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San Francisco, CA — October 29, 2011

Beverley Group Real Estate Services, a San Leandro real estate company aims to provide top tier service and attention to their high profile clientele. The group is run by CEO and broker Sunny Thiara and under his leadership, the organization provides elite real estate services in the East Bay, primarily in San Leandro, Danville, Dublin, Pleasanton, Alamo and Castro Valley.

Sunny Thiara, or ?Sunshine,? the moniker many use for him, is celebrating over 15 years of experience in real estate and is known as an expert in business and a very experienced and credible Realtor. He is so good at what he does that he is being contacted by high-profile people, such as players on the Oakland Raiders, celebrities, heads of large corporations, doctors and other elite clients.

People seek out Sunny Thiara because he has worked in all aspects of the Danville real estate field for more than 15 years. He started in 1995 at California State Senate in San Diego when he was studying law. At age 24, he played a pivotal role in helping Qualcomm acquire naming rights to the stadium where the San Diego Chargers play. He worked closely with lobbyists, insurance companies, banks, and other interest groups before moving back to the Bay Area in 1997. He then worked in land acquisition, assisting in the purchase of Crescent Shopping Center in Pleasant Hill. Soon after the project was complete, his career took off with the handling of residential and commercial mortgages and real estate.

?I developed relationships with banks, learning about their needs and consumer needs, said Sunny Thiara. ?This led to my success in dealing with individuals and short sales.?

For more information on the Dublin real estate company, The Beverley Group and their services, give them a call at (925) 478-3456 or visit them on the web at http://www.beverleygrp.com. They are located at 1201 4th Street San Francisco CA 94158.

About the Beverley Group

The Beverley Group provides boutique Pleasanton real estate representation to businesses and individuals in the East Bay. They provide consultation to their clients on a variety of real estate matters, from short sales, bulk home sales, luxury real estate properties, and more. The Beverley Group serves the areas of San Leandro, Danville, Dublin, Pleasanton, Alamo and Tiburon/Sausalito.

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Wilmington, NC — October 30, 2011

TJ Carter, a 15-year-old Life-Scout from BSA Troop-19 in Wilmington, NC, donated a life-size bronze to Thalian Hall in front of a sold-out crowd at the Mike Cross concert on Friday, October 21st.

For his Eagle Project, TJ decided to gift a life-size bronze sculpture called ?Comedy & Tragedy? by Colorado artist Bets H. Lundeen, to the theater. ?I wanted to do something special for this incredible concert hall,? said TJ. ?Thalian Hall is celebrating its 153rd anniversary this month, and when I found this bronze sculpture I knew I?d discovered a piece of art that really captured the spirit of this historic theater,? Carter said.

To fund the purchase of the bronze, TJ approached legendary North Carolina singer/songwriter Mike Cross, and asked if he would like to be part of his Eagle Project. Cross, who recorded his live album, ?Live & Kickin,?? at Thalian Hall in 1981, enthusiastically agreed, and the concert date was set.

With only five weeks to put together the production, TJ utilized the support and coordinated the efforts of his entire Boy Scout troop. The scouts were involved in many aspects of the project, including poster distribution, staffing a booth to sell concert tickets at a major outdoor street festival, and helping set-up and usher at the concert. The troop also opened the show with a Presentation of the Colors, followed by the Pledge of Allegiance.

At the end of the concert, TJ presented the bronze to Tony Rivenbark, Executive Director of the hall, and was met with an overwhelming response from the enthusiastic audience. ?This was a great night for Thalian Hall and Wilmington, thanks to Mike Cross and the efforts of TJ Carter and Boy Scout Troop-19,? Rivenbark said. ?This sculpture is a wonderful addition to the Thalian Hall Art and Archives Collection and will be enjoyed by all those who visit Thalian Hall for many generations to come.?

Thalian Hall, built in 1858, is listed on the National Register for Historic Places, and is the only surviving theater designed by John Montague Trimble, one of America?s foremost 19th-century theater architects. It is also the home of the oldest continually operating theater company in the country. ?

?It was wonderful to re-establish the connection between Troop-19 and Thalian Hall. In 1950, our troop dedicated Lady Liberty, an 8-foot tall copper replica of the Statue of Liberty, that still stands in front of Thalian Hall today,? TJ said. This was one of two hundred miniature statues dedicated around the country as a symbol of freedom, opportunity, and the strength and vitality of the Boy Scouts.

The entire event was a huge success according to Mike Cross. “Producing, staging and promoting a concert presents enormous challenges even for seasoned promoters but TJ Carter handled everything like a pro,” Cross said. “I was really impressed with his organizational skills, his attention to detail and his commitment to follow up and follow through with all the things he had to do to make this event such a roaring success.?Hats off to a remarkable young man for a job well done.”

An Eagle Project is required of any Boy Scout who wants to attain the rank of Eagle Scout, the highest rank in Boy Scouting. It must be an extensive service project that the Scout plans, organizes, and manages for the benefit of a non-profit organization, religious group, or the community.

Media Contact:

TJ Carter

EXPOGO Displays & Graphics, Inc.

Office: 910-452-3976, Cell: 910-547-1990

Email: tom(at)expostar(dot)com

Download Hi-Res Images: http://www.expogo.com/mikecross/images.html

Thalian Hall website: http://www.ThalianHall.org

Mike Cross e-Press Kit: http://www.bladeagency.com/artist.asp?a_no=11

Mike Cross website: http://www.MikeCross.com


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A webinar from inContact on social networking and the contact center.
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Gurgaon — November 07, 2011

iYogi, the on-demand direct to consumer remote tech support company has been apprasied on SEI CMMI Maturity level 2 through the Software Engineering Institute or SEI-recognized SCAMPI assessment process.This is one of the few instances of the software department of a company whose core business is not software services making this quality benchmark.

The CMMI Process Model Framework, called CMMI for Development, Version 1.2, is an international standard and benchmark set up by the US-based SEI for establishing the standards for software engineering quality. Capability Maturity Model Integration (CMMI) is a process improvement program that consists of best practices that address development and maintenance activities that cover the product/service lifecycle from conception through delivery and maintenance.

iYogi?s proprietary platform iMantra is a comprehensive tech support platform that covers support on hundreds of devices and software applications under one umbrella. iMantra enables shared service model and automating several tech support processes to decrease resolution time and increasing customer satisfaction iYogi offers its support as a subscription services that is competitively priced for the end-consumer.

?We are excited about being appraisedat SEI CMMI Level 2,? said Inder Mohan Singh, Vice President, Technology at iYogi. ?We are continually striving to better define and streamline our IT processes. Since our inception, we have been investing in our processes and technology. This certification is another milestone as we continue to grow as a world-class company strivingto become the global tech support provider of choice. We are now working towards a Level 3 appraisal.?

KPMG, an authorized SEI Transition Partner, was retained by iYogi and appraised iYogi on the basis of best-practices for software quality and reliability, project management, measurement systems, and risk mitigation strategies as laid out in the SEI CMMI Process Model Framework.

iYogi joined got appraised on the CMMI L2 in September 2011.The CMMI Model implementation is a rigorous process requiring high degree of corporate commitment. To earn the rating, companies must have established well-defined, repeatable and effective standards for project management, hardware and software engineering systems integration and quality assurance, while maintaining a focus on continual process improvement.

(Note: Capability Maturity Model and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.)

ABOUT IYOGI

iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi?s unique model, including proprietary iMantra technology and highly qualified technicians, is designed to eliminate computer-related stress and keep digitally dependent consumers and small businesses protected and productive. iYogi — with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services ? offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services. Major resellers and technology companies are turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: http://www.iyogi.com.

Media Contact:

Indira Das

indira.das(at)iyogi(dot)com

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Leesburg, VA — April 19, 2011

TelStar Hosted Services, Inc., a leading Hosted Contact Center service provider, is pleased to announce several updates to its corporate website at telstarhosted.com.

The TelStar Hosted site now offers an increasingly interactive experience. Visitors can download whitepapers and read case studies directly on the site. We have added additional information about our services, and glossary and FAQs pages. In addition, TelStar Hosted has added a corporate video viewable on the homepage, optimized through a streaming web server, providing fast loading times. Visitors interested in learning more about TelStar Hosted Services, Inc., seeing a product demonstration, or receiving a price quote can fill out a contact form at http://www.telstarhosted.com, or call 1.877.483.5782 to be connected to a sales representative.

?At TelStar Hosted Services, we are constantly striving to deliver the highest quality client service in hosted call center solutions,? said James P. Dunn, CEO. ?To this end, we are continuously evaluating new ways to further engage our clients and to provide prospective clients easier access to the latest information regarding our hosted contact center solutions. We commit to continually adding content to our site.?

Visit telstarhosted.com to view the new updates.

About TelStar Hosted

TelStar Hosted Services Inc., ?Your Call Center in the Cloud,? is a leading communications-as-a-service technology provider offering blended call center services, predictive dialer capabilities, and automated voice messaging via the cloud. We allow clients to trade capital expenditures for operating expenses, and stay focused on their core business. Our feature rich, industry proven call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center, our affordable, scalable, flexible, stable and reliable IT Services are delivered by our service-oriented, highly professional team.

Media Contact: For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.766.1965 x230 or visit http://www.telstarhosted.com.

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www.pushbuttondialer.com Dennis Bayne settles the issue on what states can or can’t be called with Push Button Dialer.
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Alejandro Bourg, Vicepresidente de Ventas para América Latina y el Caribe de Aspect presentó junto con su aliado a nivel mundial, Microsoft, una nueva solución que facilita la atención al cliente que llama a un centro de contacto. Este lanzamiento es parte de un roadshow mundial que trae ahora a México a expertos internacionales de ambas empresas.
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(PRWEB) November 04, 2011

TelStar Hosted Services, Inc., ?Your Call Center in the Cloud!? and the only multi-vendor provider of hosted call center services, worked with TMC on an article discussing how to leverage surveys for qualified sales lead generation, and TelStar Hosted CEO James P. Dunn will present a free webinar on Appraising Call Center Performance and Leveraging the Cloud, on Tuesday November 8, 2011 at 2:00 PM EST/ 11:00 AM PST. Register for the webinar on TMCnet.com or on TelStarHosted.com.

The article reviews five steps to a successful survey campaign, namely: Pick a target audience and overall objectives, develop survey questions to meet the target audience and objectives, deploy the survey to a prequalified audience, gather results, qualify, score and reach out to sales leads. Afterwards, you can use the measurement data to refine the survey and lead generation criteria. The Whitepaper is available at TMCnet.com or on TelStarHosted.com.

Meghan Harris, SVP and CMO and manager of the lead generation survey process, notes that ?it is important to have a targeted leads database like the one TMCnet offers for call center services, and a survey that will appeal to your audience and also deliver highly qualified leads. Once the survey has generated qualified warm sales leads, you need to assign these immediately, qualify them and either carry them through the sales process or identify where the lead is in the buying process and flag them for future follow up if necessary.? For future endeavors, Harris states they will ?narrow the questions in the survey to more accurately uncover companies with high purchase intent.?

In addition, TelStar Hosted worked with TMC?s Customer Interaction Solutions magazine and Vocalcom to present James P. Dunn, CEO, TelStar Hosted Services, Inc., conducting a free webinar on Appraising Call Center Performance and Leveraging the Cloud, on Tuesday November 8, 2011 at 2:00 PM EST/ 11:00 AM PST. James will provide call center managers with a methodology for conducting objective, pragmatic analyses of the operating and financial state of call center services, and an overview of how cloud-based call center services can help call center managers to improve the efficiency and effectiveness. Visit http://www.TelStarHosted.com for a synopsis and to register. Slides will also be available on the site after the presentation.

About TelStar Hosted Services, Inc.

TelStar Hosted Services Inc., ?Your Call Center in the Cloud,? is a leading hosted call center technology provider offering blended call center services, predictive dialer capabilities, and automated voice messaging. TelStar Hosted helps top companies to gain prominence by meeting their goals to acquire, service and retain customers. Our feature rich, industry proven call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center (updating to SSAE 16), our IT Services are delivered by our service-oriented, highly professional team. By offering Communication-as-a-Service (?CaaS?) via the cloud that is affordable, scalable, flexible, stable and reliable, TelStar Hosted saves clients? money and allows clients to focus on their core business.

For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.252.3013 or visit http://www.TelStarHosted.com.

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Iowa City, IA — January 3, 2006

TMONE , an Iowa direct marketing firm, today announced its occupancy of a 300 seat facility formerly utilized by telecommunications goliath MCI. The marketing company specializes in acquiring new subscribers for VoIP (voice over internet protocol) an emerging voice and data communications technology (a.k.a. digital phone service) that enables users to transmit voice and data over broadband internet connections substantially reducing the cost of phone service and achieving added functionality not available through POTS (plain old telephone service). The facility marks another expansion for TMONE whose growth will continue to support the VoIP industries press to acquire new subscribers over the next five years. Employing multiple channels to acquire new subscribers, TMONE?s direct response focused marketing solution is comprised of contact center services, direct mail, internet marketing and above the line advertising media. The 27,000 square foot state of art facility is designed to acquire up to 50,000 telecom and information service subscribers a month at full capacity and support millions of customers. The layout of the facility can be viewed at http://www.TMone.com/iowa-city.

VoIP (voice over internet protocol) subscriber counts have grown rapidly over the last year (approximately 4 million subscribers at the end of 2005) and according to the comparative estimates of industry observers the aggressive rate of growth is expected to continue over the next five years culminating at over 54 million subscribers lines by the end of 2010. Leading the way to mass adoption in the consumer market are companies like 8×8 (Packet8), SunRocket, and Vonage that developed VoIP solutions early on and have been aggressively marketing in 2005. Entering into the fray are some noteworthy arrivals whose size and resources validate the hype surrounding the new technology. Bellsouth (powered by Packet8), Verizon — MCI, SBC — AT&T and Qwest Communications all major ILEC?s (independent local exchange carriers) have announced the launch of VoIP solutions. MSO?s (multiple service operators) Time Warner, Cablevision, Cox, Videotron, Charter, Comcast, and Mediacom are also bundling VoIP phone service with other service offerings. Other 2005 VoIP announcements are internet moguls Google (Google Talk), Microsoft, EBay (Skype), AOL (TotalTalk), and Yahoo! This commitment to a strong VoIP play by the ESP?s (enhanced service providers), ILEC?s, MSO?s, ISP?s (internet service providers), and dot-coms is writing on the wall for TMONE who has been preparing to support VoIP marketing efforts since the companies launch.

TMONE was founded in 2002 by Anthony Marlowe, President and John Burchert, COO after a successful tenure operating contact center services for Fortune 500 telecom provider MCI. The company has been actively marketing on behalf of telecom providers & information service providers since inception and has been at the forefront of VoIP customer acquisition in 2005. Driving the marketing company to new heights is a talented management team that boasts over 100 years of combined experience direct marketing telecommunications. The management lineup and company history created a natural niche for TMONE and has piloted it to support the budding VoIP market. Key to TMONE?s integrated marketing solution is their expertise in contact center services which enabled the company to field a unique multi-channel approach designed specifically for VoIP. The innovative solution is responsible for successfully acquiring a significant number of new VoIP subscribers for some of the industries most prominent service providers. Among the clientele that will benefit from the expansion is leading Santa Clara, CA based VoIP and videophone communications provider 8×8, Inc NASDAQ: EGHT who contracted TMONE in August of 2005 to provide direct response marketing and contact center services for their suite of Packet8 business and residential internet phone and video phone service offerings.

?The new facility is indicative of the fact that VoIP has transitioned to mass market adoption. IPTV, Wi-Fi and other related technology will follow suit quickly. This sets the stage for true consumer and small business choice in voice and video communications.? said Anthony Marlowe, President.

TMONE?s project management division supports a wide range of ancillary marketing channels used to acquire subscribers for its clientele, and will also be located out of the new facility. TMONE capitalizes on its direct marketing and teleservices expertise with service offerings that add value to its basic acquisition package and allows clients to customize their integrated marketing with wholesale advertising passed though by TMONE. The additional services and marketing media are managed by TMONE and implemented with existing database marketing and contact center services in mind. Offerings include dedicated inbound tele-sales, customer winback, customer retention, welcome calls/up-sell, web collaboration and project management of supplementary direct marketing channels and above the line advertising media such as the internet, radio and television.

?We are happy to locate ourselves in Iowa City and the old MCI facility is a perfect fit,? said John Burchert, COO. ?TMONE will be immediately adding over 200 jobs to the Iowa City – Cedar Rapids technology corridor many of which will require the same skill sets as the positions eliminated by MCI. We will continually grow until we level off close to 1000 employees.?

Pulling from the telecom talent pool left by MCI and the University of Iowa is part of TMONE?s strategy. ?Iowa City is a great town and a great place for our business. We hope to reciprocate positive things to the community. It is easy to understand why FORBES (http://www.forbes.com/lists/2005) ranks Iowa City in its Top 10 best places,? said Corey Poulsen.

About TMONE

Located in eastern Iowa, TMONE (http://www.TMone.com) has multiple locations that serve as the hub for the companies marketing list (http://www.discount-lists.com), call center services, and project management divisions. TMONE is a leading provider of inbound and outbound call center services and direct response marketing. Specializing in new customer acquisition, the call center consults and provides services to MSO?s, ESP?s, Cable Co’s, ILEC’s, RBOC’s, UNEP CLEC’s, ISP’s Satellite and VoIP providers in search of new customer acquisition, and lead generation services. The companies’ project management division is unique in its ability to execute and coordinate mass marketing efforts utilizing database marketing, inbound and outbound tele-sales, internet marketing, direct mail and above the line media.

For additional company information, visit TMONE?s web site at http://www.TMone.com.

SOURCE: TMONE

CONTACT: Ethan Z. Davis

Phone: 1-877-868-2586

Web site: http://www.TMone.com


Attached Media: http://www.TMone.com/iowa-city

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