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A+ Sistemas en Red y de Comunicaciones : Avaya IP Office – Look Professional A+ Sistemas en Red y de Comunicaciones es una moderna compañía especializada en redes y comunicaciones cuyo principal objetivo es aportar soluciones integrales a sus necesidades informáticas y de comunicaciones. Conozca más sobre nosotros y nuestras soluciones en www.comunicaciones.es
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Keynote Delivered: Sydney Opera House 2010; Sky City Convention Centre 2010; Intercontinental Wellington 2010; Brisbane Rugby Club 2010. Social Media and the Contact Centre was a presentation given by Alex Lovell in July 2010 and later in November 2010. It was delivered on behalf of NSC and Avaya at the Intercontinental in Wellington. and at the Skycity Convention Centre in Auckland. This presentation has the objective of contextualising Social Media and looking at how this affects and impacts on Contact Centers worldwide. Customer engagement and corporate participation in Social Web conversations is a significant future addition to the Contact Centre role.
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