Dan Burkland Joins Five9 to Lead Enterprise Sales PLEASANTON, Calif. (December 14, 2009) – Five9 Inc., the leader in on-demand call center software, announced today that veteran call center software executive Dan Burkland has joined the company as Senior Vice President of Enterprise Sales and Business Development. The addition is the company’s response to a […]
Call Center Software News
By selecting Five9, the fastest-growing on-demand call center software vendor, NTI, the leading non-profit virtual call center staffing firm, has created a
Customers Can Now Easily Deploy Contactual’s Fully-Featured Hosted Contact Center within Salesforce CRM SAN FRANCISCO – Salesforce.com Dreamforce Conference (November 18, 2009) – Contactual, the leading global provider of hosted contact center software, today announced the availability of its OnDemand Contact Center on the AppExchange. Contactual’s OnDemand Contact Center provides hosted contact center solutions to […]
The leader in on-demand call center software joins forces with the leader in agile consulting to deliver integrated cloud-based call center solutions PLEASANTON, Calif. (November 17, 2009) – Five9, Inc., the leader in on-demand call center software announced today that it has partnered with Bluewolf, the leader in agile consulting, to deliver advanced, integrated call […]
AAA Ohio, Expert Planet and salesforce.com to Detail How They Leverage LiveOps’ Cloud-Based Contact Center Solution SANTA CLARA, Calif. (November 12, 2009) – LiveOps is proud to be a Gold sponsor at the salesforce.com Dreamforce Global Gathering 2009 event. At Dreamforce, the company’s technology will be featured in two breakout sessions demonstrating how cloud computing […]
Leader in Hosted Contact Centers Partners with European Telecom Provider HTSE to Dramatically Expand European Distribution Capabilities SAN CARLOS, CA (November 05, 2009) – Contactual (www.contactual.com), the leading global provider of hosted contact center software, today announced it has entered into a reseller partnership with HTSE, a Holland-based European telephony and contact center application provider, […]
New Avaya agent desktop application enhances Citrix Application Delivery Infrastructure solutions BASKING RIDGE, N.J. (November 05, 2009) – Avaya today said its Avaya one-X Agent desktop application has been verified as Citrix Ready(TM). The Citrix Ready program identifies recommended solutions that are trusted to enhance the Citrix Delivery Center Infrastructure. Avaya one-X Agent completed a […]
Grant Will Help Leading Homeless Emergency Services Organization Provide Vocational Training to Communityâ??s Homeless SANTA CLARA, Calif. (October 21, 2009) – LiveOps announced today EHC LifeBuilders, a provider of homeless emergency services in California’s Santa Clara County, is the recipient of a LiveOps Foundation grant. The grant will support the development of EHC LifeBuilders’ new […]
CALGARY (October 20, 2009) – Western Canada’s largest school board, the Calgary Board of Education (“CBE”), launches Telax Hosted Call Center this week to support the growing service demands on its IT Department Helpdesk. “We’re very excited about having CBE as a customer,” said Telax founder and CEO, Mario Perez. “Our solution brings a lot […]
The Avance Group announced today that they are launching their Home Agent Solutions leveraging the award-winning LiveOps On-Demand Contact Center Platform. GLASGOW, United Kingdom (October 20, 2009) – The Avance Group announced today that they are launching their Home Agent Solutions leveraging the award-winning LiveOps On-Demand Contact Center Platform. The Avance Group is an established […]