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Hardware, licenses, applications, remote hands, even the expense of redundancy�none of it compares to the price of power in the data center; and power needs are increasing exponentially as processing intensifies and demand for rack space rises.

More Power Equals More Heat

Data center power is partly to keep physical servers running, but it�s also to keep them cool enough to run: as servers increase in processing power, so does heat generation. A rack that five years ago produced about five kilowatts of heat may today produce as much as 28 kilowatts. To give some idea of how much heat that is: 28 kilowatts equals 95,000 BTU or roughly 8 tons of air conditioning. A typical house air conditioner is three tons, 10 kilowatts, or 34,000 BTU. That means that it takes as much power to cool a high density rack as it would to cool about three single family homes�if it was high noon in that equatorial neighborhood 24 hours a day.

Sources of Inefficiency

Data centers have traditionally been inefficient environmentally. Compared to other costs, power has been cheap, and computing precious�if a little power was wasted, the result was incredible amounts of information analyzed, communicated and stored. The world seemed to have plenty of power, and a data center from the 70s or even the 80s would only be a blip on the power grid.

These days, data centers are much more prevalent: the Data Center Map, a free web service linking data center providers and customers, lists 1,297 colocation data centers in 59 countries. In addition, power has become more expensive and less available. However, data centers still use power like it�s cheap: a McKinsey & Company report on data center efficiency, released in 2008, says that on average, only six percent of server capacity is being used, and the data center facilities run at no more than about 56 percent capacity.

Three Ways to Cool Down the Data Center�and Save Money

Virtualization, resource management and physical server consolidation are three methods your hosting company and you can use to increase data center efficiency.

Virtualize Servers

One way to conserve power is to get every bit of computing power out of each piece of hardware. That�s where virtualization comes in. Virtualization allows you to consolidate your server requirements onto fewer physical machines, with the virtual machines consuming only about 1/50th the amount of power. Email servers, web servers and applications all act just as if they were running on individual boxes, but for a fraction of the cost, both in capital expense and power consumption.

According to many sources, including The Green Grid and the EPA, virtualization is one of the key ingredients of a more efficient, greener data center. In implementing virtualization, a product such as VMware provides some of the highest consolidation rates on a secure and reliable platform. With VMware, unused physical servers can even be powered off, and turned back on when needed.

Of course, virtual servers, especially VMware�s hardware-based virtualization, also offer increased application access for users, faster installation of new servers and better uptime. So not only will your virtual servers help reduce your carbon footprint and save you money, they�ll also improve your company�s competitiveness.

Allocate Resources with VMware DRS and DPM

Virtualization from VMware provides two additional technologies that help you reduce your costs through virtualization.

VMware Distributed Resource Scheduler (DRS) allows a hosting company and its clients to continuously monitor utilization and intelligently assign resources as needed. With DRS, resources can be allocated to higher priority applications, according to your rules, ensuring that your mission critical activities always have what they need. It also provides dedicated infrastructure for business units, without letting resources stand idle.

Supporting DRS, Distributed Power Management (DPM) optimizes power consumption by continuously monitoring power usage and automatically consolidating workloads and powering down unneeded resources. During lower use periods, DPM moves virtual server workloads onto the optimum number of physical servers and turns off the others. When requirements increase, DPM brings physical servers back online�without impact on the virtual server or the customer.

Consolidate Servers with Blades

Blades help reduce the energy footprint of servers by allowing multiple physical servers to be consolidated on one chassis, with one management interface per blade, while adding more advanced management features. The ProLiant BL490c Virtualization Blade solution being adopted by Infinitely Virtual will more than triple the number of virtual machines hosted in the same energy footprint.

According to HP, the BL 490c blades offer several key performance and management advantages: eighteen DIMM slots allow more virtual machines to be housed on each blade; integrated dual-port 10 GbE server adapter with Flex-10 technology offer the ability to fine-tune network bandwidth; conserve power without performance impact with the built-in HP Power Regulator, and reclaim trapped power in your data center by safely limiting server power consumption with Dynamic Power Capping.

The Future of the Green Data Center

Projects and organizations are being formed all over the world to address the problems of power consumption and heat generation. Here are three:

Researchers at the Georgia Institute of Technology are working to reduce the portion of electricity used to cool data center equipment by as much as 15 percent. In a simulated data center, Georgia Tech scientists are trying to optimize cooling strategies and develop new heat transfer models.

The Green Grid is an organization created by many of the big names in computers, power conditioning and data centers, including HP, AMD and Intel. Together, they are developing standards to measure data center efficiency, with the goal of reducing power requirements, waste heat and carbon emissions.

In the future, waste heat like that in a data center could be recycled into energy. Engineers at Oregon State University are taking waste heat and using it to run a cooling system.

To Save Money (and Help Save the Planet), Think Infinitely Virtual

Contact Infinitely Virtual to find out how virtualization and data center efficiency affect your company�s bottom line. Let us show you how hosting with Infinitely Virtual can help you reduce your company�s server costs, while simultaneously making your applications faster, your data more secure, and your planet a little bit cooler.

Find out more about the power and cooling advantages of VMware, HP Blade servers and virtualization at InfinitelyVirtual.com.�Hardware, licenses, applications, remote hands, even the expense of redundancy�none of it compares to the price of power in the data center; and power needs are increasing exponentially as processing intensifies and demand for rack space rises.

More Power Equals More Heat

Data center power is partly to keep physical servers running, but it�s also to keep them cool enough to run: as servers increase in processing power, so does heat generation. A rack that five years ago produced about five kilowatts of heat may today produce as much as 28 kilowatts. To give some idea of how much heat that is: 28 kilowatts equals 95,000 BTU or roughly 8 tons of air conditioning. A typical house air conditioner is three tons, 10 kilowatts, or 34,000 BTU. That means that it takes as much power to cool a high density rack as it would to cool about three single family homes�if it was high noon in that equatorial neighborhood 24 hours a day.

Sources of Inefficiency

Data centers have traditionally been inefficient environmentally. Compared to other costs, power has been cheap, and computing precious�if a little power was wasted, the result was incredible amounts of information analyzed, communicated and stored. The world seemed to have plenty of power, and a data center from the 70s or even the 80s would only be a blip on the power grid.

These days, data centers are much more prevalent: the Data Center Map, a free web service linking data center providers and customers, lists 1,297 colocation data centers in 59 countries. In addition, power has become more expensive and less available. However, data centers still use power like it�s cheap: a McKinsey & Company report on data center efficiency, released in 2008, says that on average, only six percent of server capacity is being used, and the data center facilities run at no more than about 56 percent capacity.

Three Ways to Cool Down the Data Center�and Save Money

Virtualization, resource management and physical server consolidation are three methods your hosting company and you can use to increase data center efficiency.

Virtualize Servers

One way to conserve power is to get every bit of computing power out of each piece of hardware. That�s where virtualization comes in. Virtualization allows you to consolidate your server requirements onto fewer physical machines, with the virtual machines consuming only about 1/50th the amount of power. Email servers, web servers and applications all act just as if they were running on individual boxes, but for a fraction of the cost, both in capital expense and power consumption.

According to many sources, including The Green Grid and the EPA, virtualization is one of the key ingredients of a more efficient, greener data center. In implementing virtualization, a product such as VMware provides some of the highest consolidation rates on a secure and reliable platform. With VMware, unused physical servers can even be powered off, and turned back on when needed.

Of course, virtual servers, especially VMware�s hardware-based virtualization, also offer increased application access for users, faster installation of new servers and better uptime. So not only will your virtual servers help reduce your carbon footprint and save you money, they�ll also improve your company�s competitiveness.

Allocate Resources with VMware DRS and DPM

Virtualization from VMware provides two additional technologies that help you reduce your costs through virtualization.

VMware Distributed Resource Scheduler (DRS) allows a hosting company and its clients to continuously monitor utilization and intelligently assign resources as needed. With DRS, resources can be allocated to higher priority applications, according to your rules, ensuring that your mission critical activities always have what they need. It also provides dedicated infrastructure for business units, without letting resources stand idle.

Supporting DRS, Distributed Power Management (DPM) optimizes power consumption by continuously monitoring power usage and automatically consolidating workloads and powering down unneeded resources. During lower use periods, DPM moves virtual server workloads onto the optimum number of physical servers and turns off the others. When requirements increase, DPM brings physical servers back online�without impact on the virtual server or the customer.

Consolidate Servers with Blades

Blades help reduce the energy footprint of servers by allowing multiple physical servers to be consolidated on one chassis, with one management interface per blade, while adding more advanced management features. The ProLiant BL490c Virtualization Blade solution being adopted by Infinitely Virtual will more than triple the number of virtual machines hosted in the same energy footprint.

According to HP, the BL 490c blades offer several key performance and management advantages: eighteen DIMM slots allow more virtual machines to be housed on each blade; integrated dual-port 10 GbE server adapter with Flex-10 technology offer the ability to fine-tune network bandwidth; conserve power without performance impact with the built-in HP Power Regulator, and reclaim trapped power in your data center by safely limiting server power consumption with Dynamic Power Capping.

The Future of the Green Data Center

Projects and organizations are being formed all over the world to address the problems of power consumption and heat generation. Here are three:

Researchers at the Georgia Institute of Technology are working to reduce the portion of electricity used to cool data center equipment by as much as 15 percent. In a simulated data center, Georgia Tech scientists are trying to optimize cooling strategies and develop new heat transfer models.

The Green Grid is an organization created by many of the big names in computers, power conditioning and data centers, including HP, AMD and Intel. Together, they are developing standards to measure data center efficiency, with the goal of reducing power requirements, waste heat and carbon emissions.

In the future, waste heat like that in a data center could be recycled into energy. Engineers at Oregon State University are taking waste heat and using it to run a cooling system.

To Save Money (and Help Save the Planet), Think Infinitely Virtual

Contact Infinitely Virtual to find out how virtualization and data center efficiency affect your company�s bottom line. Let us show you how hosting with Infinitely Virtual can help you reduce your company�s server costs, while simultaneously making your applications faster, your data more secure, and your planet a little bit cooler.

Find out more about the power and cooling advantages of VMware, HP Blade servers and virtualization at InfinitelyVirtual.com.

Retrieved from “http://www.articlesbase.com/web-hosting-articles/energy-efficiency-in-the-data-center-1122492.html”

(ArticlesBase SC #1122492)

Lisa Gecko –
About the Author:

Learn more about Infinitely Virtual and Lisa Gecko at:
Infinitely Virtual Newsletter
InfinitelyVirtual.com

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Call Center Reporting Dashboard – Full Reach, Inc.

November 09th, 2010 | Category: Call Center Software

This is the dashboard from our call center software package produced by Full Reach, Inc.

Vmukti.com contact center solutions, call center software and Video for creating Collaborative Module Part 9 For more info : www.vmukti.com Contact@vmukti.com
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International Paper – Employee Communications Digital Signage demo by Symon Dacon

November 09th, 2010 | Category: Avaya Contact Center

International Paper – Employee Communications Digital Signage demo by Symon Dacon graphics team

An informal look around Screen Media Expo 2010 in London this week by Roy Strutt

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How to Add a Campaign to your AUGUTECH Dialer Part 1

November 09th, 2010 | Category: Predictive Dialer

This video explains how to add or modify a campaign on your AUGUTECH Predictive Dialer. This video is part 1 of 2 so please view both videos before proceeding with this task. For more info, please visiti www.augutech.com
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Skandia contact centre demo by Symon Dacon

November 08th, 2010 | Category: Avaya Contact Center

Skandia contact centre demo by Symon Dacon graphics team
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Call Center Cost Saving Proccess – Universal Recovery Systems patented process to increase Right Party Contacts. Will increase file penetration and reduce expenses.
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Call Center Work at Home Jobs

November 08th, 2010 | Category: Virtual Call Center

thegadgit.LWEBOOK.hop.clickbank.net Work at home as a virtual call center agent, virtual assistant, transcriber, and more. The Little White Ebook of work at home jobs is jam packed with companies and resources to find the right work from home job for you. No fee jobs, no hype or fluff in there. Just real companies that hire work at home agents to handle business duties from home and get paid.

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Outbound Telemarketing With Predictive Dialer

November 08th, 2010 | Category: Predictive Dialer

Outbound Telemarketing With Predictive Dialer

Outbound Telemarketing With Predictive Dialer

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Home Page > Business > Customer Service > Outbound Telemarketing With Predictive Dialer

Outbound Telemarketing With Predictive Dialer

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Outbound Telemarketing With Predictive Dialer

By: Duke Smith

About the Author

www.freedomtelework.com
22158 Appleton Drive,Boca Raton, Florida 33428
Phone :: (646) 649-3811
Email :: sales@freedomtelework.com

(ArticlesBase SC #1285363)

Article Source: http://www.articlesbase.com/ – Outbound Telemarketing With Predictive Dialer

Freedom Telework is the recognized leader in delivering cutting edge, real time, high quality Voice Call Center campaign technology. Renowned for its ease of use and intuitive setup and execution, this solution may be deployed for various implementations, enabling service providers, Telephone Companies and Organizations to differentiate, produce new sources of revenues, decrease costs and increase customer satisfaction.
Freedom TeleWork has created the most comprehensive yet easy to use and economical tool to deliver advanced call center technology to your business. Our commitment is to achieve excellence in fulfilling your customer communication needs. As a company we take our commitment seriously and pledge the following to our Community of Customers.
Freedom TeleWork offers an unparalleled feature set to enable your company to create a sales and customer service revolution while reducing costs and increasing customer service satisfaction.
Predictive dialing is the perfect technology to increase agent productivity by maximizing their talk time. It addresses the problems faced by TeleWorkers in handling outbound Telemarketing to consumers- low contact rates.
It all started out as a dream by an elite group of telecommunications and business process experts that they could create a customer service and sales superhighway that would propel their corporate customers businesses to new heights.
A dream that at home workers could join this revolution and have the opportunity to receive training and to fulfill their potential as TeleWorkers.
Freedom TeleWork has created the most comprehensive yet easy to use and economical tool to deliver advanced call center technology to your business. Our commitment is to achieve excellence in fulfilling your customer communication needs.
Freedom TeleWork makes it easy to either upload your own calling lists or to purchase and deploy certified lists of leads. Instantly Source, Select, and Order Lists from the leading Business and Consumer Databases available
Progressive dialer enables an agent to view a record before the dialer launches the call and is used in Business to Business Campaigns where you most likely all calls will be answered, Progressive dialing gives the agent a chance to see who they are calling next.
Predictive dialing is the perfect technology to increase agent productivity by maximizing their talk time. It addresses the problems faced by TeleWorkers in handling outbound Telemarketing to consumers- low contact rates.
TeleWorkers are asked whether they prefer to handle inbound or outbound calling jobs or whether they prefer answering Chat and e mail requests.� This is important to know as there are many global workers who can write fluently and in beautiful prose for a particular language who would be excellent chat or email agents but who speak that language with an accent which may not be helpful in selling products or services over the phone.
Freedom TeleWork gives you the ultimate flexibility in choosing call routing for your organization. Skills based routing allows you to specify the order in which inbound calls are routed to particular TeleWorkers. This is specified based on the inbound phone number called in on or the response that the customer provided to the Interactive Voice Response (IVR) system associated with the call in number. For example, if the caller has indicated by pressing the selection indicated for Technical Support, the system will first try to deliver that call to the first agent indicated as a Technical Support TeleWorker. If that TeleWorker is busy, the Call Routing system will then go on to the next designated agent, and so on. If you choose, you can also have a voicemail prompt if there are no specified TeleWorkers with the appropriate skill sets currently available.
Intelligent Scripting further enhances the Call Routing Process. Once the call arrives to� the proper TeleWorker the appropriate script is served up to the TeleWorker with the Callers name and any other information from the database merged into the script to allow for an easy and smooth delivery of the message being communicated, whether it be sales, collections, or customer service.

Visit Us :: http://www.freedomtelework.com

Retrieved from “http://www.articlesbase.com/customer-service-articles/outbound-telemarketing-with-predictive-dialer-1285363.html”

(ArticlesBase SC #1285363)

Duke Smith –
About the Author:

www.freedomtelework.com
22158 Appleton Drive,Boca Raton, Florida 33428
Phone :: (646) 649-3811
Email :: sales@freedomtelework.com

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virtual call center, hosted call center, progressive dialing, predictive dialing, call center software, call center services, work at home agent, call centers, work at home agents, call center service, predictive dialer, autodialers

CosmoCom Powers UK Hosted Contact Center Offering from VanillaIP

November 08th, 2010 | Category: Hosted Call Center

CosmoCom – The Future of Contact Center Technology

Melville, NY — April 13, 2010

CosmoCom virtual contact center technology has been chosen by yet another leading VoIP service provider. CosmoCom has announced that VanillaIP, a leading UK provider of cloud based applications and telephony, has selected the CosmoCall Universe (CCU) multimedia IP contact center platform to power a full range of inbound and outbound hosted call center services.

VanillaIP is no newcomer to the hosted voice market. The company has years of experience providing IP centrex and hosted call center solutions as a white label service to UK Resellers. CosmoCom CCU will provide VanillaIP channel partners a more robust, full-featured contact center solution capable of advanced routing and much more.

The native multi-tenancy and comprehensive contact center reporting in CCU are natural fits for VanillaIP�s well-honed market strategies. End users will also benefit by having increased access to full-featured contact center capabilities on a hosted basis backed by an experienced SaaS provider like VanillaIP.

Dave Dadds, Managing Director at VanillaIP, said �The flexibility and diverse range of features inherent to the CosmoCom technology will boost the capabilities of our product offerings.� Dadds added, �Our commitment to building a market leading Unified Communications solution for our Reseller partners has been further solidified with the addition of the multimedia IP contact center platform that is CosmoCall Universe. Our Resellers will now be able to offer inbound and outbound call center services, including �predictive dialer on demand� for their clients.�

Mike Adolphy, Regional Director for UK and Ireland at CosmoCom explains that �VanillaIP is a well established and proven Service Provider. They understand the hosted space within the UK and we are excited that their choice of CosmoCom will significantly broaden their unified communications offering to their customers and partners.�

VanillaIP will be showcasing their hosted contact center solutions in booth 516 at Channel Expo 2010 at the National Hall, Olympia, London from 12-13 May 2010.

About VanillaIP

VanillaIP is a provider of business grade, real-time, integrated communication solutions. Our solutions include Hosted PBX, SIP Trunking, Hosted Exchange, call centre, call recording, WAN access and fixed mobile convergence allowing Resellers to deliver truly end-to-end managed solutions. Being cloud based, we are fast, feature-rich, secure, highly available, and accessible anywhere. VanillaIP is a trading name of DRD Communications Ltd. For more information visit www.vanillaip.com

About CosmoCom

CosmoCom�, the global leader in Contact Center Consolidation2.0, excels in providing IP contact center platforms for enterprises with the largest and most complex requirements, consolidating multiple locations, onshore, offshore, and home-shore agents, formal and informal agents, captive and outsourced operations, multiple communication channels, and multiple applications. Organizations can obtain the full benefits of Consolidation 2.0 by deploying CosmoCom technology themselves or by working with a service provider that hosts CosmoCom platforms on a dedicated or shared basis. CosmoCom customers include Fortune-class enterprises throughout the world and service providers such as BT, Deutsche Telekom, Orange Business Services, Telefonica, NTT, Tata, PLDT, Verizon, and many others. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. For more information, please visit http://www.cosmocom.com.

All product and company names herein may be trademarks of their registered owners.

Media Contact for CosmoCom:

Kathy Salt

+1 631-940-4297

###

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Magellan Call Center Video

November 08th, 2010 | Category: Inbound Call Center

Magellan Solutions is an expanding Philippines-based call center serving the small and medium businesses across the globe. More info: www.magellan-solutions.com

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Why Apply Online for Call Center Jobs – 2nd Video Article by ContactCenterAccess.com for Applicants

November 08th, 2010 | Category: Call Center

This is the second video in our employment assistance series. This presentation aims to educate Filipino applicants on the practicality and benefits of applying online as opposed to applying by “walk-in”, which usually is costly, inefficient and stressful. To keep posted with our updates,…
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neurovisione

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Compare Call Center Software

Energy Efficiency in the Data Center

Call Center Reporting Dashboard – Full Reach, Inc.

International Paper – Employee Communications Digital Signage demo by Symon Dacon

How to Add a Campaign to your AUGUTECH Dialer Part 1

Skandia contact centre demo by Symon Dacon

Call Center Work at Home Jobs

Outbound Telemarketing With Predictive Dialer

CosmoCom Powers UK Hosted Contact Center Offering from VanillaIP

Magellan Call Center Video

Why Apply Online for Call Center Jobs – 2nd Video Article by ContactCenterAccess.com for Applicants

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