centers before setting out on his own as a contract consultant. Sonny provided quality assurance, operations management, agent training and program/campaign analysis. It was these skills and experience that made him the top candidate in a highly competitive field.
“Data-Tel’s aggressive international strategy has been paying tremendous dividends through 2007. We are confident that our success in the Dominican Republic and Latin America will continue in the Philippines and Southeast Asia. We were eager to bring Sonny on board and we will waste no time coupling Data-Tel’s successful business model with his savvy business acumen and knowledge of the industry and region. We are very excited about his approach to call center operations and management in the Philippines.” – G.L. Scott Murray
About Data-Tel:
Data-Tel Info Solutions provides predictive dialing, fully blended inbound/outbound calling and many other services to the call center industry. xSELLerator, Data-Tel’s premier solution, eases communication between agents and customers by providing crystal clear VoIP voice quality, a user-friendly interface and customizable HTML scripting.
The growth of the telemarketing industry has influenced Data-Tel to adapt on an international level. Data-Tel’s new “Hosted Agent” program reduces company overhead by providing all-inclusive offshore agents and technology services at a low hourly rate.
Founded in 1991 in Mesa, AZ, Data-Tel has additional offices in Westerville, OH and Santo Domingo, Dominican Republic. Data-Tel has installed systems throughout the United States, Caribbean Islands, Australia, Canada, Philippines, Dominican Republic, Central and South America and India.
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No commentsGVO Hosting VS MK Hosting’s Marketer’s Package
GVO Hosting VS MK Hosting’s Marketer’s Package
GVO Hosting VS MK Hosting’s Marketer’s Package
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Home Page > Internet > Affiliate Programs > GVO Hosting VS MK Hosting’s Marketer’s Package
GVO Hosting VS MK Hosting’s Marketer’s Package
Posted: Nov 17, 2009 |Comments: 0
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GVO Hosting or the Almighty MK Hosting?
Which one is better?
Ready to Compare,
1) Both companies offer an auto responder yet, MK Hosting also allows you to run multiple email campaigns, run split-testing, use one of over 90+ email templates, create custom fields for your opt in forms, track clicks and generate reports automatically, create unlimited subscriber lists, and can be even integrated with your Google analytics account.
2) GVO Hosting pays on your first level while MK hosting pays on your first level and is also a forced matrix compensation plan structure.
3) Both Companies offer unlimited MySql databases, subdomains, email accounts, autoresponders, and email forwarders yet MK Hosting also offers unlimited parked domains, url redirects, ftp accounts, and opt in subscriber lists.
4) On top of the .95 your already going to pay for GVO Hosting, they still make you go out and spend even more money on a domain name while with MK hosting at only .99, you get a free .com, .net, .org, or .us domain to you FREE FOREVER.
5) GVO Hosting costs .95 a month and they even make you monitor your own website with they’re”Downtime Witness” yet, MK Hosting costs only .99 a month and they manage your account, website, and security for you 24 hours a day 7 days a week.
6) GVO Hosting offers 70GB of web space and 200GB of monthly traffic yet MK Hosting offers UNLIMITED hard drive space and UNLIMITED bandwidth.
7) GVO Hosting offers about 100 web layouts in 6 categories while MK Hosting offers over 4,500+ web layouts in over 110 categories.
8) MK hosting responded to my support request in about 15 minutes while I still haven’t even got a response to my support request from GVO Hosting and it’s been 5 days now.
9) MK Hosting has a massively large self service center with helpful tutorials and faq’s while GVO Hosting ‘s website is impossible to even navigate around since whenever I click a link it doesn’t load
10) GVO Hosting has no bonus program at the time that I’ve heard of , yet MK Hosting has a bonus program which you earn a 0 bonus for every 5 people you refer and ladies and gentlemen, that is ON TOP of your already residual earnings.
11) GVO Hosting provides a lot of landing pages but most of which look very corny and cheesy while MK has not failed to impress with they’re extremely clean cut, professional, top of the line library of lead capture pages that are 100% REBRANDABLE to you and your primary business.
12) MK Hosting web servers are housed in the worlds most secure, highly respected, and most reputable datacenter, The Planet, while GVO Hosting is still building they’re datacenter that may not even be meeting basic standards.
13) MK Hosting is backed by major fiber optic networks including top companies like AT&T, Time Warner Cable, SBC, Level 3 Communications, Global Crossing and Broadwing, while who knows who even provides service to GVO Hosting.
14) The MK Hosting data center is HIGHLY secured by on site security guards, barbed wire fencing, motion tracking systems, movement sensitive cameras and only authorized personnel with key cards are allowed in while it seems GVO Hosting is not even fenced and is right by a local street. What happens if there is a fire? What happens is there is a car crash and it impacts the datacenter? What happens if a hard drive fails?DATA IS LOST. One server crash can bring down 300-800 websites.
Check MK Hosting out for yourself and stop wasting your time and money with the next big thing. MK Hosting already is the big thing simply because it does what it claims and its a quality professional product.
The links are below with no affiliate links included
http://www.mkhostingusa.com Visit MK Hosting & Marketing Solutions
http://www.mkhostingusa.com/datacenter.shtml View The MK Datacenter
Regards,
Phil Bright
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Reduce Carbon Footprint – Info About Green Web Hosting Service
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Home Page > Internet > Web Hosting > Reduce Carbon Footprint – Info About Green Web Hosting Service
Reduce Carbon Footprint – Info About Green Web Hosting Service
Posted: Jul 31, 2010 |Comments: 0
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In today’s current world, we are seeing the effects of Global warming and what is doing to our eco-system. Quite a few industries are making the effort to adapt renewable energy into their organization in some way. This is becoming true for the web hosting industry. This article will be talking about this industry and discuss info about green web hosting service.
Most web hosting data centers use a great deal of energy to enable them to power their web servers and all the necessary equipment. There are many parts to each server, that one can just imagine the impact all these emissions create. Just think about your own computer, and what it uses, and times that by 500 (for example) 500 more in each area of a data center.
Also realize that a data center must keep the servers and equipment in a stable cool environment. Now not only will they be using power for the servers, but you must to use power to keep the temperature correct.
Some of the larger and best green hosting companies have the ability to actually generate their own renewable energy by using solar or wind power. Quite a few will make an effort to recycle old parts, or be sure to dispose of their old equipment, paper, plastic, etc in a very responsible green way.
Quite a few companies are able to power their equipment with solar or wind, but, many can’t. Still a lot of today’s smaller green hosting companies are doing whatever they can. They have stopped using paper products, and some will have a tree planted for every new client that that signs up with them. Everything counts, in a system that emits a lot of gases.
There is also another way hosting companies are becoming green. They they will purchase something which is called ‘carbon credits’. The company will calculate total energy usage and from that will purchase credits for green energy and then add it into their power source and supply.
Yes, it is a great concept, but I imagine you are wondering how much it will cost and will it be excessively high. Surprisingly, green hosting is only a little more, prices vary of course, but all in all are very affordable.
When you really think about it, choosing the best green hosting provider a great choice; you are dealing with a company who cares about the environment, which means they will care about you too. Whether or not the price is a few dollars or cents more, isn’t it worth it to help the environment and eco-system whatever way you can.
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No commentsTouchStar Announces New Collections Industry Application Called Collector Director?
TouchStar Announces New Collections Industry Application Called Collector Director™
Denver, CO — May 26, 2007
TouchStar, a world class provider of call center technology, today announces the release of its Collector Director™ software application for the collections industry.
The Collector Director™ application essentially takes all aspects of the business and allows integration of programs onto one screen for faster and more effective communication with debtors. Collector Director™ enables businesses to increase collector productivity, reduce training time, ensure compliance, provide objection handling techniques, customize payment negotiation parameters, and more.
The easily customizable collector script helps ensure compliance with FDCPA regulations. Objection handling techniques and payment negotiation parameters can also be presented to maximize collection rates. Collector Director™ also prompts collectors for information during the call before they can proceed to the next call. This ensures that important information, such as a bankruptcy, is captured on the first call with the debtor.
In addition, Collector Director™ provides robust features, such as automated credit card and ACH processing that are often not available in collection software. The credit card and ACH processing features significantly increase collector productivity, as well as the speed of recoveries. With the automatic payment authorization feature, collectors can capture payment information and automatically send the data to a merchant processor for real-time authorization. The automated credit card validation and authorization through a merchant processor is updated directly to the collection software. These features reduce the need for a follow up call due to inaccurate payment information.
Kyle Fox, TouchStar’s President of the Collections Division, commented: “TouchStar understands the importance for a collections organization to quickly capture data from its debtors. We created Collector Director™ to speed up the process of recovery, as well as allow for the functionality of processing a call from a single program. This will significantly help reduce errors, and ensure the right data is collected the first time around.”
Steve Bederman, TouchStar’s CEO, stated: “It seems as if weekly, TouchStar is announcing another accomplishment, such as the Collector Director™ application. We are proud of our aggressive approach to continually strive to meet our customer needs around the world.”
About TouchStar
TouchStar is a rapidly growing world class provider of call center software, hosted call center software, predictive dialers, IP PBX, voice messaging, and call center long distance services. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s “Fastest Growing Large Private Companies in Colorado” for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
Contact:
Christina Whitfield
Marketing Manager
TouchStar
303.338.0678 x.237
http://www.touchstar.com
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No commentsContact Center World’s “Best of the Best in Customer Service” Commends TouchStar for Its World Class Customer Service
Contact Center World’s “Best of the Best in Customer Service” Commends TouchStar for Its World Class Customer Service
Denver, CO — May 11, 2007
TouchStar today announces it has been chosen as a highly commended winner of the 2nd Annual Contact Center World Awards “Best of the Best in Customer Service.”
TouchStar will be recognized at the Contact Center World Awards Conference and Gala dinner, and will be presented with a commendation award commendation for Best in Customer Service.
TouchStar attributes the recognition from Contact Center World to the devotion to its Core Value: “A client gives us a gift of trust. We honor that gift be serving them with integrity, passion, relentless effort, and sound processes.”
TouchStar recently restructured its Professional Services Organization and management structure, to enhance the customer service that TouchStar provides to its clientele. The company has also recently released several new and enhanced products and services to offer more complete call center solutions.
Steve Bederman, TouchStar’s CEO, commented: “It is an honor to have TouchStar recognized for our commitment to customer service. Receiving recognition from industry experts such as Contact Center World is an honor, but we are not satisfied with this achievement; we continue to look for ways to improve every day.”
Commenting on highly commended winners, Raj Wadhwani, President of ContactCenterWorld.com, “We are proud to have so many great companies in our awards program. This is a unique event. To be a highly commended award winner is an amazing achievement!”
TouchStar has also been nominated for several product and service related categories in Contact Center World’s Members’ Choice Awards. Call center customers vote online for their choice of industry products and services. The winners will be announced at the 2nd Annual Contact Center World Awards & Conferences.
About ContactCenterWorld.com
ContactCenterWorld.com is the Worlds’ leading on-line resource for contact center and customer service professionals. With a membership of over 99,000 strong, the ContactCenterWorld.com brand is synonymous with innovation, leadership, creativity and support.
About TouchStar
TouchStar is a rapidly growing world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX phone system. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado’ for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
Contact:
Christina Whitfield
Marketing Manager
TouchStar
303.338.0678 x.237
http://www.touchstar.com
###
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No commentsVirtual Contact Center Supporting Organizations Go Green
Virtual Contact Center Supporting Organizations Go Green
Virtual Contact Center Supporting Organizations Go Green
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Home Page > Business > Virtual Contact Center Supporting Organizations Go Green
Virtual Contact Center Supporting Organizations Go Green
Posted: Sep 27, 2010 |Comments: 0
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The Virtual Contact Center has become important for its ability to provide organizations with significant benefits in not only cost savings but also, as more and more businesses become aware of their environmental impact and responsibilities, the virtual contact is also helping organizations go green. The virtual contact center, which supports the home agent model, is web-based and makes it possible to access and utilize tools and reports from any location where there is an Internet connection. By supporting the home agent model, the virtual contact center is able to attract a broader, more educated labor pool that better serves their customers.
The e-business now prioritize going Green. This will mean decrease in the consumption of power in the data center by switching off the air conditioners at night. The call center industry has no exception. The will start to implement a Green hosted call center environment. A virtual call center allows the organization to participate in the reduction of power consumption. Call center will allow its agents to work in any place where they have access to phone and Web connection. This will result to significant reduction of physical space and vivid change on the expenses of rent and utility. For instance, a traditional call center allocates 120 square feet of office space per agent. Commercial space rent is from to per square foot per year. If the cost is per square foot rental, the cost per year per agent equates to ,500, or 0,000 per 100-seat call center. Assuming the utility costs is around ,000 per year and the possible savings in a hosted environment are extensive. Also, the virtual contact center can allow organizations to extend their service hours and offer improved customer service levels as callers are better able to reach agents and are connected directly to agents who can assist them with their needs quickly and efficiently.
Aside from these abilities, the virtual contact center becomes important to organizations looking to go green as the agents they employ are home, not commuting and releasing more carbon emissions or using electricity, fuel or other costly elements of a brick and mortar establishment. By reducing the organizations carbon footprint, the virtual contact center has huge benefits on the environment including a significantly reduced carbon footprint and removing pollution from the air.
The Green concept has been over hyped in a number of industries, and call center industry is now starting to enjoy measurable benefits that go beyond by merely giving satisfaction to the environment. By implementing a hosted platform that eliminates the need for a physical building, the organization will then save funds, will trim down power consumption and will force an improved overall experience for everyone concerned. According to a survey conducted by Softlab, 44 percent of those surveyed, senior managers and executives, plan to go green in their contact center within the next 12 months and a further 20 percent in the next three years, indicating that green issues will likely have an impact on purchasing decisions in the near future.
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Ervin Kleitz Gonzalesis a well known Call Center Management Expert and Customer Service Marketing Expert. Visit his web site http://www.mobileexpresscontactsolutions.com today to learn more about the teleseminars and training products they offer!
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New Yorker Brittanee Drexel, now 18, went missing during a spring break trip to Myrtle Beach, South Carolina in May, 2009. If you have any information concerning her whereabouts, please contact: CUE Center at (910)-232-1687 or AMBER Ready at (976)-506-6010. (03:39)
Beginner’s Guide to Thunderbird – #6 – Importing Contacts to Thunderbird
The Thunderbird address book is where you’ll keep all your online and offline contacts organized. If you’re making the switch to Thunderbird from Outlook, Eudora or another email client you can easily import your contacts and even your mail and settings from said email client. (03:44)
Getting to Know Windows Live and Spaces – #3 – Adding Contacts
of the fun of using Windows Live is having your own network of friends and family. Your network is all the people that you communicate with. Windows Live makes it easy to add new contacts. You can enter them one at a time or you can import your contacts from another email service using a standard CSV (comma-delimited) file which most email services and programs make it easy to export. Organize your contacts into Categories, set your Windows Live Favorites and more. (02:37)
Business Process Outsourcing or commonly abbreviated as BPO is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions to a third-party service provider. Business Process Outsourcing is becoming very popular currently because of the tremendous advantages along with it.
By:
Frezel Enriquezl
Businessl
Sep 16, 2009
May very well not learn what this or how it can help you but there are various uses for it. Most individuals could be wondering just what VPS Hosting is. A virtual private server (VPS) allows users to divide their server into multiple servers. Each one server has the chance to run different os’s as needed. This allows everyone server to become rebooted when needed without interrupting the opposite servers. A single individual may use all the servers varied purposes or they can elect t…
By:
Armando Wilkinsl
Businessl
Dec 13, 2010
Running your own drywall business
Are you skilled at running your own drywall business? Have you got what it takes to become the boss of your own drywall business?
By:
Paul Stantonl
Businessl
Dec 13, 2010
Are you capable of running your own coffee shop business? Do you have what it take to become the leader of your own coffee shop business?
By:
Paul Stantonl
Businessl
Dec 13, 2010
Start your own animal hydrotherapy business
Are you capable of operating your own animal hydrotherapy business? Do you have what it take to become the leader of your own animal hydrotherapy business?
By:
Paul Stantonl
Businessl
Dec 13, 2010
Start-up your own babysitting business
Are you skilled at operating your own babysitting business? Have you got what it takes to become the boss of your own babysitting business?
By:
Paul Stantonl
Businessl
Dec 13, 2010
Are you capable of operating your own sports club business? Have you got what it takes to become the boss of your own sports club business?
By:
Paul Stantonl
Businessl
Dec 13, 2010
Start your own building material
Are you capable of operating your own building material business? Have you got what it takes to become the boss of your own building material business?
By:
Paul Stantonl
Businessl
Dec 13, 2010
Start-up your own coffee house
Are you capable of running your own coffee house business? Do you have what it take to become the leader of your own coffee house business?
By:
Paul Stantonl
Businessl
Dec 13, 2010
Cloud-Based Call Center Software to the Philippines
Cloud-based solutions are suited to help meet the service and profitability goals of business process outsourcers (BPOs) worldwide, and particularly those in the Philippines, that need to rapidly scale as the market grows. Read the article to learn more about this topic.
By:
Ervin Kleitz Gonzalesl
Businessl
Oct 13, 2010
Improving Customer Service Satisfaction in Call Centers
Businesses must improve their contact centre operations to deal with angry post-recession customers, according to a report. Read the article to learn more about this topic.
By:
Ervin Kleitz Gonzalesl
Businessl
Oct 08, 2010
SMCC Companies Urge Government for Additional Incentives
Small and Medium Call Center companies urged the government for additional tax incentives to help them compete with the large companies amid the talent war and higher power rates. Read the article to learn more about this topic.
By:
Ervin Kleitz Gonzalesl
Businessl
Oct 05, 2010
Outsourcing Companies Expanding Their Philippine Workforce
Outsourcing hubs such as countries in Latin America and Southeast Asia have seen growth in outsourcing business over the past few months. Read the article to learn more about this topic.
By:
Ervin Kleitz Gonzalesl
Businessl
Sep 28, 2010
Virtual Contact Center Supporting Organizations Go Green
The Virtual Contact Center has become important for its ability to provide organizations with significant benefits in not only cost savings but also, as more and more businesses become aware of their environmental impact and responsibilities, the virtual contact is also helping organizations go green. Read the article to learn more about this topic.
By:
Ervin Kleitz Gonzalesl
Businessl
Sep 27, 2010
RP and HP Outsourcing Partnership Plan
HP is leveraging on the vast supply of knowledge workers in growing its outsourcing operations in the country, a top local executive said. HP began its outsourcing operations in the Philippines around 2003 following a long-term services deal with Procter and Gamble. Read the article to learn more about this topic.
By:
Ervin Kleitz Gonzalesl
Businessl
Sep 21, 2010
Call Centers Focusing on Sales Techniques and High-Value Services
The Business Process Outsourcing industry is set to shift its resources toward higher-value services next year as the global financial crisis takes its toll on traditional markets. Read the article to learn more about this topic.
By:
Ervin Kleitz Gonzalesl
Businessl
Sep 16, 2010
High BPO Growth Prevents Recession
The sustained development of the BPO sector and the high OFW remittances had helped the Bangko Sentral ng Pilipinas to deny the economic downturn of the country. Read the article to learn more about this topic.
By:
Ervin Kleitz Gonzalesl
Businessl
Sep 14, 2010
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Ervin Kleitz Gonzalesis a well known Call Center Management Expert and Customer Service Marketing Expert. Visit his web site http://www.mobileexpresscontactsolutions.com today to learn more about the teleseminars and training products they offer!
