Compare Call Center Software

VIPdesk Showcasing Virtual Call Center and Concierge Solutions at Internet Retailer 2008 Conference and Exhibition, June 9-12, 2008


Alexandria, VA — June 9, 2008

VIPdesk, a pioneer of premium home-based contact center solutions and concierge services, will be showcasing the company’s award-winning service offerings at the Internet Retailer 2008 Conference and Exhibition, June 9-12, 2008. VIPdesk will be showcasing its expertise in virtual customer support for online retailers from booth # 326 in the Internet Retailer exhibit hall, at McCormick Place West in Chicago.

VIPdesk currently provides phone, email, and chat support to more than 70 brand-name customers, including retailers with an online presence or traditional brick-and-mortar store. The company’s virtual contact center service is a means for retailers to revolutionize their customer service function. VIPdesk clients have seen an increase in key performance indicators such as average order size, customer satisfaction levels and reduced cost per contact, and have been able to turn their call centers into healthy profit centers.

“VIPdesk is excited to be exhibiting at Internet Retailer again this year,” said Mary Naylor, CEO and Founder of VIPdesk. “We always enjoy connecting with our current customers who attend the show, and speaking with potential new customers about how a virtual call center can enhance their specific customer service needs.”

VIPdesk specializes in delivering virtual call center solutions and concierge services to national brand leaders in several industries including retail, travel, auto and financial services. VIPdesk’s high-touch, high-tech branded service platforms deliver results and real return on investment. To find out more about VIPdesk, visit www.vipdesk.com.

About VIPdesk

VIPdesk is the pioneer of premium home-based call centers and Concierge Services. We offer virtual customer care services to global brand leaders in industries including financial services, travel, retail and automotive services. We serve more than 70 blue-chip clients with over 10 million customers and are continually recognized as a progressive industry leader as evidenced through numerous awards, including the Inc. 500, Inc. 5000, NCBEA Business Ethics Award, Stevie Awards for Women in Business and Smart CEO Future 50. For more information, visit www.vipdesk.com

###






No comments