Compare Call Center Software

Phoenix, AZ — March 17, 2006

Synergy Solutions, Inc. a premier provider of outsourced customer contact solutions, recently hired 18-year veteran teleservice professional, Jay Hammans, as Vice President of Sales.

“I am thrilled to add someone of Jay’s expertise and experience to the Synergy Solutions team,” commented Synergy Solutions president, Lori Fentem, “I’ve known Jay in the industry for many years and he comes to us with vast experience in all areas of client services, account management, and sales and his commitment to excellence blends perfectly with the Synergy Solutions culture.”

Prior to joining Synergy Solutions, Hammans began his teleservices career with Idelman Telemarketing, where he spent 8 years opening and operating call centers and serving as Call Center Manager. Jay also worked with Sitel Corporation and assisted their early efforts towards international services to U.S. companies. In 1996 he joined ProMark One as director and soon became their Vice President of Client Services. When ProMark One was acquired, Hammans moved to the consulting side of the teleservices industry working with TPG Telemanagement and Concentra Solutions, assisting a number of companies to identify, initiate and manage outsourced service opportunities for customer care, sales and support.

In his new position, Hammans will be called upon to increase awareness of Synergy’s inbound calling services and continue to position Synergy as the customer contact company of choice across the country. “Synergy has a great culture, fantastic leaders, and they’re really making a difference in the industry by providing responsible, customer-focused solutions,” commented Hammans, “Synergy is the kind of company that I would be completely comfortable having represent my brand to my customers for so many reasons, and I’m excited to get the opportunity to share those with our future clients,” he added.

Hammans will be based in Omaha, Nebraska, where he lives with his wife and four children. Hammans is involved in the community through a number of service oriented civic groups and religious organizations.

About the company:

Synergy Solutions, Inc., headquartered in Phoenix, AZ, specializes in providing innovative customer contact solutions including inbound and outbound call center services on behalf of Fortune 1000 companies in a variety of industries, including financial services, health care, insurance and publishing. Synergy Solutions utilizes proven acquisition and retention techniques to solidify and expand customer relationships through the use of intelligent people and emerging technology. Synergy Solutions also operates call centers in Redfield, SD, Milbank, SD, Johnson City, NY, Bemidji, MN, and International Falls, MN.

Synergy Solutions’ headquarters are located at 4451 East Oak Street in Phoenix, Arizona, 85008. For more information about Synergy Solutions, contact Lori Fentem at 1-800-547-0504 or visit www.synergysolutionsinc.com

###