LiveOps, the virtual call center company, today presented its second corporate grant for 2008 to Friends for Youth, a not-for-profit organization whose mission is to create quality mentoring relationships for youth who need them most. The organizationâ??s vision is to transform lives through the pow SANTA CLARA, Calif. (December 11, 2008) – LiveOps, the virtual […]
Call Center Software News
Key Executive Appointments Further Demonstrate the Growing Support for SaaS in the Call Center SANTA CLARA, Calif. (December 03, 2008) – LiveOps, the virtual call center company, today announced the addition of several key executives to its leadership team as the company continues to execute against its high-growth strategy in the call center marketplace. The […]
Call Center Provider of Education Sector Support Uses Five9 to Deliver Cost-Effective Service PLEASANTON, Calif. (December 02, 2008) – Five9, the leader in on demand call center software announced today the multi-year deployment of its flexible call center software platform at Carolina Call Center. A leading provider of customer service to the education sector, Carolina […]
Leading Internet Site, EnrollMyBenefits.com plus Five9 Virtual Call Center Make Employee Insurance Sign-up a Snap PLEASANTON, Calif. (November 25, 2008) – Five9, the leader in on demand call center software announced today the successful deployment of its flexible predictive dialing platform at Visual Benefit Communication. An innovator in the insurance industry, Visual Benefit simplifies the […]
Premier Partners Include Element Customer Care and SmartForce SANTA CLARA, Calif. (October 21, 2008) – LiveOps, the virtual call center company, today announced its Call Center Exchange Program aimed at helping call center outsourcers rapidly expand or update their existing technology with the LiveOps On-Demand Call Center Platform. This program extends LiveOps’ SaaS-based platform to […]
With Extensive Customer Service and Global Operations Expertise, Downs Brings the “Voice of the Customer” To LiveOps Board SANTA CLARA, Calif. (September 30, 2008) – LiveOps, the virtual call center company, today announced the appointment of Ryan D. Downs to its board of directors. As senior vice president of global operations at PayPal, Downs has […]
LiveOps, the virtual call center company, has been named â??Company of the Yearâ?? for 2008 by the Entrepreneurs Foundation, the San Francisco Bay Area organization, for its commitment to making its Community Service programs integral to the companyâ??s brand and culture. SANTA CLARA, Calif (September 25, 2008) – LiveOps, the virtual call center company, has […]
Contactual, a global leader in on-demand contact center solutions, announced today the appointment of David Hanafee, a 20-year veteran of software sales, as Vice President of Sales for the Americas and Asia Pacific. Hanafee reports directly to Contactual
Direct Interactions Inc., a leading provider of home-sourced contact center solutions, has selected Contactual OnDemand Contact Center as their call center technology provider. SAN CARLOS, CA (January 29, 2008) – Direct Interactions Inc., a leading provider of home-sourced contact center solutions, has selected Contactual OnDemand Contact Center as their call center technology provider. “Our partnership […]
Technology Marketing Corporation (TMC) today announced that the Virtual Call Center channel, sponsored by Contactual, has been launched as the newest addition to the TMCnet channel program. SAN CARLOS, CA (January 25, 2008) – Technology Marketing Corporation (TMC) today announced that the Virtual Call Center channel, sponsored by Contactual, has been launched as the newest […]