Archive for the ‘Call Center Solutions’ Category

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22
AUG

Paying for Customer Satisfaction: Self Service Underfunded?

Posted in Call Center Management, Call Center Solutions | 0 Comments »
 
19
AUG

Epic Marketplace Partners with RingRevenue to Enable Phone Campaigns

Posted in Call Center Solutions, Industry News, Outbound Call Center | 0 Comments »
 
12
AUG

VoltDelta OnDemand Integrates RightNow CX into Delta-On Call

Posted in Call Center Solutions, Customer Experience Management, Industry News | 0 Comments »
 
11
AUG

Infratel Launches Cloud Calling/Voice Solution for SMB

Posted in Call Center Solutions, Cloud Computing | 0 Comments »
 
21
JUN

Customer Interaction Solutions Magazine Awards Five9 Virtual Call Center 2011 CRM Excellence Award

Posted in Call Center Solutions, Cloud Computing, Technology | 4 Comments »
 
17
JUN

VirtualLogger Releases AddedVision Screen Capture and Analytics Add-On

Posted in Call Center Solutions, Cloud Computing, Data Management, Technology | 0 Comments »
 
16
JUN

Hosted Contact Centers for Small Business: A Better Way to Beat the Big Guys

Posted in Call Center Solutions, Cloud Computing, Internet, Technology | 0 Comments »
 
14
JUN

Call Center Certification for Federal Agencies

Posted in Call Center Solutions, Outsourcing | 0 Comments »
 
13
JUN

Web Self Service: Improving Customer Service?

Posted in Call Center Solutions, Cloud Computing, Internet, Technology | 0 Comments »
 
10
JUN

Exploring Virtual Desktop Infrastructure: Greater Manageability and Lower Costs

Posted in Call Center Solutions, Cloud Computing, Computer & Electronics, Internet, Technology | 0 Comments »
 
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