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Home Page > Computers > Computer Games > Top Casinos in Atlantic City
Top Casinos in Atlantic City
Posted: Jun 30, 2008 |Comments: 0
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Atlantic City, too, offers some of the best casinos in the industry, where gamblers gain an opportunity to indulge themselves. It is not surprising that the business has caught up well, and a host of centers have been set up in the city.
Click here to visit The Best Online Casino
Some of the leading centers that can be located in the city are names that are known worldwide. The Trump Taj Mahal is one of the most sought after destinations for gamblers. Offering a host of facilities such as fine dining, shopping and recreation along with an opportunity to indulge in the pastime of gambling, it has become one of the leading providers of world-class entertainment. They also provide similar services online, and players can enjoy the games from the comfort of their homes as well. With over 4000 slot machines and 210 table games, it has been voted as one of the best centers for gambling and is home to the United States Poker Championship.
The Atlantic City Hilton Casino Resort is a popular name across the world. The Hilton packs an additional punch when it comes to gambling in the Atlantic City. Scheduling their activities in a way that stands up to the reputation that they have set, the Hilton also offers a whole set of activities that a gambler can look forward to at any time of the year. The center hosts special events at most times to attract guests and entertain them, in addition to the astounding casino premise that exceeds over 60,000 square feet. Two state of the art poker and Asian gaming rooms are located on the second floor and keep the guests occupied all the time.
Additionally, there are other casinos available to the avid gambler. All one has to do is to watch out for the information about gambling events. Names like the Caesars Atlantic City, located on 2100 Pacific Avenue, and the Harrahs, located on 777 Harrah?s Boulevard, are popular destinations that gamblers can visit. The casinos are spread across the city and offer a comprehensive list of games. People can also choose online gaming alternatives if are not able to visit the locations physically. The start of the internet age has made this a reality.
Summing up, Atlantic City is truly one of the most sought after destinations that gamblers visit in hordes. With the facilities that they offer and the online access that is available, it rates high on the list of gambling locations for top gamblers.
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Home Page > Business > Small Business > A Brief Note On The Amazing Call Center Software
A Brief Note On The Amazing Call Center Software
Posted: Jan 29, 2010 |Comments: 0
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Call center software is generally referred to the tools by which a call centre service provider can conduct its business. Today, the tools have become much more sophisticated and advanced. They are now capable of doing most of the work on its own. Due to this amazing versatility, the managers can pay much attention on the training aspects.
The list of the latest call centre software is as follows: Numara Footprint, Vanilla Soft, Synthesys, Hosted Call Center and so on. All these tools are capable of delivering excellent performance thereby enabling an offshore outsourcing provider to perform at its best. All those service providers who are still using the old and the outdated technology must upgrade to the new one. These tools would definitely help them to become a leading player in this industry.
The first call centre software is Footprint brought to you by Numara Software. This is a fully web based service desk management software that can be configured very easily without any programming skills. The software is capable of adapting to the business automation process very easily. Footprint has undergone several trial and testing procedures before getting certified for the commercial use. The software has been verified by several agencies including Pink Elephant for configuration, incident, change, problem and Knowledge Management.
The next most preferred call center management software is Vanilla Soft. Some of its striking features include Automatic Real-Time Lead Distribution, Data security and management, Great Auto-Dialing, Logical Branch Scripting, Digital Call Recording, Do Not Call Compliance, Flexible Data Querying and many more. This software is capable of escalating the call volumes to a great extent, thanks to the amazing auto-dialing feature.
Hosted Call Center from the ‘Telax Voice Solutions’ forms to be yet another helpful management software that has promised to take this industry to a whole new level. Some of its unique features are digital voice recording, Real-time Dashboard, Historical Reporting, data security and recovery, perfect workforce management, etc. According to Telax Voice Solutions, their product would allow an entrepreneur to build and grow their business without any capital.
All the above mentioned softwares are capable enough to deliver excellent performance at an incredibly lower cost. But there is a software that has promised to offer something, which is beyond everyone’s imagination. The software is all set to start a revolutionary new concept that is the Virtual Call Center. “Five 9” is the name of this virtual call center software and this has given a brief indication of the future call centre functioning.
‘Five 9’ is also packed with several useful features and constitutes the virtual platform. Some of its useful features are Predictive dialer, VoIP or voice over internet protocol, Seamless Customer Relationship Management Integration, ACD, call scripting, auto dialing and digital voice recording, reporting and more. This innovative new technology has won several awards and has been voted as one of the best call center technologies in the world.
From the above facts, it has become quite clear that call center softwares have become highly advanced. Therefore, offshore outsourcing service providers must avail any of these technologies to stay ahead in this field.
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To know more about BPO services and call center services you can log on to our website where you will get a wide array of necessary information on business process outsourcing and call centre services.
TouchStar, the Fastest Growing Call Center Technology Provider, Announces International Growth
TouchStar, the Fastest Growing Call Center Technology Provider, Announces International Growth
Denver, Colorado — September 24, 2007
TouchStar today announces expansion in the international call center market. Hundreds of call centers outside of the United States have purchased or expanded their TouchStar call center technology in 2007.
TouchStar has diligently worked towards building relationships worldwide with customers, distributors, industry associations, educational institutions and government entities in the last two years. TouchStar has also contributed knowledge to the global call center industry through trade show participation, educational material and training. These contributions to the international call center community have been the key to TouchStar’s international growth.
Steve Bederman, TouchStar’s CEO, has participated in several global events. Recently, Steve engaged in a panel discussion about the workforce and evolving ICT/ITES hub development models at the Cebu ICT Conference in Cebu, Phillipines. This month, Steve spoke at the BPO Summit in Monterrey, Mexico. He shared his expertise on world class telecommunications and technology infrastructure for global call centers and business process outsourcing services.
Steve commented: “TouchStar invests in customer relationships before planning income or profit. Our growth internationally is mirroring the way we have grown domestically. People around the world have the same core needs that TouchStar is methodical about providing: care, concern, passion, and selflessness in our commitment to meeting promises made to them. Our international growth validates the belief that we built TouchStar on; that belief is simply to do the next right thing for our customers and partners.”
Since January, TouchStar has participated in nine international trade shows. TouchStar is scheduled to present and exhibit at additional conferences in Latin America and Europe later in the year.
TouchStar also recently completed a partnership with a top Asian communications infrastructure consulting firm. With local representation, the partner committed to triple the sales of TouchStar products based on their pipeline for call center opportunities that TouchStar’s products are a perfect fit for.
TouchStar was recently recognized by Inc. Magazine, ColoradoBiz Magazine, and The Denver Business Journal for their rapid growth. International sales will continue to contribute to TouchStar’s rapid growth.
About TouchStar
TouchStar is a rapidly growing world class communications solutions provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX Phone System. TouchStar has been named as one of the ‘Fastest Growing Large Private Companies in Colorado’ for five years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in New York, New York; Davenport, Iowa; Mumbai, India; Manila, Philippines and Manchester, England.
Contact:
Christina Whitfield
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303.338.0678
pr@touchstar.com
http://www.touchstar.com
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TouchStar, the Fastest Growing Call Center Technology Provider, Announces International Growth
TouchStar, the Fastest Growing Call Center Technology Provider, Announces International Growth
Denver, Colorado — September 24, 2007
TouchStar today announces expansion in the international call center market. Hundreds of call centers outside of the United States have purchased or expanded their TouchStar call center technology in 2007.
TouchStar has diligently worked towards building relationships worldwide with customers, distributors, industry associations, educational institutions and government entities in the last two years. TouchStar has also contributed knowledge to the global call center industry through trade show participation, educational material and training. These contributions to the international call center community have been the key to TouchStar’s international growth.
Steve Bederman, TouchStar’s CEO, has participated in several global events. Recently, Steve engaged in a panel discussion about the workforce and evolving ICT/ITES hub development models at the Cebu ICT Conference in Cebu, Phillipines. This month, Steve spoke at the BPO Summit in Monterrey, Mexico. He shared his expertise on world class telecommunications and technology infrastructure for global call centers and business process outsourcing services.
Steve commented: “TouchStar invests in customer relationships before planning income or profit. Our growth internationally is mirroring the way we have grown domestically. People around the world have the same core needs that TouchStar is methodical about providing: care, concern, passion, and selflessness in our commitment to meeting promises made to them. Our international growth validates the belief that we built TouchStar on; that belief is simply to do the next right thing for our customers and partners.”
Since January, TouchStar has participated in nine international trade shows. TouchStar is scheduled to present and exhibit at additional conferences in Latin America and Europe later in the year.
TouchStar also recently completed a partnership with a top Asian communications infrastructure consulting firm. With local representation, the partner committed to triple the sales of TouchStar products based on their pipeline for call center opportunities that TouchStar’s products are a perfect fit for.
TouchStar was recently recognized by Inc. Magazine, ColoradoBiz Magazine, and The Denver Business Journal for their rapid growth. International sales will continue to contribute to TouchStar’s rapid growth.
About TouchStar
TouchStar is a rapidly growing world class communications solutions provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX Phone System. TouchStar has been named as one of the ‘Fastest Growing Large Private Companies in Colorado’ for five years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in New York, New York; Davenport, Iowa; Mumbai, India; Manila, Philippines and Manchester, England.
Contact:
Christina Whitfield
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303.338.0678
pr@touchstar.com
http://www.touchstar.com
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Telemedicine & Health Care
Posted: Jun 19, 2008 |Comments: 0
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Telemedicine refers to the concept of imparting medicine and healthcare services via telephone. Healthcare telephone answering service was found to be a convenient route for addressing a range of healthcare issues concerning the patients. In the present world, where technology takes the control of almost all aspects of our life, telemedicine is gaining popularity. The communication technology, especially telephone, acts as the intermediary between the doctor and the patient. Today telemedicine answering service is the choice of millions of people all over the country.
Telemedicine is gaining popularity as a practice to cut the healthcare costs and also to reduce the number of visits to the doctor. As the demand for a dedicated healthcare service is increasing day by day, medical and healthcare services are being outsourced for better quality and efficiency. Medical and healthcare call centers cater the various needs of the medical and healthcare community in meeting the demands of their customers. There are various services offered at medical call centers. They not only provide the service and support for patients over the phone, they attend the various organizational issues of the healthcare-related setups, including pharmacies, nursing registries, hospices, etc. www.call4health.com is a virtual call center that offers home-care telephone answering service through which it facilitates the communication between the patients and the doctors.
The medical management service offered at Call 4 Health focuses on providing an efficient telemedicine service to its clients. Call 4 Health stands out among the other virtual medical call centers in its approach to the clients. With the help of the family care health services, Call 4 Health shares the correct information about the patient, from anywhere. There is a ‘doctor-on-call’ and ‘physician answering’ facility offered in order to effect the virtual communication between a doctor and a patient about the disease conditions or symptoms. Call 4 Health proves to be a boon to doctors who are unable to attend their patients because of their busy schedule or their absence from the hospital or clinic.
Compassion is the keyword at Call 4 Health telemedicine answering service. They treat the patients as their first priority and offer the best services 24X7 throughout the year with the help of the virtual medical call center. Call 4 Health tries to reach out to even to the farthest patients with the help of their advanced communication technology. To know more details about the healthcare telephone answering service offered by Call 4 Health, please log on to the website, www.call4health.com
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Call4Health ’s virtual medical call center usually offers a gamut of medical services such as fielding emergency medical calls, fixing schedules, making appointments, offering medical advice, dispensing health related information and many more. In short, you name it and Call4Health offers that.
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The medical and health care industry is growing very fast, which requires constant updated services too. Nowadays, phone answering services have been diversified and are very much involved in medical response answering service.
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Home Page > Business > Customer Service > How to Operate a Call Center – Get More Information
How to Operate a Call Center – Get More Information
Posted: Oct 02, 2009 |Comments: 0
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The call center business is a growing multi-billion dollar endeavour worldwide. The term call center almost brings with it images of outsourcing and foreigners manning lots of telephones. While this is not necessarily wrong, it isn’t the full story of what a call center is. They are about much more than just answering telephones.
What is a Call Center?
There are many different types of call centers. Some accept only inbound calls; these are calls coming in to the company being represented. Others offer only outbound call center services. Most are now offering both inbound and outbound as well as lots of other operations.
Call centers tend to have more than one client, with some of the larger call operations having hundreds of clients. These clients are generally in a number of different businesses. The industries which utilize the services of call centers include finance, tourism, retail, manufacturing and many services such as utility companies.
Outbound call centers focus on making calls to customers and potential customers to sell a product or service. Some act as bill collection agencies, while others also do surveys for clients. In many cases the customers have no interest in where the call center is located as long as their needs are being met.
How to Operate a Call Center
The first step in operating a call center is to have the necessary infrastructure in place. The very basic need is for telephones and Internet access since not all call centers have to be an elaborate affair. A call center business usually has to choose between two main types of interface, Automatic Call Distribution (ACD) and Intelligent Voice Recognition (IVR). ACD systems are used to route the calls to the agents who answer incoming calls in a particular order. IVR is used primarily to collect information about callers so as to know which agent to route the calls to. This is the equipment which also holds pre-recorded ‘Please Hold’ messages as well.
Many call centers are now in essence, contact centers because they handle email communication as well as telephone calls. In fact these are now becoming the norm as email becomes the standard means of communicating. As such, the use of instant messaging is now quite common as a means of assisting or talking to customers.
The next aspect to operating a call center business is staffing. It is important to use persons with a clear speaking voice, especially if they are not native English speakers. Providing trainers is also a necessary component for a successful call center operation. Included in running a successful call center is the need for administrative support. This area would handle acquiring clients, staffing issues and billing.
InSO International Call Center is a full-service call center in that the Company offers everything you want your call center to do. It does this so effectively that your company’s efficiency and profit margins will improve. Some of the services InSO provides to its valued customers are:
Answering Services Outbound Telemarketing Customer Services Technical Support
While some customers may hit out at call centers this normally happens when the service is really poor. When customer support service is good, generally there are never any issues. Some call centers such as InSO are committed to quality service and building customer loyalty. InSO does this in a number of ways, with two being:
1. Having a call center offshore as well as one located in the USA. Some companies and their customers want to deal only with persons in the home country. InSO has effectively met this need.
2. The call center agents employed both in the USA and India are highly trained. In addition they are able to speak in a clear voice so there is no problem with accents causing communication and comprehension problems.
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Call center services – To get a better understanding of what a Inso’s call center can do for your company, visit InSO’s website at www.inso.us. If you want a more personal introduction to Outbound call centers call InSO International at 625-531-6080 to speak to an agent. Or you can email them using the form on their website or chat with an agent via instant messaging. InSO makes it easy to reach them, so contact them today to see the difference.
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Call center services – To get a better understanding of what a Inso’s call center can do for your company, visit InSO’s website at www.inso.us. If you want a more personal introduction to Outbound call centers call InSO International at 625-531-6080 to speak to an agent. Or you can email them using the form on their website or chat with an agent via instant messaging. InSO makes it easy to reach them, so contact them today to see the difference.
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Web Hosting Industry in 2005
Posted: Jan 02, 2008 |Comments: 0
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A dream of “big things” can be seen on a concrete platform only. Interconnection of Web Sites, that in the last one decade became appropriate for e-commerce, communications, special software etc. Now, that can be said as the first era of the Web Hosting Industry. However, the second era of Web Hosting was an applicable era consisting of new online platforms, with the traffic further shifted.
Within a small nick of time things like commerce, content and communications found their home on the Web. The shopping cart became the core of the online commerce, but in the current period of time a number of small traders (and some large ones) are selling their wares through the mediums like Amazon, Yahoo! or eBay etc. besides providing the transaction and the catalog technologies, they also bring the life giving blood of commerce: the customers. On the hosted stores from Amazon, Yahoo! or eBay, instantaneous access to a very huge number of customers from every part of the world is possible.
One can take the application-service-provider business model as the live example of several these new homes that were formerly hosted on one’s own server.
Everything is outscored, even the task of search build on several websites. There is existence of only few larger sites that requires implementing their own search, while others prefer Google.
One can say that, email is also an outscored function, like for example who does not employ Google’s Gmail or Yahoo!’s Mail, now their accounts are made up for free and one can have a whole gb for storage. User can imagine how many Web Hosting offers are provided to him/her with one GB per user, even for a fee. In a condition where the applications are moving out of the Web hosting data center, what can a Web host do?
What can a host offer to the customers?
Definitely, imminent can be the answer: “value migrates to adjacent layers” for this particular condition that value migrates to services. The Web Hosting vendors are constructing muscular businesses to survive though time.
Due to constant flexible nature of the Internet, the services that embrace, rather then compete with, the migration of services away from the Web Hosting data center is the key aspect. Clients that are helped to wander on gmail, or several big companies for e.g. Amazon, eBay or Yahoo!, will symbolize the crucial walk towards a progressive Web host.
However, the process of the migration is not a simple task, so an ideal host must help his/her clients by offering them free toolkits and libraries for the purpose to assist them in this overall migration process.
Thus through this one can see a glittering future of The Web Hosting Industry.
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Please what is the market size of cosmetics industry between 2005 and 2010
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No commentsTouchStar, a World Class Provider of Communications Solutions, Recognized with Top Honors in Multiple Publications
TouchStar, a World Class Provider of Communications Solutions, Recognized with Top Honors in Multiple Publications
Denver, CO — September 16, 2007
TouchStar today announces that over the last two months, it has achieved honorable rankings from top publications.
TouchStar most recently received a ranking in ColoradoBiz Magazine’s list of the “Top 250 Fastest-Growing Private Companies in Colorado.” The annual ranking is based on 2006 year-end revenues.
In July, the Denver Business Journal listed TouchStar as one of the “Top 25 Fastest-Growing Large Private Companies” in the Denver-metro area. The Denver Business Journal ranks small, medium, and large private companies in Colorado based on revenue growth. TouchStar is honored to return to the list for the fifth year in a row.
TouchStar also received ranking in Inc. Magazine’s first-ever “Inc. 5000 list of Fastest-Growing Private Companies in America.” The Inc. 5000 list is comprised through a measurement of revenue growth. Private companies in North America are ranked by a percentage of increased revenue experienced over a determined time period.
Steve Bederman, TouchStar’s CEO, commented: “Being a leading private corporation is meaningful to us, and having our growth recognized in the United States and worldwide is a special pleasure. We take pride in the recognition of our efforts and our ability to hire and train local people for prominent jobs. It is a unique opportunity to watch us become a global corporation and offer our services to different regions around the world.”
TouchStar credits its growth to providing its clients with world class support and communications solutions. The year ahead will also include significant growth through sales and acquisitions. TouchStar is eager to see the end results of its growth for 2007.
About TouchStar:
TouchStar is a rapidly growing world class communications solutions provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX Phone System. TouchStar has been named as one of the ‘Fastest Growing Large Private Companies in Colorado’ for five years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in New York, New York; Davenport, Iowa; Mumbai, India; Manila, Philippines and Manchester, England.
Contact:
Christina Whitfield
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303.338.0678
pr@touchstar.com
http://www.touchstar.com
###
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Predictive Dialers Collaborative Module part 5
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