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To increase the productivity, a call center needs to operate very effectively and efficiently. To achieve this, there has to be lots of integration in the functioning as there are huge amounts of data that need to be monitored. Call center managers rely on lots of web-based tools for monitoring the performance of their staff. What if you can get everything in a single package and you are not required to depend on lots of individual tools anymore? It will be great and will also save time and effort to collect data from various sources.

Mekashron Call Center Software is such a package you are looking for. It provides everything from managing contacts, sending emails, SMS messages, and everything from unlimited numbers of on-site customer service workers to remote sales reps is catered for. Your staff will have everything on their fingertips. Our software drills down and analyzes your data in order to provide a true insight into all of your business processes. It provides a complete VOIP solution running on SIP. Your staff can manage thousands of calls to potential customers through hi-tech predictive dialer. It provides a complete history of any of your client’s data regardless of who has spoken with or emailed the client in the past. It has inbuilt email marketing feature to send out emails to millions of clients at the touch of a button. It provides an effortless database management enabling you to get access of wrong data. You can immediately take action to request for the replacement of data from your supplier. It provides powerful statistics and reporting feature. By using Mekashron Call Center Software you are in complete control of your business and your customer service. It satisfies all the attributes of good call center software.

So if you are going to set up a call center or are already running a call center, you must try Mekashron Call Center Software. You will definitely be benefited by the features it provides. Moreover, it is very easy to install, configure and setup. We provide you full support and assistance and are always available at your disposal.

Read the comments of our users and download the software here: Call Center Software

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