TouchStar, a World Class Provider of Call Center Technology, Announces the Implementation of Private Equity Funding
TouchStar, a World Class Provider of Call Center Technology, Announces the Implementation of Private Equity Funding
Denver, CO — July 14, 2007
TouchStar today announces the implementation of private equity funding to become an even more significant competitor in the global communications market.
By implementing the funding, TouchStar is now able to begin a more aggressive growth strategy in a market that is rapidly changing due to digital communications technology advances.
By meeting business goals sooner with funding rather than solely through organic growth, TouchStar takes another step toward becoming the leading global provider in call center software and unified communications technology.
Steve Bederman, CEO of TouchStar, commented: “By accepting this funding from our private equity partner, we are able to accelerate our growth plans with less risk. We put the funding in place to acquire all significant competitors in our market.”
TouchStar is currently in negotiations with companies located in multiple countries that have a history of success and significance with clients in the call center industry. TouchStar will also continue organic growth through additional market development and product offerings. A significant new product announcement will occur in the third quarter of 2007.
TouchStar’s next financial objective is to reach 0 million dollars in revenue. Through the relationship with its private equity firm, the company is on schedule.
TouchStar attributes its success to its core value of customer service. Regardless of financial success, TouchStar will always operate on the promise of honoring its client’s trust in choosing TouchStar. TouchStar has over 2,000 clients and that number is growing rapidly due to world class customer service and the improvement and introduction of products and services that meet the needs of expanding markets.
About TouchStar
TouchStar is a rapidly growing world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX. TouchStar has been named as one of the ‘Fastest Growing Large Private Companies in Colorado’ for five years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in New York, New York; Davenport, Iowa; Mumbai, India; Manila, Philippines and Manchester, England.
Contact:
Christina Whitfield
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303.338.0678
http://www.touchstar.com
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Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
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TouchStar, a World Class Provider of Call Center Systems and Predictive Dialers, Consolidates India Offices
TouchStar, a World Class Provider of Call Center Systems and Predictive Dialers, Consolidates India Offices
Denver, Colorado — July 7, 2007
TouchStar today announces the unification of its India offices to better serve its International client base.
TouchStar opened its International Corporate Office in Pune, India, earlier in 2007 to support its clients in the Asian, Australian, European, and African continents. This month, TouchStar made the decision to strategically consolidate offices to one single location in India.
Part of TouchStar’s international development plan is to become a major influence in India for call center software solutions. In order to do so, the company needed to be flexible with its expansion in Pune to accomodate market fluctuation. TouchStar aims to be reasonable and prudent in its investments, and sees the consolidation as a positive action for the future growth of the company.
TouchStar’s decision to combine resources will allow the India operations to utilize its full resources in order to create one cohesive operation. Having a centralized location will also provide optimal results for future product roll outs. TouchStar plans on introducing its IP PBX phone system, as well as other new products to the international region.
Steve Bederman, CEO of TouchStar, commented: “TouchStar focuses on providing solutions to its clients around the world, who are looking to optimize their global business practices. We aim to become the dominating provider in our industry, and must play the market strategically in order to be successful. This move will allow us to successfully invest more time and resources locally.”
TouchStar’s international branch will remain in its current regional office in Mumbai. Rahul Khokale will continue as the department head for the Mumbai office. Rahul’s team will provide customer, sales, and technical support to TouchStar’s clients in the India and Middle Eastern regions.
About TouchStar
TouchStar is a rapidly growing world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX phone system. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado’ for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
Contact:
Christina Whitfield
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303 338 0678
pr @ touchstar.com
http://www.touchstar.com
###
©Copyright 1997-2010, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
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No commentsTouchStar Launches IP PBX Phone System for Remote Users and VoIP Communications
TouchStar Launches IP PBX Phone System for Remote Users and VoIP Communications
Denver, Colorado — June 23, 2007
TouchStar today announces its expansion outside of the call center industry with the availability of its new IP PBX phone system, to help businesses reduce expenses and increase productivity.
Companies are rapidly upgrading their traditional PBX phone systems to VoIP systems that are capable of operating over next generation voice and data integrated networks. Leading market research firms report that 74 percent of all corporate telephony lines will be IP-based by 2009. TouchStar’s IP PBX system is software based, which allows businesses to easily expand, upgrade, and maintain their system to grow with their business.
Steve Bederman, TouchStar’s CEO, stated: “TouchStar’s passion is providing our clients with world class services and products. This new offering is exciting because it opens up a much larger market for TouchStar products and services; any business in the world can benefit from using our multi-language IP PBX Phone System. TouchStar built its support services for the call center industry that can not have downtime so business phone users will be very satisfied with the world class customer service they will receive from TouchStar.”
A recent study estimates that a medium-sized company could cut costs by up to 52 percent a year over a traditional PBX system. The TouchStar IP PBX system allows cost savings by utilizing VoIP long distance services, VoIP connectivity between offices, and Remote User connectivity through VoIP.
The TouchStar IP PBX provides a rich feature set with classic PBX functionality, as well as advanced features like Recording, Monitoring, Conference Bridging, Call Queuing, and Intelligent ACD/IVR. The IP PBX Administrator Application allows the end user to make moves, adds, and changes with little or no involvement by IT or Telecom staff. Traditional phone lines no longer need to be installed or changed because the IP PBX utilizes a business’ existing computer network for voice.
TouchStar IP PBX will support a wide range of protocols for transmission of voice over traditional telephony as well as next generation voice and data integrated networks. Transparent switching will enable the use of diverse telephony systems in a single switching network.
About TouchStar
TouchStar is a rapidly growing world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX phone system. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s ‘Fastest Growing Large Private Companies in Colorado’ for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.
Contact:
Christina Whitfield
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303 338 0678
http://www.touchstar.com
###
©Copyright 1997-2010, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
