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Archive for December, 2011

System Logs

This shows how system logs are to be maintained

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Certified Payment Processing Unveils Website for ?ISIS Direct,? Newest Sales Division

Dallas, Texas (Vocus/PRWEB) November 16, 2010

In October, Certified Payment Processing (CPP) rolled out its new sales division, ISIS Direct (Isis). As part of the roll out, a new website has been created and launched: http://www.Isis-360.com.

Isis is a full-service provider of specialized merchant services and also leases point-of-sale terminals that quickly process all forms of payments: debit and credit card transactions, gift cards, checks and contactless cards. Isis products and services are designed to help businesses increase revenue, control costs, improve efficiency, enhance payment processing security and provide their customers with the most popular payment methods.

Isis will use CPP?s operational infrastructure, including the predictive dialer/call center, payroll, training, marketing/communications, website design/development, application processing and human resources. And while Isis will focus almost exclusively on ?self-generated? sales calls, consultants will also be given pre-set sales appointments from the CPP call center.

In addition to highlighting the many products and services offered by Isis, the new website will focus on recruiting Account Consultants throughout the country, as well as training and development for the sales teams. In the future, an extensive recruiting portal will be added to the site, showing the many reasons that working for Isis is different than other industry sales positions. Isis is looking to hire an additional 350 account consultants and 50 field managers in the next year. Isis account consultants are offered uncapped compensation potential, flexible hours, a generous bonus package and comprehensive benefits.

Account consultants will have the ability to recruit their own field sales team members to work directly with them to acquire new merchant accounts. When one of these account consultants is ready, they can also begin to recruit and train their own sales people. As Isis account consultants build their teams, the potential for income increases.

?This sales model is unique in our industry,? says Tony Norrie, General Manager for Certified Payment Processing. ?Isis is not the traditional ISO/agent model which is so familiar to most in our industry. With the ability to personally recruit and build a team, the Isis sales channel incorporates a hierarchical, down-line structure. We believe this personalized approach will build a strong relationship bond and greatly impact retention of team members.?

Those interested in learning more about working with ISIS Direct are encouraged to call 800-581-7303 or e-mail Isis recruiting at careers@isis-360.com.

CPP now has three direct sales entities?TransTech Merchant Group, Summit Merchant Solutions and ISIS Direct, the newest venture. Together, they employ nearly 500 sales associates all across the country, supported by 300+ office employees at two facilities in Dallas.

About Isis Direct/Certified Payment Processing

Isis Direct is the newest sales entity for Certified Payment Processing (CPP), a full-service provider of electronic payment equipment for processing purchases made by debit and credit cards, as well as checks and online purchases, in addition to a range of other specialized merchant services. For nearly 20 years, CPP has helped businesses increase revenue while controlling costs. Now with three sales entities?TransTech Merchant Group, Summit Merchant Solutions and Isis Direct?CPP has more than 30,000 active merchants and transactions of $ 3 billion. CPP is headquartered in Dallas, Texas.

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Predictive Dialer Hosted – Dialing Innovations United States and Intl (Part3 of 7)

Predictive Dialer for Call Center Dialing Seats – Dialing Innovations provides call center hosted services available in the United States and International. No long distance.

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e-Glue Software Technologies Hosts Series of Webinars for Insurance & Financial Call Centers

Hoboken, NJ — November 15, 2004 – e-

Glue Software Technologies, a leading provider of call center productivity solutions, today announced that the company will host a series of Web seminars for the insurance and financial call center industries on November 17th and 18th, 2004. Hosted by Shay Grinfeld, CEO of e-Glue Software Technologies, these informative, complimentary sessions explore a variety of issues, strategies and techniques for increasing efficiency, profits and value in the call center.

On Wednesday, November 17, 2004, e-Glue will present ?Insurance Call Centers ? High Touch Service and a Transition to Value,? which examines the challenges that insurance call centers are confronted with on a daily basis. As more and more potential customers and policyholders turn to their phones for transactions and information, insurance companies must provide a high-touch experience for the caller that is equal to or exceeding a face-to-face experience. Yet the vast knowledge base of information that varies from state to state, by customer and product, creates an extremely challenging environment even for the most experienced agent. e-Glue?s webinar will address how insurance companies can provide the tools and knowledge for call center agents to more easily access correct information and focus more of their time identifying quality sales prospects and reducing overall risk.

The following day, e-Glue will host ?Financial Call Centers ? Transition to Profit Center,? which looks at the mounting pressure within financial service-based call centers to slash costs, yet provide strategic value to the organization. The conversion of a traditional service center into a profit-making entity requires a great deal of sales training and re-training, which often sends operating costs rocketing. e-Glue?s webinar discusses how financial organizations can leverage their call base to convert service calls into sales opportunities by equipping their agents with targeted, just-in-time sales assistance, while deploying strategies to maximize the efficiency of the call center through reduced handling times.

Webinar registration

To register for either of these web seminars, attendees can visit the Events page on e-Glue?s web site at http://www.e-glue.com/events.htm for a complete description of each webinar and registration instructions. Or alternatively, contact e-Glue by phone at (201) 217-0022.

About Shay Grinfeld

Shay Grinfeld is CEO, U.S. Operations of e-Glue Software Technologies, where he is responsible for North American sales, marketing and product support. Prior to joining e-Glue, Shay was VP of Product Development at ALFY, an interactive media and education company. Shay holds a B.A. in General Studies/Computer Science and an Executive MBA from Columbia University.

About e-Glue Software Technologies

Founded in 1996, e-Glue Software Technologies is a leading provider of intelligent call center productivity solutions. e-Glue?s ?just in time? performance support solutions are designed to address the needs of enterprises that utilize CRM or ERP systems?organizations such as inbound and outbound call centers?to handle complex tasks efficiently while using mission-critical applications. The company maintains offices in Hoboken, New Jersey with R&D facilities in Israel. For more information about e-Glue Guideline, visit the company?s Web site at http://www.e-glue.com or contact e-Glue at (201) 217-0022 or sales@e-glue.com.

Copyright © 2004, e-Glue Software Technologies

79 Hudson St. Suite 506

Hoboken, NJ 07030

(201) 217-0022

Eric Lonsinger

e-Glue Software Technologies

(201) 217-0022 ericl@e-glue.com

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SATEL 1990-2010

SATEL is a 100% private Polish capital-owned company active in designing, production and sale of high-quality electronic alarm system devices. The product range includes control panels, sirens, detectors, monitoring stations, radio controllers and switching mode power supplies. Both hardware and firmware is based on innovative technological solutions, entirely developed by SATEL’s expert engineering staff of the in-house R+D department. Constant investment in new technologies paved the way to the company’s leading market position. Moreover, the ability to recognize and satisfy customers’ needs contributes to the growth in living standard of products’ users. SATEL’s machine park manufactured by leading world producers and almost entirely automated production process cater for perfect reliability of all products. State-of-the-art manufacturing technologies and continuous cooperation with suppliers of best electronic components safeguard highest quality of manufactured devices. Outstanding machine park efficiency and its versatility allow the company to maintain a competitive edge on the entire range of products. With SATEL quality is regarded as the paramount issue, every product must meet a vast number of requirements in each phase of existence, from design through prototyping and production, as well as undergo comprehensive testing, thanks to which it possesses an optimal features, such as perfect reliability, ease of installation and user-friendly operation. All the

Part (12/12):www.youtube.com Last Challenge And The Best Call – a lecture by Sheikh Ahmed Deedat in Jubail Industrial City, Saudi Arabia on July 24, 1991. Sheikh Ahmed Deedat: In 1986, the King Faisal Foundation awarded the King Faisal International Prize for SERVICE TO ISLAM, to a South African who is more or better known than many dignitaries in their own countries. This was the first time that this prestigious award has been awarded to a South African. The recipient of this award was a man totally dedicated to his faith and its propagation and who was not afraid to challenge any one to a debate to settle once and for all the matter, who has the good news right? He was none other than Sheikh Ahmed Deedat, reverently known and called UNCLE by those who hold him in high esteem and admiration. The award came after a lifetime of struggle to propagate Islam and to defend Islam against the onslaught of the missionaries. Finally, he was given recognition by the international Muslim community that he deserved and focused more sharply the attention of the Muslim world on the most important aspect of his work, the challenge to propagate Islam. This was his life long ambition to focus the Muslim world’s attention and resources on the propagation of Islam, and at last he succeeded. What a moment of jubilation, achievement and personal gratification for Sheikh Deedat the award was, a turning point in his life. Sheikh Deedat did not have much formal schooling, but he was self-taught
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Outbound Call Center In Halifax Launched by TigerTel/UTR

— December 1, 2004

Now located at 33 Alderney Dr. in Dartmouth the new contact center presents a completely renovated facility and a new state of the art predictive dialer. Scott Wilson, Eastern Regional Sales Director of TigerTel/UTR, announced plans to grow the outbound call center presence and create a even larger contribution to the Nova Scotia economy and business community.

Equipped with state of the art predictive dial technology, some of the industry’s most talented and creative outbound experts and a solid history of excellence in agent recruitment and training, the TigerTel/UTR Halifax call center has a stellar reputation among all of its clients of meeting and exceeding campaigns or project objectives. Notes Douglas Swift, President and CEO of TigerTel/UTR, “All of our facilities have demonstrated continuous success with outbound call center services. Our flagship is now our dedicated outbound, 90-seat call center in Halifax with over 50,000 hours of outbound capacity and plenty of room to grow!”

Outbound call center services cover both business-to-business and business-to-consumer approaches in the areas of direct sales, lead generation, direct response TV, up-selling/cross-selling, customer satisfaction surveys, confirmation services, market research, database enhancement & management, fundraising and lotteries/ticket sales.

About TigerTel/UTR

Canada call centers organization TigerTel/UTR specializes in inbound and outbound call center solutions and services for clients throughout North America. With multiple call centers in Canada, TigerTel/UTR has built an infrastructure that provides personalized services to our clients while at the same time delivering world class results at every level. From traditional message center services to sophisticated customer relationship management applications, our range of call centers and voice messaging solutions support and enhance the business strategies of TigerTel/UTR clients!

For more information about call centers Canada industry leader TigerTel/UTR services and capabilities, email us at Media@TigerTelUTR.com or call toll-free 1-888-737-7667.

Media Contact:

Sue Coetzee

TigerTel/UTR

Media@TigerTelUTR.com

1-888-737-7667

http://www.TigerTelUTR.com

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IVR Conference IPBX Reports

This explains the various components of C-Zentrix IVR, Conference and IPBX reports. (For more information contact www.tvtworld.com)
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Champneys Digital Signage demo created by Symon Dacon

Champneys Digital Signage demo created by Symon Dacon graphics team

Wimbledon Digital Signage demo created by Symon Dacon graphics team
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Drishti-Soft Solutions Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine

Gurgaon, Haryana, India — June 24, 2008

Drishti-Soft Solutions announced today that Technology Marketing Corporation’s (TMC) Customer Interaction Solutions magazine (http://www.cismag.com) has named DACX? Ameyo as a recipient of a 2008 IP Contact Center Technology Pioneer Award. Customer Interaction Solutions has been the leading publication in CRM, call center and teleservices industries since 1982.

“At Drishti, we are working towards bringing a jaw-dropping price-performance proposition to contact centers and enterprise who need feature-rich and flexible IP-based technology infrastructure. Drishti offerings are aimed at becoming the de facto communication technology for contact centers and enterprises in rapidly-emerging countries,” said Ankur Sharma, Marketing Manager at Drishti. “Our solutions not only solve our customer’s most ubiquitous problems, but also give them the ability to implement their innovative ideas in practice with an adaptable, flexible technology platform. TMCNet’s award recognizes Drishti’s efforts of creating and delivering world class communications solutions to enterprises.”

DACX Ameyo? has been created with the philosophy of empowering Contact Centers and Enterprises in the rapidly emerging countries to respond to their ever-changing business needs, while providing the ultimate experience to their esteemed customers. As Contact Centers and Enterprises evolve, organizations often need to go back to the drawing board when new process requirements emerge. With DACX Ameyo?, the migration effort will be seamless, and development, implementation and support costs shall be considerably mitigated. DACX Ameyo? can be modeled according to the new requirements with its SOA and MDA based architecture – enabling rapid development of new capabilities and features in record time, and easy scalability with minimal investments.

“The comprehensive communications suite has been designed with a view to offer need-based business packages as per specific requirements of enterprises with processes and business models across different verticals. This approach empowers Contact Centers and Enterprises to extract the most from their technology while keeping their technology costs manageable,” said Sachin Bhatia, co-founder and VP, Business Development at Drishti. “For instance, a voice only Call Center can go for a specific package, whereas a multi-media, distributed Contact Center can go for another. Both have an option of availing additional capabilities as their business demands evolve.”

DACX Ameyo? ensures business availability for Contact Centers and Enterprises so that businesses are always accessible to their ecosystem comprising of customers, partners, vendors and departmental units. It is already powering communications for the world’s largest jewellery network, and one of India’s leading research and advisory-based stock broking house. Additionally, it is catering to the communication requirements of many contact centers in India, and other emerging countries.

The 2008 IP Contact Center Technology Pioneer Award recognizes companies that have created a groundbreaking, successful IP contact center product or service.

“Drishti-Soft Solutions has proven to our editorial team at Customer Interaction Solutions that DACX? Ameyo? is a groundbreaking IP contact center technology. DACX? Ameyo? has been designed with the needs of the contact center market in mind and the potential of IP behind it and deserves this significant honor,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “With technology as the key to the success of any call center, it is my pleasure to recognize Drishti-Soft Solutions for bringing advanced, pioneering technologies to market while providing high quality and superior applications.”

The IP Contact Center Technology Pioneer Award winners will be highlighted in the July, 2008 issue of Customer Interaction Solutions magazine.

About Drishti-Soft Solutions Pvt. Ltd.:

Drishti is a leading provider of Contact Center Software and Enterprise Communications Suite. Drishti offers Communications Technologies that empowers enterprises to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service).

With its comprehensive and adaptive communications solutions, Drishti powers customer service, telemarketing & sales, collections, financial advisory, and many such processes across various verticals such as Telecom, Technology, Financial Services, Outsourcing and Travel & Hospitality. Please visit http://www.drishti-soft.com for more information.

About Customer Interaction Solutions:

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.cismag.com.

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System Diagnostic

This explains the method of diagnosis of the system
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www.welive2care.com Want to keep the sales pipeline filled up? Watch the video and learn the best ways to outsource and how to take advantage of the great benefits of outsourcing telemarketing services, inbound call center, and outbound call center.
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