Archive for the ‘Data Management’ Category

VirtualLogger Releases AddedVision Screen Capture and Analytics Add-On

 

inContact Announces Johnston Press as Major New Multi-Site Customer in Europe

 

RightNow Helps Federal Government Shift to ‘Cloud First’ Policy

 

Recent ICMI and inContact Survey Reveals Contact Centers Spending More on Self-Service Solutions, but Not Realizing Forecasted Results

 

RightNow Honors Public Sector Leaders Ridding the World of Bad Customer Experiences

 

RightNow CX for Facebook and RightNow Custom Objects Are Now Generally Available

 

inContact Expands Cloud-Based Call Center Operations to Europe

 

inContact Sets Third Quarter 2010 Conference Call

 

inContact Brings Leading Cloud-Based Call Center Software to the Growing Philippines Market

 

Cloud Computing Transforming Call Center Industry