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Ground-Breaking Virtual World Is Armed To Be An Unparalleled Success

December 10th, 2010 | Category: Inbound Call Center

Ground-Breaking Virtual World Is Armed To Be An Unparalleled Success

Atlanta, GA — February 14, 2010

Legacy Group Global (LGG), a dominant internationally recognized advertising agency is unleashing an aggressive campaign plan with Entertainment Arts Research Inc. (EARI) that is set to catapult the much anticipated virtual world, Universe of Faith, far beyond its already major success.

In just 90 days, the aggressive push into the market by EARI, in combination with the leadership of Jonathan Eubanks, President of EARI and creator of UOF, and the supportive efforts of LGG, has caused positive movement in the stock�s valuation. Experts believe that this significant change in such a short period of time is indicative of the receptiveness of the faith-based community to be early adopters of technology. The way in which the virtual world is able to bring relationships and fellowship to the forefront is the basis for such quick acceptance of what UOF has to offer.

With a dedicated and passionate team from a variety of marketing and media backgrounds, LGG will continue to build that same success story as they engage in targeted public relations strategies, social media marketing campaigns and multi-media productions. LGG is one of the leading media buying agencies in the industry with its key shareholder having participated in driving efforts to the worlds most recognized and influential thought leaders encompassing over 1 billion dollars in affiliated media.

Legacy Group Global�s unique position in the faith-based community offers an unmatched platform for reaching people of faith across the globe. They are poised to unveil the Universe of Faith to markets that represent over billion of buying power giving UOF the keys to outperform any other application of its kind. UOF is positioned to tap into proven income generating markets including the 4.2 billion dollar Christian book industry, the 500 million dollar Christian music industry and the micro-purchasing power of virtual words equaling more than 1 billion dollars in sales. Working off of the established models proven through Amazon and Apple�s iTunes music stores, as well as Ebay, UOF will be the premier marketplace for the Christian community around the world.

�History repeats itself. The Word of God, since the beginning has moved by being carried through the mouths of men and women who believed in the life changing, penetrating word of Truth,� says Damon Davis, CEO of Legacy Group Global. �Whether it�s a bush pilot carrying Bibles in the back of a fixed wing airplaine into the jungles of South America or an avatar of Joel Osteen in front of a virtual community of 2 billion people worldwide, it will be his mouth delivering this word to a community that will spread this message like wild fire to the four corners of the globe. UOF provides that and we are committed to its success.�

Inspired by the 30 plus year ground-breaking career of his father, televangelist luminary, Ray Davis, who built the largest media agency in the world to help ministries grow, Damon Davis has made his own mark in the industry continuing his Father�s legacy. With a passion for serving his clients and an entrepreneurial drive, Davis carries aggressively the Legacy banner in an industry that reports over 2.5 billion followers.

About Legacy Group Global

Legacy Group Global is a world leader providing full-agency service to non-profit organizations and ministries specializing in media purchasing, video production, brand and campaign development, public relations, and new media. They are the parent company to Legacy Technology Group, Legacy Direct and Legacy Telecom, which represents the largest in-bound call center in the United States with over 10,000 in-home agents. Legacy Group Global is an agency of integrity and a driving force for Christian media and faith based businesses and organizations.

http://www.universeoffaith.com

# # #

�Copyright 1997-2010, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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Advance Hosted Call Centre Technology

December 10th, 2010 | Category: Hosted Call Center

Advance Hosted Call Centre Technology

Advance Hosted Call Centre Technology

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Advance Hosted Call Centre Technology

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Posted: Nov 26, 2008 |Comments: 0

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Advance Hosted Call Centre Technology

By: saurabh saxena

About the Author

Shane is the head of content department of Param Network, a Delhi based IT firm that offers a one stop solution for all your offshore outsourcing related needs.

call canter solution
voip call canter

(ArticlesBase SC #659363)

Article Source: http://www.articlesbase.com/ – Advance Hosted Call Centre Technology

oBelyx is a call center software that provides rich features and unparalleled benefits making it the best call center solution without any expense on hardware and logistics. You can connect all your virtual call center agents from any corner in the world.

oBelyx call center software is a VoIP based distributed call center solution. Our turn around time in terms of setting up a virtual call center is a fraction of other call centre software solutions. oBelyx is an On demand call Center that is easily scalable at no additional cost with agents spread geographically over different locations. It is a VoIP call center solution that can be offered in a hosted model. Built on TAG, the architecture does not have any servers as a single point of failure.

It�s a maintenance free hosted call center solution that is currently running successfully with reputed big telecom companies. Our virtual call center solution has passed the gruesome tests in these big reputed telecom companies with minimalistic issues. oBelyx call center solution slashes the infrastructure cost of setting up a call center by over 80% making it the most preferred choice for virtual call center solutions.

oBelyx is a Call Center software technology platform provider. It�s a Multi-tenant VoIP call center system that leverages Software as a Service (SaaS) Model.

oBelyx call center solutions overview:

VoIP based full call center software that focuses on pooling client (PC) resources into a Telephony Application Grid (TAG), thus greatly reducing the need for expensive or cumbersome centralized application or media servers.

Large reduction in CAPEX infrastructure cost with implementation time of less than a week and flexibility to scale to any number of agents in any location, It�s truly virtual call center software.

Key Differentiators

Ease of installation
Highly scalable virtual call center software
Ease of bundling � Internet bandwidth, VoIP minutes,
Applications
Scale from small to very large call center solutions
Sophisticated capabilities only available to large call center
Reports, Analytics, Leads Management,
Click-To-Call
Flexibility to meet seasonal demands
Customer Focused voip call center
Ease of deployment � online
Easy to scale call center solutions
No hardware installation maintenance required – virtual call center software
Real time reporting.

Our call center solution is ideal for service providers who want to offer a hosted call center service under their umbrella in a matter of days. The call centre software is scalable to any number of seats with minimal hardware and infrastructure expenditure offering a VoIP based call center solution with dependability, reliability, efficiency and high availability for Contact Centers.

Retrieved from “http://www.articlesbase.com/voip-articles/advance-hosted-call-centre-technology-659363.html”

(ArticlesBase SC #659363)

saurabh saxena –
About the Author:

Shane is the head of content department of Param Network, a Delhi based IT firm that offers a one stop solution for all your offshore outsourcing related needs.

call canter solution
voip call canter

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ReachForce Gaining Rapid Customer Acceptance Amongst Leading High-Tech Companies

December 10th, 2010 | Category: Virtual Call Center

Austin, Texas — June 14, 2006

ReachForce, Inc. a worldwide provider of marketing automation technology and services for role-based customer and prospect data, today announced they have signed up more than 40 customers since the company�s inception in October 2005. Customers include TippingPoint, Troux Technologies, salesforce.com, Eloqua, Pavilion Technologies, Uplogix, MirageNetworks, NPD Group. The rapid adoption of the ReachForce�s services (SaaS � software as a service) by industry leaders validates the growing market need for business-to-business companies to streamline and measure the effectiveness of their direct marketing and sales prospecting initiatives.

Businesses that are implementing and using CRM solutions like salesforce.com are looking for highly targeted data to drive their marketing and sales initiatives. ReachForce enables B2B sales and marketing professionals in these companies to build high quality role-based custom prospect databases – putting an end to time and money wasted from using title-based lists.

As noted in a recent MarketingSherpa article, Why Lower-Level Managers Are Better Leads than VPs and C-Level Execs, �If you buy lists or leads and say �I only want decision makers with purchase authority,� you�re leaving a ton of the best leads on the table�mid-level managers and line-of-operation staff are the ones actively involved in consideration and purchasing activities. This means they are far more �qualified� as leads and further down the sales pipeline.�

�Today�s marketing professionals are being held accountable for generating revenue and ensuring lead-generation programs result in customer acquisitions and wins. Gone are the days of keeping your job and only being right three percent of the time,� said Suaad Sait, CEO of ReachForce. �Our customers see real value in the customized and targeted data ReachForce delivers and are dramatically improving the effectiveness of their sales and marketing efforts by targeting and reaching the right person for their solutions.�

About ReachForce, Inc.

ReachForce, Inc, based in Austin, TX, is a privately held venture backed company. The company offers revolutionary services to help marketing and sales professionals get in front of the right individuals quickly and cost effectively. Using an automated technology platform and worldwide virtual call centers, ReachForce identifies individuals based on roles and responsibilities, not just titles. These role-based custom contacts enable marketers to increase results 20 to 30 times for every dollar spent and sales teams to concentrate on highly qualified prospects resulting in increased sales in less time. For more information on ReachForce, please visit www.reachforce.com

###

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TouchStar Announces its Latest Innovation in Contact Center Technology – TouchStar 6.0.

December 09th, 2010 | Category: Hosted Call Center

TouchStar Announces its Latest Innovation in Contact Center Technology – TouchStar 6.0.

TouchStar logo

Denver, CO — May 1, 2009

TouchStar today announces the release of its 2009 Call Center System, TouchStar 6.0. TouchStar 6.0 includes enhancements to all of the TouchStar core applications and represents the new “look and feel” of TouchStar’s user experience. TouchStar 6.0 provides call centers the flexibility to customize their user interfaces, improves agent-to-supervisor interaction and delivers easy to use tools to actively manage the call center environment.��

Nick Carpenter, TouchStar’s Director of Development said, “TouchStar 6.0 is the realization of a significant initiative to enhance the user experience and improve functionality while leveraging the reliability of our core architecture.” Randy Bassuk, TouchStar’s Director of Consulting Services adds, “TouchStar 6.0 will enable our customers to gain efficiencies and realize cost savings almost immediately through the improved management and administration tools.”

TouchStar 6.0 leverages Dialogic’s NMS carrier class hardware; and TouchStar clients will continue to enjoy world class reliability and scalability with a wide range of new connectivity options. TouchStar 6.0 includes new load balancing, multi-threaded software architecture. Leveraging these enhancements, TouchStar 6.0 provides advanced automation of daily reporting, system activity logging and data management in a centralized user interface.

“This new release represents TouchStar’s ongoing commitment to our client’s success. In a time when full utilization of technology can translate into significant cost savings and increased revenues, TouchStar 6.0 is certain to give our clients a competitive advantage,” commented Chris Rieple, TouchStar’s Global Director of Sales.

About TouchStar

TouchStar develops and supports world class call center software with on-site and hosted (SaaS) deployment options. TouchStar serves over 2,500 global businesses and call centers from its headquarters in Denver and regional offices around the world. TouchStar’s unified communications products include: premise based call center software, hosted call center solutions, traditional and VoIP telecommunications systems, predictive dialers, automated voice messaging systems, advanced ACD and IVR systems, call recording systems, and call compliance management software. For more information, please visit http://www.touchstar.com or call 303.338.0200.

Contact:

Kim Marvel

Public Relations

TouchStar

303-338-0200 ext. 264

###

�Copyright 1997-2010, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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Data center Training and Monitoring

December 09th, 2010 | Category: Call Center

Data center Training and Monitoring

Data center Training and Monitoring

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Home Page > Business > Sales > Data center Training and Monitoring

Data center Training and Monitoring

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Posted: Sep 16, 2010 |Comments: 0

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Data center Training and Monitoring

By: Brian Hamilton

About the Author

For more information about Data Center Monitoring please visit http://www.greendatacenterconference.com/

(ArticlesBase SC #3278903)

Article Source: http://www.articlesbase.com/ – Data center Training and Monitoring

<!– @page { margin: 2cm } P { margin-bottom: 0.21cm } A:link { color: #0000ff } –>

The Green Data center conference focuses on data center facilities, data center monitoring, and data center training among other aspects of data centers. IT operations are a central part of any organisation. Facilities in data centers should thus be well located in such a way as to ensure the smooth running of the various departments of an organisation. Data center monitoring is necessary in order to allow for the smooth running of operations without interfering with other organisational procedures.

The Green Data center conference brings together professionals and leaders in whose organisations data center facilities are of critical importance and play a central role in the smooth running of the organisations. The data center training that will be offered in this conference will thus be pretty invaluable.

In order to maximise the efficacy of a data center and to ensure overall customer satisfaction, it is necessary to balance mission critical facilities with the needs of an organisation. Once an optimal balance of these two aspects has been struck data center efficiency can thus be looked into. Data center monitoring is a critical area when considering this. Energy saving is of most importance as it would inadvertently lead to greater profitability in any organisation. Different energy efficiency schemes should thus be available for various data centers. The Green Data center conference thus provides a forum for data center professionals to interact and hence find better ways of utilising the relevant mission critical facilities in order to improve data centers.

However, to maximise on efficiency, proper data center training should be offered to individuals running data centers. This is especially necessary as it is not only professionals who run data centers. There are organizations in which building management people or those with minimal experience assist in the data center monitoring. Thus, data center training is core in ensuring that data center facilities are properly utilised.

The Green Data center conference aims to equip data center professionals with the necessary capacity and skills of ensuring better and improved data center monitoring. This includes data center training methods to ensure maximum data center output. The skills are invaluable especially when dealing with critical facilities. To ensure effective data center operations, an organisation requires a balanced investment in the facilities based on the application of the data center. This application will mostly depend on the data center or the organisation’s customers. Future needs should also be taken into consideration when locating data centers. These needs among others will be given top priority at the conference.

Retrieved from “http://www.articlesbase.com/sales-articles/data-center-training-and-monitoring-3278903.html”

(ArticlesBase SC #3278903)

Brian Hamilton –
About the Author:

For more information about Data Center Monitoring please visit http://www.greendatacenterconference.com/

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What Does the on Demand Virtual Call Center Solution Have to Offer Customers?

December 09th, 2010 | Category: Predictive Dialer

What Does the on Demand Virtual Call Center Solution Have to Offer Customers?

What Does the on Demand Virtual Call Center Solution Have to Offer Customers?

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Home Page > Computers > Information Technology > What Does the on Demand Virtual Call Center Solution Have to Offer Customers?

What Does the on Demand Virtual Call Center Solution Have to Offer Customers?

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What Does the on Demand Virtual Call Center Solution Have to Offer Customers?

By: Remy

About the Author

About Promero,

Inc Founded in 2001, Promero www.Promero.com is

a Certified Partner in the Oracle Partner Network and is a

leading application service provider of Internet-based call

center, CRM and lead management software. Promero’s

products include Oracle’s Contact Center Anywhere

[a hosted virtual call center/predictive dialer software],

ProStar CRM, Smart8 Call Routing and ProStarLead M

(ArticlesBase SC #321597)

Article Source: http://www.articlesbase.com/ – What Does the on Demand Virtual Call Center Solution Have to Offer Customers?

It would be more correct to describe the Promero On Demand virtual call center solution as a combination of the different software than to cal it just one call center software solution in itself.

As an integrated call center product suite, the Promero ProStar On Demand actually fuses together the functions of three products into an integrated hosted platform. The three different software used here are the ProStar CRM, the ProStar Lead Manager, and the Contact Center Anywhere from Oracle. The ProStar On Demand is geared for use by call center operators because it combines the functionalities of a customer relationship management software, a call center software product, lead management plus sales analytics software in just one cohesive system.

If a call center operator opts to get the Promero ProStar On Demand, he stands to receive a complete turnkey blended call center application (inclusive of VOIP, Recordings, the Outbound Predictive Dialer, and Inbound IVR/ACD, among others.) The Promero ProStar On Demand also grants the customer an integrated CRM application, Lead Distribution functionality coupled with Lead Management functionality, Sales Analysis and Marketing Metrics Reporting, a Call Announcement capability, and the ability to Record and Monitor.

There are further benefits you can derive from this integrated and inexpensive software like the reduced start-up cost since there is no complex hardware to purchase; and the fact that it can be integrated with any pre-existing telephone system.

If you look at the three component software carefully, you will find that the ProStar CRM actually permits your agents to focus more on sales than on just entering data into their desktops. The ProStar CRM is based on the Open Source system of SugarCRM, though this ProStar CRM is an amended version of the original SugarCRM system.

The ProStar Lead Manager, on the other hand, allows sales leads to be produced then delivered via the Internet. The ProStar Lead Manager functions as a complete turnkey system, so that instantaneous lead generation, lead management, and lead delivery to multiple agents, distribution systems and even franchises can be conducted.

And the Oracle Contact Center Anywhere product is a scalable call center solution which can be employed for all sizes of call centers.

With so much going for it, a medium- to large-sized call center would probably find it good to purchase and use this system that can incorporate the good points of all those three software systems into one wholistic call center application

Retrieved from “http://www.articlesbase.com/information-technology-articles/what-does-the-on-demand-virtual-call-center-solution-have-to-offer-customers-321597.html”

(ArticlesBase SC #321597)

Remy –
About the Author:

About Promero,

Inc Founded in 2001, Promero www.Promero.com is

a Certified Partner in the Oracle Partner Network and is a

leading application service provider of Internet-based call

center, CRM and lead management software. Promero’s

products include Oracle’s Contact Center Anywhere

[a hosted virtual call center/predictive dialer software],

ProStar CRM, Smart8 Call Routing and ProStarLead M

]]>

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Article Tags:
call center software, hosted call center software, call center solution, hosted call center solution, predictive dialer, hosted predictive dialer

Ballantine Announces Addition of 1-to-1 Marketing Solutions

December 09th, 2010 | Category: Hosted Call Center

Wayne, NJ — June 5, 2006

The Ballantine Corporation, a New Jersey based direct mail company, has added the power of fully integrated, personalized 1-to-1 marketing to its roster of direct marketing solutions. This dynamic addition stems from the formation of a strategic alliance with direct marketing specialists DME in Daytona Beach, FL.

In addition to traditional direct mail services, Ballantine now offers its clients the capabilities to create highly personalized, data-driven direct mail that integrates flawlessly with other applications such as personalized URL�s and websites, broadcast E-mails, multimedia applications (including CD-ROM and Video Hosting) and call center services.

Ballantine expects to bring its clients the same level of cross-media marketing excellence that DME has helped pioneer in today�s boom of digital print and 1-to-1 communications.

�Working with DME to add 1-to-1 marketing personalization to our direct mail services was a natural progression,� said Thomas C. Cot�, President of Ballantine. �The technology is fascinating and we are impressed with DME�s success in increasing the effectiveness of direct marketing campaigns.��

�This partnership has opened Ballantine�s doors to a whole new realm of possibilities,� said Alin Jacobs, DME�s Vice President of Creative Strategies. �DME was fortunate to identify the need for variable digital print and cross-media services early on and we�re happy to be able to offer our skills to Ballantine and its customers.�

The partnership between the two companies offers the perfect balance of traditional expertise and modern innovation.

Established in 1966, Ballantine has a long-standing reputation in the industry for offering creative, print production and mailing services to its family of clients, including The Economist, Smithsonian Magazine, Dow Jones, Stamps.com, American Banker, U.S. News & World Report and Motley Fool. Ballantine brings a full plate of marketing benefits to the table along with experienced project support and aggressive pricing.

DME got its start in 1982 and quickly expanded beyond direct mail to incorporate variable data programming into its applications, making it a single source solution for creative development, database management, variable programming, digital & offset printing, web development, video production, telecom fulfillment and timely delivery via an on-site postal hub. DME�s clientele includes Toyota, AutoNation, Fairfield Resorts, Walt Disney World Resorts, Harrah�s and Microsoft.

For more information on The Ballantine Corporation, its full-service direct mail capabilities and the power of 1-to-1 marketing, please contact:

Thomas C. Cot�, President

973-305-1500 x204

You can also visit Ballantine on the Web at:

http://www.ballantine.com/integrated_marketing.html

###

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Os Normais – Vani em Telemarketing.wmv

December 09th, 2010 | Category: Inbound Call Center

Empowerment!!!!

www.altitude.com – Ilustra��o de uma Intera��o Eficiente no Servi�o de Atendimento ao Cliente com URA, rotramento inteligente e tela unificada do agente.
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Do Not Look Anymore For Santa’s Toll-Free Number – Let Santa Call Your Child To Make this Christmas Special

December 08th, 2010 | Category: Hosted Call Center

Fremont, CA — December 3, 2007

800PBX (http//www.800pbx.com), the leading provider of Virtual PBX and toll-free numbers, now offers a free courtesy service, SantaCalls, for this Christmas.

Starting from Dec 1st, 2007, this innovative service will call children at the designated time and announce the customized parent’s message or one of the prerecorded Santa messages. The service will also capture the child’s wish and deliver them by email to his or her parent. The original recordings are also available online and can be optionally shared with the 800PBX community. For a limited time, the best recording gets a free gift and the first “Happy Christmas” call from Santa himself. The service is available free of cost.

“Giving it for free using our existing technology and passing the donations directly to charity organizations working towards the education of children in developing countries prompted us to do this” adds Manohar Chapalamadugu, CEO of the company. “We hope that the parents see the value in our offering and share their happiness with the underprivileged in other parts of the world.”

Parents must register for the free service at http://www.800pbx.com/santa-toll-free.php and provide the email address to deliver the recorded wish list. Santa will call at the designated time from “North Pole” and talk to your child and ask for his or her wishes.

“Our customers knew us only for our advanced virtual-pbx technology which provides telephony needs for thousands of businesses for under /month with a free toll free number and 150 minutes.” said Sreedhar Ambati, the Chief Technology Officer. “Customers will see many more voice driven value added products in the future from 800PBX”, he adds.

About the company:

800PBX Inc. is a leading provider of virtual PBX and toll free number services for small businesses and entrepreneurs. The company is also known for custom IVR solutions such as automated appointment scheduling, questionnaires, hosted call center and more.

For more details, visit: – http://www.800pbx.com

Contact

Chris Lucas

Tel: 1-888-800-0 PBX (1-888-800-0729)

http://www.800pbx.com

# # #

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DataBase Fulfilment promoclip – DBF, Gewoon Goed Geregeld!

December 08th, 2010 | Category: Inbound Call Center

DBF bestaat 10jaar (2010). Deze DBF promovideo geeft een totaalbeeld van de producten en diensten van DataBase Fulfilment BV (Capelle a/d IJssel). Een fullservice bedrijf met 80medewerkers, gespecialiseerd in databeheer en fulfilmentdiensten. De video laat in iets meer dan 2 minuten wie we zijn en wat we doen! Bij DBF is het Gewoon Goed Geregeld. Meer info over DBF? Zie www.dbf.nl
Video Rating: 5 / 5

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Compare Call Center Software

Ground-Breaking Virtual World Is Armed To Be An Unparalleled Success

Advance Hosted Call Centre Technology

ReachForce Gaining Rapid Customer Acceptance Amongst Leading High-Tech Companies

TouchStar Announces its Latest Innovation in Contact Center Technology – TouchStar 6.0.

Data center Training and Monitoring

What Does the on Demand Virtual Call Center Solution Have to Offer Customers?

Ballantine Announces Addition of 1-to-1 Marketing Solutions

Os Normais – Vani em Telemarketing.wmv

Do Not Look Anymore For Santa’s Toll-Free Number – Let Santa Call Your Child To Make this Christmas Special

DataBase Fulfilment promoclip – DBF, Gewoon Goed Geregeld!

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