LiveOps Awarded Prestigious Alfred P. Sloan Award

Cloud Computing Company Recognized for Exemplary Workplace Practices

SANTA CLARA, Calif. (October 14, 2009) –

The current recession – considered one of the worst since the Great Depression in the 1930s – is proving to be a “game changer” for organizations in all sectors of the economy. A study conducted by the Families and Work Institute in May 2009 found that most companies (81%) are maintaining the workplace flexibility they offer during the recession and another 13% are increasing it.
Alfred P. Sloan Award

The Sloan Awards honor organizations of all sizes and all types across the country that are using workplace flexibility as a strategy to increase workplace effectiveness and yield positive business results.

“The winners of the Alfred P. Sloan Awards for Business Excellence in Workplace Flexibility offer a unique picture of organizations that are using innovative policies to create a desirable work environment,” said Ellen Galinsky, president of Families and Work Institute. “There is an outstanding list of companies who we are honoring this year including LiveOps.”

“LiveOps’ mission is to revolutionize the world of work by creating the flexibility that both businesses and workers crave,” said Maynard Webb, chairman and CEO of LiveOps. “It was really the practicality of ‘walking what we talk’ that has led us to create a workplace that not only provides flexibility, but also encourages our employees to focus on delivering results versus where they work. We are honored to win this prestigious award; it validates what we believe is important to building great workplaces of the future – an understanding that work must blend with life, not compete with it.”

Since LiveOps’ inception in 2000, the company has promoted a flexible work environment. The company provides the best practices and tools to work from any location. Currently, more than 1/3 of the employees work exclusively from home.

The Alfred P. Sloan Awards for Business Excellence in Workplace Flexibility are part of the When Work Works project, an ongoing initiative of Families and Work Institute, the Institute for a Competitive Workforce (an affiliate of the U.S. Chamber of Commerce), and the Twiga Foundation. Through When Work Works, these partner organizations provide research, resources, and recognition to employers nationwide. The project shares the results of research on creating effective and flexible workplaces that meet the needs of the 21st century.

Each of the 2009 Sloan Award winners will also be recognized nationally and will be featured in next year’s edition of the Guide to Bold New Ideas for Making Work Work, published by Families and Work Institute.

Now in its fifth year, the prestigious awards program expanded its application base to organizations nationwide for the first time in 2009. With the introduction of an “at-large” category and 30 participating communities across the country, any organization in the U.S. was eligible for the award. Applicants were evaluated in a rigorous two-step process, first comparing the employer’s application to nationally representative data from Families and Work Institute’s National Study of Employers, and then corroborating the employer responses through a survey of employees.

For more information about When Work Works or the Alfred P. Sloan Awards, please contact Tyler Wigton at (212) 465-2044 x 224 or twigton@familiesandwork.org or Kelly Sakai at (212) 465-2044 x 211 and at ksakai@familiesandwork.org
About LiveOps, Inc.

LiveOps is a rapidly growing technology company offering two innovative solutions for enterprises: Contact Center in the Cloud, a SaaS technology platform for managing contact centers, and Workforce in the Cloud, an on-demand workforce for outsourcing call center calls. LiveOps On-Demand Contact Center Platform brings the value of cloud computing to the contact center by enabling enterprises to rapidly deploy an always-on and instantly scalable contact center infrastructure in a pay-per-use model that enables customers to achieve greater operational and cost efficiencies. LiveOps uses this same technology platform everyday to successfully run the largest virtual call center with over 20,000 independent agents. LiveOps provides enterprises with the on-demand call center platform and community of on-demand independent agents to quickly achieve better business results. In 2009, LiveOps introduced LiveWork; an on-demand work platform where companies can instantly outsource tasks using teams of experts on LiveWork, their own community of freelancers or business process outsourcers (BPOs). The company is headquartered in Santa Clara, California.
About Families and Work Institute

Families and Work Institute (FWI) is a nonprofit, nonpartisan research organization that studies the changing workforce, family and community. As a preeminent think tank, FWI is known for being ahead of the curve, identifying emerging issues, and then conducting rigorous research that often challenges common wisdom and provides insight and knowledge. As an action tank, FWI conducts numerous studies that put its research into action and then evaluates the results. Its purpose is to create research to live by. For more information, see www.familiesandwork.org.
About The Institute for a Competitive Workforce

The Institute for a Competitive Workforce (ICW) is a 501(c)3 affiliate of the U.S. Chamber of Commerce and is working to ensure that businesses have access–today and tomorrow–to an educated and skilled workforce. ICW’s primary responsibilities for the When Work Works project are to provide support to the communities and connect local initiatives to national Chamber efforts. For more information, visit www.uschamber.com/icw.
About The Twiga Foundation

The Twiga Foundation is dedicated to inspiring, promoting and maintaining a family consciousness at home, in the workplace and in the community. Twiga’s primary responsibilities for the When Work Works project are to provide support to the communities, acting as a liaison to key stakeholders in the When Work Works communities to build a broad local leadership constituency for creating better workplaces that meet the needs of employees, employers and communities. For more information, visit www.twigafoundation.org.

LiveOps is a registered trademark and LiveWork is a trademark of LiveOps, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

Source: LiveOps

 
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