Veteran Call Center Software Executive Joins TelStar Hosted as SVP of Sales

November 01st, 2010 | Category: Virtual Call Center

Leesburg, VA — October 26, 2010

TelStar Hosted Service, Inc., premier provider of call center service delivered from the cloud, announced today that veteran call center and business process outsourcing (BPO) executive Karen Banta has joined the company as SVP of Sales. The addition of Ms. Banta to TelStar Hosted’s seasoned management team positions the company to better serve enterprise clientele seeking on-demand call center services. Ms. Banta, whose résumé includes sales leadership positions with Microsoft, Stream International, Software Spectrum, Convergys and Echopass, brings to TelStar Hosted twenty five years of experience in the call center, BPO and voice applications market. Ms. Banta has stellar track record in consistently delivered exponential revenue growth through both direct and indirect sales channels. At TelStar Hosted, Ms. Banta will initially focus on enterprise sales and business development opportunities in the United States and Canada.

“We’re delighted to have Karen on board” said Jim Dunn, CEO, TelStar Hosted. “We have had unprecedented growth this year. Many companies with significant call center infrastructure are avoiding capital expenditure and rushing to a virtual call center environment. Karen’s leadership and proven track record with large enterprise clientele will accelerate our momentum in the call center-as-a-service market.”

Karen Banta said “TelStar Hosted has an incredibly strong call center-as-a-service offering and a unique value proposition. I am excited to join a proven management team and help build the company’s success in this high-growth market segment.”

Karen Banta

With more than two decades of sales and management experience, Karen Banta has developed a keen sense of how to sell solutions to enterprise clients. Karen has an extensive value based selling career and has consistently been a number one producer in sales. Karen has an extensive background in Business Process Outsourcing (BPO), strategic sales, and highly focused account management skills through her work with many large organizations including: Microsoft, Stream International, Software Spectrum, and Echopass. Karen has fostered and developed many large scale relationships with clients such as HP, Symantec, Real Networks, Cisco, Apple, and Avery Dennison.

About TelStar Hosted

TelStar Hosted is the leading call center-as-a-service technology provider offering virtual call center and predictive dialer capabilities via the cloud. Our offerings which resides on our shared SAS70 secure platform, allows clients to avoid large capital expenditures and pay per month with competitive long distance usage fee with full life-cycle support. Our feature rich, sophisticated call center / contact center services are deployed quickly and affordably across a distributed environment. We are service based culture with a highly motivated & skilled organization. Please visit http://www.TelStar Hosted.com.

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