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International Services Outsourcing offers Inbound Call Center India, Call Center India, Call Center Services, Inbound Call Center, Call Center India, Outsourcing India, Order Taking Service, Outbound Call Center, Technical Support, Telemarketing Call Center, telemarketing call center, Call…

Dallas, TX — September 11, 2009

A Better Answer Inbound Call Centers recently hired SEO 1 Services, Dallas-based internet marketing consultant to ensure its position as the most award-winning call center of its kind. A Better Answer, which has locations in Dallas, Houston, and Fort Worth, provides a wide variety of call center services such as telephone answering, executive secretarial services, mail services, order entry services, and voice mail services. A Better Answer also employs live, bilingual telephone receptionists to meet the growing and varied needs of the community. And each of its regional offices specializes in services unique to the needs of its community.

In addition its numerous awards from the Association of TeleServices International, A Better Answer was recently named one of the Best Places to Work by the Dallas Business Journal. Given the wide recognition of its achievements, A Better Answer decided to team up with SEO 1 Services in order to create more visibility and make the public increasingly aware of the diversity of services it offers.

‘We provide such a wide range of services for our customers that we felt that we needed to let our potential customers know both what we do and the kind of service they can expect from us,’ says Jessica Janosko of a Better Answer. “SEO 1 Services has the expertise that we are looking for in SEO consultant as we seek to let our potential customers know just how much we can do for them.”

SEO1 Services specializes in organic search engine marketing strategies, the kinds of strategies that A Better Answer needs in order to spread the word about its areas of expertise and its award-winning services. While many online businesses choose to use Pay-Per-Click (PPC) advertising, SEM is a long-term strategy focused on a creating global visibility to potential customers. A Better Answer is confident that this strategy will draw customers to their services.

About A Better Answer:

A Better Answer call services is a award wining answering services provider specializing in telephone answering, executive secretarial services, mail services, order entry services, and voice mail services.

http://www.abetteranswer.com

About SEO 1 Services:

SEO 1 Services is a search engine marketing company specializing in online visibility solutions by increasing its clients’ ranking and positioning in popular search engines. Leveraging over three decades of combined internet marketing know-how, SEO 1 Services’ integrated approach creates highly targeted optimization campaigns that deliver online visibility, web traffic and internet business objectives. SEO 1 Services’ certified consultants drive the innovation, the proprietary technology and optimization methodologies that have delivered our clients’ success.

http://www.seo1services.com

Tel: 888-751-1114

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This key component of Avaya Aura provides an open, extensible IP Telephony platform. It offers more than 700 PBX features, high reliability and scalability, and advanced features for workforce productivity and mobility. Built-in capabilities include conferencing and contact center applications. A wide range of servers, gateways, analog, digital, and IP-based communication devices is supported.

Schaffen Sie Produktivität und Erreichbarkeit für Ihre Mitarbeiter, wo immer diese sich gerade befinden. Mehr Informationen unter www.avaya.com/de Unser Ziel besteht darin, qualitativ hervorragende Kommunikationslösungen anzubieten, durch die Unternehmen leichter ihr Potenzial freisetzen können. Avaya ist ein weltweit führender Anbieter von Kommunikationssystemen für Unternehmen jeder Größenordnung. Dazu gehören Unified Communications- und Contact Center-Lösungen sowie Dienstleistungen, die sowohl über Avaya direkt als auch über Vertriebspartner erhältlich sind. Kunden setzen Avaya-Lösungen und -Services ein, um die Effizienz ihrer Geschäftsprozesse zu steigern, die Zusammenarbeit von Mitarbeitern, Kunden und Partnern zu optimieren, den Kundenservice zu verbessern und ihre Wettbewerbsfähigkeit zu erhöhen. Für die Branchen Fertigung, Finanzdienstleistung, Gesundheitswesen, Hotellerie und öffentlicher Dienst stehen spezifische Lösungen zur Verfügung.

Offshore Outbound Call Center Services:success Spawned

Offshore outbound call center services are much in demand. Completely different from the archetypal management administration, outbound call centers provide you exceptional and practical possessing offshore work with onshore quality within the decided time frame  and across various business sectors.

Your outbound call centers provide innovative, value added solutions to increase productivity and enhance the graph of your organization in market. This support helps you to cut on board costs and able to save more time for more important business tasks rather than documentation or backlog.

Offshore Outbound call centers provide services like Telemarketing, Market Intelligence, Database Selling, Direct Mail Follow-up, Lead Generation/ Qualification /Management, Product Promotion, Appointment Scheduling, Up Sell/Cross Sell Campaigns and Customers Surveys. You can also choose to hire web based and non voice outbound services.

Their state-of-the-art technology, research procedures, operational efficiencies, multi-channel approach and capacity to handle high volumes of work enable their clients to save on labor, infrastructure and operational costs.

Out of many countries which have been famous outsourcing hubs, India is the most favorite offshore call center services spot. The credit goes to being the most powerful IT hub and to the largest English speaking population after America.  The generation is tech savvy and proficient in communication skills as well. The Indian governmental policies are swift and lenient for call center set up. The ministry of Information Technology has established a new wing to deal with and expedite the legal documentation of call centers which has helped to boom the BPO industry. The modulation has also been made easy by the decision makers by providing facilities such as 100 percent foreign ownership, formation of Software Technology Parks, ready IT infrastructure and other just plug in installations. The ideal 12 hours gap between western and Asian countries has also leveraged Indian offshore industry. The time gap helps Indian outbound call centers adhere to 24 / 7 schedule with more flexibility.

Call centers of India have been able to emerge as global offshore outsourcing hub by providing truly market driven solutions and services to international and national clients. With call centers, India you can be assure of consistent and excellent quality work with lesser turnaround time and cost.  From large fortune to Digital 500 organizations are outsourcing and taking help of call centers services.

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Short video outlining the benefits of virtualized work and cloud computing for customer service. On average companies save 000 per year, 3000kg of CO2 emmission and 160 hours of lost commute time per employee that works remotely (at home). To ensure success the technology must support the organization with all the tools and reporting to ensure customer service levels are maintained. It is here now, hence there is a better way.
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Outrigger Hotels experience using the Echopass Sofware as a Service Contact Center. Cut costs, improved customer service, helped agents do their jobs.

Predictive Dialers

The Efficiency of Call Center Software

Call center software is like a productive support for BPO industry. It is an essential part of every call center which wants proficiency and productiveness. Nowadays, people are frequently looking for some kind of reliable solution for their business that can take them to a high level of success. However, it can be possible if they employ some kind systematic procedure. And it is here that call center software plays a important role.

This systematic software generally comes in different forms and varieties. Although, all forms of this software performs with their standardized quality but their features are almost different. The most unique feature of call center software is concerned with its implementation or execution from any location. For example, you can persuade your BPO agents to work from home, this will save your lot of money and will provide you quality work. Moreover, it can easily scrutinize work if you want to keep a close watch on your agents performance. This whole process will increase your business in terms of both money and clients.

Following are some kind of call center software which utilized in BPO industry:

• Predictive dialer

• IVR ( Interactive Voice Response )

• CTI ( Computer Telephony Integration )

• Voice mail & PBX

• Auto dialer

This software can be operates in many other industries also, where customer is considered as a top priority. Apart from this, it can also handle call tracking process to data analysis and can maintain both inbound and outbound calling processes.

Call center software can systematize voice messaging for straight marketing procedures, leaving computerized messages on voice mail and answering machines. When a call is transferred to an agent it can save a lot of time and ultimately enhance the productivity.

Find the best deals of call center software from http://www.yoursautodialer.com

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Get competitive through Inbound Call Center

Inbound call center are the primary solution providers for reducing cost due to non-core functions. Proper inbound call centers have experience to work with numerous diverse customers. This makes them find better solutions for the same activity so that the cost of activity is reduced, substantially. Inbound call center is one of the necessities, now days. Off-shore clients have started recognizing their worth. They have started outsourcing non-core functions like inbound activities from Call Center India.

Inbound call center is equipped with dedicated team of officers, trainers, client servicing unit and executives. Customer satisfaction is one of the most important inbound activities. Most companies consider it as a futile exercise. They have to consider this exercise to keep their customer’s happy and satisfied. Inbound activities maximize customer satisfaction by providing 24×7 phone answering services. Inbound call center services include order-taking, customer-services, help-desk support, and inbound appointment scheduling, customer-query-resolving and similar other activities related to client and their customers.

Each and every inbound service is customized to meet customer requirements. These services go a long way in building customer-base, increase revenue and ensure customer retention and loyalty. An effective inbound call center always thrives to provide better customer satisfaction. It is through the cost-cutting technology and cutting edge over their competitors, world-over that inbound call center India are gaining high importance amongst International clients. When a customer wants unbeatable knowledge, flexibility and expertise in business, then they outsource their non-core but essential activities through inbound call center.

This enables them to compete in terms of cost, effort and time. Inbound contact centers provide customized solutions to your business needs. Therefore, they are always the best in International market. The cost of activities is quite low due to low-cost manpower and higher manpower efficiency, round the clock. Customer satisfaction is equally necessary for effective customer-retention. Retaining customers is less costly as compared to building new customer-base. Moreover, present customers are already well-equipped with product or service details. They can compare the advantages and disadvantages and reach to an unbiased solution.

Inbound call center India are aimed at customer retention and maintaining customer loyalty to increase profits and diminish cost.

For more details on Inbound Process visit on www.vishnusolutions.com