Compare Call Center Software

Biscom’s FAXCOM Fax over IP Solution Now Rated ‘Avaya Compliant’

Chelmsford, MA — June 5, 2009

Biscom, Inc., a leading enterprise fax solution company, today announced that its Biscom FAXCOM Fax over IP solution is one of the first DevConnect members to be compliant with key Avaya Aura? solutions from Avaya, a leading global provider of business communications applications, systems and services.

The Biscom FAXCOM Fax over IP solution helps businesses send and receive faxes via a Voice over IP (VoIP) network, in order to reduce costs and improve efficiency. The application now is compliance-tested by Avaya for compatibility with: Avaya Aura? Communication Manager 5.2.

“By making our FAXCOM FoIP solution compliant with Avaya Aura?, Biscom continues its support for customers trying to save money by leveraging their existing VoIP infrastructure. Customers are able to get up and running quickly and experience an immediate reduction in telecom charges.”- Don Dunning, CEO, Biscom, Inc.

Biscom is a member of the Avaya DevConnect program–an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Gold member of the program, Biscom is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure–speeding deployment of new applications and reducing both network complexity and implementation costs.

“By offering compliance testing to the many innovative companies like Biscom who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, Vice President, Developer Relations and Technical Alliances, Avaya. “They are able to use Unified Communications to connect employees and customers to information from wherever they are, over whatever device they have available–getting more out of their multivendor network and delivering new value to their bottom line.”

About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information, please visit http://www.avaya.com. For more information on the Avaya DevConnect program, visit http://www.avaya.com/devconnect.

About Biscom

Biscom is a global leader in enterprise fax and document communications. Founded in 1986 and as a pioneer in the fax server marketplace, Biscom provides many of the world’s largest organizations with its award-winning FAXCOM fax servers. In addi-tion to enterprise fax server products, Biscom also offers hosted fax services, secure file transfer and messaging solutions, file conversion software, and document workflow and automation tools. The company is headquartered in Chelmsford, Massachusetts. For more information, visit http://www.biscom.com.

###





Find More Avaya Contact Center Press Releases


No comments