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Archive for January, 2011

Funny Marathi Conversation

SMS plan
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Pellina Kottalo call center scene

Talk like this in call center
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Companies That Hire Work At Home Agents

www.thegadgitech.com Real jobs and paychecks for work at home agents! Here’s the real companies that hire people to work at home online. Virtual call center work at home, virtual assistants, transcribers, web designers, and more. Apply right to the companies website links and get the perfect online job for you.
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Veteran Vocational Technical Institute or VVTI.org provides virtual call center and help desk job training for combat wounded and disabled veterans.

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Camera cafè – call center

Camera cafè – call center
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Complete range of contact centre outsourcing services from Helios Outsourcing.
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IVR Technologies Completes Interoperability Testing Between the CounterPath Line of Award-Winning Desktop, Enterprise and Mobile VoIP Softphones

IVR Technologies Completes Interoperability Testing Between the CounterPath Line of Award-Winning Desktop, Enterprise and Mobile VoIP Softphones











Los Angeles, CA — November 15, 2010

IVR Technologies, Inc., a leading software developer of IP-based enhanced services, SIP trunking and real-time billing solutions, is working with CounterPath Corporation, an award-winning provider of innovative desktop and mobile VoIP software products and solutions, to offer service providers an end-to-end solution that drives revenue and subscribers to their networks while reducing operating costs and increasing customer loyalty.

Service providers can now extend their network’s footprint and attract new subscribers through Talking SIP’s flexible, empowering and intuitive applications while utilizing CounterPath’s high-quality desktop and mobile VoIP softphones to allow subscribers to place and receive calls wherever they are. With this pre-validated solution, service providers can quickly and easily deploy IVR Technologies’ Talking SIP’s in-demand enhanced services platform along with CounterPath’s solid, innovative and high-quality softphones with confidence and a time-to-market advantage.

IVR Technologies’ advanced software platform combines five traditionally separate network elements — application, media, real-time billing, location/registration and Class 5 services — into a single, tightly integrated server for SIP-based voice-over-IP networks. Talking SIP is designed to drive revenue to the network by providing intelligent and in-demand applications like SIP trunking, calling card, one-number locator, Class 4/5 switching, voice messaging, hosted PBX, hosted call center and callback that attract users and reduce turnover through innovative features, creative billing options, customizability and end-user empowerment.

CounterPath’s product suite includes SIP-based softphones, server applications and Fixed Mobile Convergence (FMC) solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEM) to cost-effectively integrate voice, video, presence and Instant Messaging (IM) applications into their VoIP offerings and extend functionality across both fixed and mobile networks.

“The interoperability between our softphone products and IVR Technologies’ Talking SIP solution creates an innovative offering designed to provide service providers that are looking to implement a complete end-to-end VoIP solution with enhanced scalability and flexibility,” said Robert Brown, Vice President of Marketing for CounterPath Corporation.

“For next-generation service providers to be successful in today’s highly competitive marketplace it is imperative that they offer a robust set of in-demand applications across the full spectrum of access mediums which include land-lines, mobile, the desktop as well as the web. CounterPath’s softphones provide a high-quality and robust conduit to the service provider’s network that helps capture the bulk of these mediums. As a result we are pleased to be partnering with a best-of-breed company like CounterPath for unified access to the complete suite of Talking SIP enhanced service applications,” said Barry Sher, vice president of Business Development, IVR Technologies, Inc.

About IVR Technologies

IVR Technologies is an advanced software development company emerging as a leader in the SIP space for innovative, real-time SIP trunking, billing and enhanced services solutions. For more information, please contact: IVR Technologies, 555 West Fifth Street, 30th Floor, Los Angeles, CA 90013; +1 866.856.0301 or visit http://www.ivr.com. Email: pr(at)ivr(dot)com.

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Vocus©Copyright 1997-2010, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







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Telephone Nursing in a Virtual World: Lessons Learned in the Development and Implementation of a …

View this Lecture for FREE by signing up at www.prolibraries.com Viewany number of our other 28000 sessions from over 280 conferences by going to www.prolibraries.com Speaker(s) Cynthia Patterson, RNC Telephone Nursing in a Virtual World: Lessons Learned in the Development and Implementation of a Virtual Call Center Program/Challenges of the Multi-generational Workforce – American Academy of Ambulatory Care Nursing AAACN 31st Annual Conference 2006 Leading in a Culture of Change The contact hours for this conference have expired. b512f560f8b163ab410939ce7a49367e
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Meet your new receptionist! Welcome to Constant Link, the professional alternative to telephone answering services, call centers, and expensive traditional receptionists. At a fraction of the cost, our receptionists will professionally answer and screen your business lines 24 hours a day, 7 days a week. They will seamlessly connect just the calls you want to your office, home, cell phone – or any other contact point around the world. Constant Link truly is your “everywhere” business receptionist.
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IVR Technologies Partners with Bulletin.net for Integrated SMS Text Messaging Capabilities

IVR Technologies Partners with Bulletin.net for Integrated SMS Text Messaging Capabilities











Los Angeles, CA — November 2, 2010

IVR Technologies, Inc., a leading software developer of IP-based enhanced services, SIP trunking and real-time billing solutions, and Bulletin.net, a leading world renowned developer and supplier of products and services in the rapidly growing global market for messaging (SMS Text, IM, MMS and email) between computer or web applications and mobile phones or devices, have partnered to provide VoIP network operators with an integrated solution designed to drive revenue and subscriber loyalty while reducing operating costs.

VoIP network operators can now provide leading enhanced services that can be controlled via text messaging from any SMS enabled mobile phone or desktop computer. Supported operations in this initial integration include international callback, account balance updates, Class 5 feature management and voucher credit top-up. By providing subscribers with multiple modalities to manage their accounts, especially ones that can be performed from the palm of their hands, serves to empower the customer base and build subscriber loyalty while driving down administrative overhead and customer service burden for the next-generation service provider.

IVR Technologies’ advanced software platform combines five traditionally separate network elements — application, media, real-time billing, location/registration and Class 5 services — into a single, tightly integrated server for SIP-based voice-over-IP networks. Talking SIP is designed to drive revenue to the network by providing intelligent and in-demand applications like SIP trunking, calling card, one-number locator, Class 4/5 switching, voice messaging, hosted PBX, hosted call center and callback that attract users and reduce turnover through innovative features, creative billing options, customizability and end-user empowerment.

Bulletin.net provides a global SMS Gateway which enables mobile messages to be delivered from anywhere to anywhere around the world. This connectivity to the mobile wireless network, which is operated through a series of business partnerships, provides their clients with a complete end-to-end mobile messaging service and worldwide coverage.

“Web-to-Mobile SMS text messaging is growing rapidly as an integral and critical part of any communication system,” said Bruce Herbert, President and COO of Bulletin.net Inc. “We are therefore delighted to be partnering with IVR to combine the superior performance of our SMS solutions with IVR’s powerful suite of voice services.”

“We are very excited to be partnering with Bulletin.net to allow our customers to leverage Bulletin.net’s hosted infrastructure to gain the international coverage, reach and resiliency they need to grow their subscriber base. This partnership allows service providers to integrate the next-generation services of Talking SIP with the non-smartphone market in a configuration that offers time-to-market advantage, zero CAPEX and nominal OPEX,” said Randall Walrond, VP of product development at IVR Technologies, Inc.

About IVR Technologies

IVR Technologies is an advanced software development company emerging as a leader in the SIP space for innovative, real-time SIP trunking, billing and enhanced services solutions. For more information, please contact: IVR Technologies, 555 West Fifth Street, 30th Floor, Los Angeles, CA 90013; +1 866.856.0301 or visit http://www.ivr.com. Email: pr(at)ivr(dot)com.

About Bulletin.net

Bulletin.net Inc is a world-renowned developer and supplier of web-to-mobile messaging software and services, including SMS Text Messaging, Email , IM and MMS. Services include a powerful and robust SMS Gateway and API to easily connect any web and software application to the global SMS network. Ready-to-use interfaces are available to enable clients to integrate SMS Text Messaging with their platforms and to improve operations of their own business. For more information, please contact: Randy Swisher at Bulletin.net Inc, 4445 Eastgate Mall, Suite 200, San Diego, CA 92121; +1 858 430 0351 or visit http://www.bulletin.net Email: sales(at)bulletin(dot)net

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Vocus©Copyright 1997-2010, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







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IVR Technologies’ Qualification of 360networks for VoIP Compatibility Provides Carriers with Single Source VoIP, Enhanced Services, and Billing Apps

Los Angeles, CA — August 20, 2010

IVR Technologies, Inc., a leading software developer of IP-based enhanced services, SIP trunking and real-time billing solutions, and 360networks have completed interoperability testing, enabling service providers to benefit from an end-to-end solution to drive revenue and subscribers to their networks while reducing operating costs and customer churn.

360networks is a full service wholesale provider of Private Line Transport, VoIP, IP, and Local Access (T1/DS3) services, leveraging its wholly owned fiber optic backbone, which is one of the nation’s largest and most advanced. Voice, data, service and content providers look to 360networks to support their pursuit of next generation strategies, migration from legacy networks, growth into new markets and services, and increased network diversity.

Service providers can now extend their network’s footprint and attract new subscribers through Talking SIP’s flexible, empowering and intuitive applications while utilizing 360networks’ 18,000 route mile fiber optic network to originate and terminate traffic to new regions. With this pre-validated solution service providers avoid heavy capital outlays for gateways, softswitches, and associated administrative overhead. Providers can now quickly and easily deploy IVR Technologies’ Talking SIP’s in-demand enhanced services platform while leveraging 360networks’ deep coverage footprint.

“Demand for SIP Trunking continues to grow,” said Steve Cardwell, vice president of sales for 360networks. “With interoperability in place between the two companies, service providers can now employ SIP Trunking and expand the markets they serve quickly and cost effectively.”

IVR Technologies’ advanced software platform combines five traditionally separate network elements — application, media, real-time billing, location/registration and Class 5 services — into a single, tightly integrated server for SIP-based voice-over-IP networks. Talking SIP is designed to drive revenue to the network by providing intelligent and in-demand applications like SIP trunking, calling card, one-number locator, Class 4/5 switching, voice messaging, hosted PBX, hosted call center and callback that attract users and reduce turnover through innovative features, creative billing options, customizability and end-user empowerment.

“With 360networks, our customers can extend their footprint by cost-effectively originating and terminating traffic on a robust, high quality next-generation network,” said Randall Walrond, vice president of Product Management, IVR Technologies, Inc. “360networks is a great complement to Talking SIP’s services.”

About IVR Technologies

IVR Technologies is an advanced software development company emerging as a leader in the SIP space for innovative, real-time SIP trunking, billing and enhanced services solutions. For more information, please contact: IVR Technologies, 555 West Fifth Street, 30th Floor, Los Angeles, CA 90013; +1 866.856.0301 or visit www.ivr.com. Email: pr(at)ivr(dot)com.

About 360networks

360networks is a full service wholesale provider of VoIP, Private Line Transport, IP, and Local Access (T1/DS3) services, on its wholly-owned fiber optic backbone. Its facilities-based network provides deep coverage, spanning over 17,200 miles to tier 1 to 4 western U.S. markets (Arizona, California, Colorado, Idaho, Illinois, Iowa, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas, Utah, Washington, and Wyoming). Financially stable and a CLEC in 36 states, 360networks enables the nation’s voice, data and web-based application and service providers to quickly pursue next generation strategies, migrate from legacy networks, grow into new markets and services, and increase network diversity. www.360networks.com

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ABS CBN – TV Patrol Report on HIV Cases on Call Center Agents

ABS-CBN TV Patrol Report on HIV Cases on Call Center Agents
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Zëë§hü.TV

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TouchStar Announces Revolutionary Data Exchange Solution for Call Centers

TouchStar Announces Revolutionary Data Exchange Solution for Call Centers











Denver, Colorado — November 2, 2007

TouchStar, the fastest growing developer of world class call center technology, and DataRose, a leading provider of data exchange solutions, announce the first integrated data exchange solution for call centers. Call centers can now easily exchange and manage real time data with their business partners.

Call centers must have real time secure data updates from their business partners to be able to effectively conduct communications. The new TouchStar and DataRose solution eliminates custom development costs, time delays, and human errors while improving data security and the ability to make real time decisions.

Without development costs and time delays, this new solution provides automatic and secure data transfer, data translation, verification of transfer, verification of receipt, and real time account updates. Automated data transfer is critical because it eliminates errors and delays in manually inputting data. Data tracking is of great benefit because it eliminates questioning if data were sent and received. Managing by exception is also included to enable focus on high priority activities.

Call centers such as Collections firms, Fundraisers, and Telemarketers must provide their clients with performance reports and account updates. This new solution provides the ability to analyze and report on status, activity, and results with a secure web based application.

The Collections industry will particularly benefit from this new solution because debt forwarders and debt collectors frequently experience the data transfer problem. Collections firms are now able to accelerate and increase collections, improve workflow efficiency, and reduce operating costs. Creating, implementing, and managing interfaces and dealing with data incompatibility costs and time delays are no longer a problem.

Jonathan Cleary, DataRose CEO, stated: “The transfer of real time data is one of the most difficult problems for businesses. We are changing the collections and call center industries for the better by reducing time delays, development costs, and human errors. We are also providing our partners with real time information to make better business decisions.”

Kyle Fox, President of the Collections and Financial Services Division of TouchStar, commented: “TouchStar will continue to produce solutions that greatly improve our customer’s businesses. When we look outside of our own areas of expertise, we first look for a strong commitment to customer service. TouchStar chose to partner with DataRose because they also believe in the TouchStar core value of honoring our client’s trust in choosing us.”

About TouchStar

TouchStar is the fastest growing call center technology provider. TouchStar offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, ACD & IVR, voice, data & long distance services, and an IP PBX Phone System. TouchStar has been named as one of the “Fastest Growing Large Private Companies in Colorado” for five years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in New York, Davenport, Phoenix, Mumbai, Manila, and Manchester. For more information, go to http://www.touchstar.com or send an email to pr@touchstar.com.

About DataRose

DataRose was founded in 2006 after three years of development. DataRose’s breakthrough technology optimizes data and file exchange securely, continuously, and automatically with no human handling. The seamless interoperability increases a call center’s performance ability while reducing operating expenses with zero up-front capital costs or develoment efforts. DataRose is headquartered in Bailey, Colorado . For more information, go to http://www.datarose.com, or send an email to info@datarose.com.

Contact:

Christina Whitfield

TouchStar

3025 South Parker Road, Suite 925

Aurora, Colorado 80014

303.338.0678

pr @ touchstar.com

http://www.touchstar.com

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Vocus©Copyright 1997-2010, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







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