Technology Marketing Corporation’s Customer Interaction Solutions magazine recently announced their 2010 Product of the Year. The award went to Five9, Inc. and its Five9 Virtual Call Center Release 8.

Customer Interaction Solutions magazine’s CEO shared in a statement the Five9 was granted the prestigious award for its achievements and advancements in call center technologies, as well as a demonstrated excellence and strong ROI for the companies that use it the Five9 Virtual Call Center. The magazine has been honoring innovative companies for 13 years, and they believe Five9 has earned its place with the distinguished honor.

The Five9 Virtual Call Center is one of the most well known call centers in the cloud and is a global provider of on-demand call center software for telemarketing, customer service and business continuity. The virtual call center solutions is designed to deliver rigorous capabilities, fast deployment and lower the cost for more than one thousand inbound and outbound call centers worldwide.

The Virtual Call Center Release 8 earned its award for Product of the Year by adding speech recognition, geographic redundancy, a library of over 100 standard call center reports, expanded Cloud APIs, as well as over 100 other new and additional features.

Five9’s Chief Technology Officer shared in a statement that their recognition from the highly regarded magazine reflects their continued commitment to expand their technological leadership, and their desire to constantly deliver innovations that allow all sizes of enterprises to maximize their values.

The 13th Annual Product of the Year Award winners are featured in the January 2011 issue of Customer Interaction Solutions magazine, www.cismag.com.