Contactual, the leading global provider of on-demand contact center solutions, today announced that David Chen has joined the company to serve as Vice President of Finance and Administration. Mr. Chen has built his distinguished career as one of the leading financial executives in Silicon Valley.

SAN CARLOS, CA (October 18, 2007) –

Contactual, the leading global provider of on-demand contact center solutions, today announced that David Chen has joined the company to serve as Vice President of Finance and Administration. Mr. Chen has built his distinguished career as one of the leading financial executives in Silicon Valley.

“We are excited to have David join Contactual,” said Mansour Salame, CEO of Contactual. “David’s outstanding credentials, combined with his wealth of understanding of technology companies and start ups make him a perfect fit for Contactual and will be crucial in providing a solid foundation for the global expansion of our services.”

David Chen joins Contactual with 20 years of experience in high technology finance and management consulting. Prior to Contactual, David had held several senior finance positions at Sun Microsystems in business partnering, controllership, acquisitions, operations, and financial planning in both hardware and software businesses.

“I am delighted to be joining Contactual,” stated Mr. Chen. “Contactual is growing and I look forward to working with the team to help solidify the Company’s financial success as it continues to lead the on-demand contact center market.”

Before joining Sun, David served as operations controller for the Siliconix/Temic Semiconductor division of Daimler Benz. Prior to Daimler Benz, David had held roles in investor relations and financial planning at National Semiconductor Corporation. David’s experience in software startups and management consulting includes The Sachs Group and Amherst Associates. David holds an MBA in Finance and Marketing from The University of Chicago and a Bachelors degree in Chemistry and Economics from Northwestern University.

About Contactual

Contactual pioneered the use of hosted contact centers that dramatically reduce the costs of outfitting customer service, help desk, technical support and inside sales team operations by eliminating the need for premise-based infrastructure. The Contactual OnDemand Contact Center eliminates all upfront hardware and software costs; enables organizations to operate virtual contact centers with agents working from home and/or multiple sites; and unifies customer communications from phone, VoIP, voicemail, email and Web channels into one routing, queuing and tracking system for maximum efficiency. Contactual has earned the Frost & Sullivan 2005 Global Excellence in Technology Award, TMC Labs’ Customer Interaction Magazine 2005 Innovation Award, and a berth in the 2006 Red Herring 100 North America list of the top 100 privately held technology firms. For more information, visit www.contactual.com.

Source: Contactual