Se alían Desca y Aspect para atacar el mercado de los Contact Centers
Recientemente, Desca y Aspect anunciaron una alianza estratégica cuyo objetivo es el de fortalecer la oferta de Contact Centers de Desca en los países de América Latina en los que tiene presencia, como es el caso de México, Argentina, Colombia, entre otros países. En esta entrevista, Humberto Terán y Antonio Baez nos presentan mayores detalles de este acuerdo y sus alcances.
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Aspect Global UC Enterprise Deployment- Bruce Hallowell
Aspect’s vice president of customer support does a lot of traveling. Hear about his experience using OCS 2007 R2 around the world.
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Aspect and OCS- UC applications product demo
Learn how Aspect unified communications applications for the contact center leverage Microsoft Office Communications Server to improve business processes and customer satisfaction.
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Cumulux enables Aspect to build a cloud based Contact center solution
Cumulux offers product and services that let enterprises strategize, develop and operationalize cloud computing applications. Cumulux has a proven track record of delivering business value to customers by implementing Software-as-a-Service (SaaS) solutions based on platforms such as Microsoft Azure, Amazon EC2 and Force.com. Cumulux was founded in 2008 and has offices in Chicago, Seattle and Chennai, India.
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