New Customers and Increased Revenue Fuel Contact Center Technology Company’s Success SANTA CLARA, Calif. (February 17, 2009) – LiveOps, the virtual call center company, announced today that 2008 was another year of double-digit growth and the third consecutive year of profitability. The company also announced that several new brand name companies have chosen the LiveOps […]
Call Center Software News
Based on its recent analysis of the contact center market, Frost & Sullivan awarded LiveOps (www.liveops.com) with the 2008 North American Frost & Sullivan Award for Growth Strategy Leadership. SAN ANTONIO, TX. (February 05, 2009) – Based on its recent analysis of the contact center market, Frost & Sullivan awarded LiveOps (www.liveops.com) with the 2008 […]
LiveOps, the virtual call center company, announced today that the LiveOps On-Demand Contact Center Platform has received a 2008 Product of the Year Award from Technology Marketing Corporationâ??s (TMC®) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering CRM, SANTA CLARA, Calif. (February 03, 2009) – LiveOps, the virtual call center company, announced today that […]
N/A (February 02, 2009) – Dallas Independent School District awards Telax Hosted Call Center with three year contract to manage the call center technology for the HD Connect Employee Services Center, a premiere support desk for the faculty and staff of the district. About Dallas Independent School District: The Dallas ISD is committed to becoming […]
Selection of award winners Five9 and Salesforce.com highlights mainstream adoption of cloud computing platforms PLEASANTON, Calif. (January 21, 2009) – Five9 announced today that the Five9 Virtual Call Center Suite has received a 2008 Call Center Suite “Product of the Year” Award from SearchCRM.com, the Web’s best guide for Customer Relationship Management (CRM) and call […]
Five9, the leader in on-demand call center software announced today the general availability of Five9 Workforce Management, its newest addition to the Five9 Virtual Call Center Suite. Five9 Workforce Management is provided through a collaborative partnership between Five9 and The Workforce Managemen PLEASANTON, Calif. (January 19, 2009) – Five9, the leader in on-demand call center […]
Five9, the leader in on-demand call center software announced today the general availability of its Virtual Call Center Suite 7.1. PLEASANTON, Calif. (January 19, 2009) – Five9, the leader in on-demand call center software announced today the general availability of its Virtual Call Center Suite 7.1. The new release includes a new workforce management offering, […]
N/A (January 03, 2009) – Globalive chooses Telax to bring jobs to a city struggling with the loss of auto-industry jobs Globalive Communications Corp has chosen Telax to provide hosted call center software for the newly announced call center operations in the border city of Windsor, a region devastated by layoffs in the auto industry. […]
NEC ApplicationsNet includes Contactual
Five9 Virtual Call Center Suite Honored for Outstanding Innovation PLEASANTON, Calif. (December 18, 2008) – Five9 announced today that the Five9 Virtual Call Center Suite has received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC