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Outbound and Inbound Call Center Services Helps you to Better Utilize Time

Outsourcing is a powerful business model which Transfers the responsibility of one or more of the company’s functions to an efficient and reliable source allows the company to focus on its core competency.

Call Center services and BPO Services which promotes the success of customers by providing, innovative, value added applications and services, that increases productivity, enhances the quality of client communications, and delivers highest level of support, in terms of customer satisfaction, to diverse business sectors.

Call center strives to offer clients the latest in technology for entire call center outsourcing needs. With everything from live phone answering service and help desk to web enabled technology.

A call centre or call center is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, live chat, and e-mails at one location is known as a contact centre.

Call center outsourcing services includes outbound and inbound call center services which helps you better utilize your time, money and resources, and boost your bottom-line.

Outbound <a rel=”nofollow” onclick=”javascript:pageTracker._trackPageview(‘/outgoing/article_exit_link’);” href=”http://www.thecallcenterindia.com/”>call center services</a> have specialization in lead Generation services, appointment Scheduling, Research Surveys, Debt Collection, Telemarketing in Mortgage, Insurance and Telecom Industries etc. Inbound call center Services offers Order Taking service, Call Center Technical support, Customer Service, Help Desk & Answering service.

Unique Communications Group, Inc. provides high quality, cost-effective customer service outsourcing solutions to our client partners. Whether your needs are small or large, you can rest assured that our professional call center staff is ready to satisfy your customers needs. Call answer time is contractually guaranteed to be within the industry standard of 20 seconds or less and one call resolution is assured. UCG supports a track record of consistently outstanding service level achievements in support of our client partners needs. UCG is a 100% United States Call Center so we guarantee that every call we answer will be taken in the US. Get your FREE Quote today to see how UCG can assist you in all of your Call Center needs by visiting www.UCGcenter.com.
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