Streamlined program enables partners to easily engage, train and sell full suite of FrontRange products Pleasanton (May 27, 2009) – FrontRange Solutions, a leading developer of IT Service Management and Infrastructure Management software for mid-sized and distributed enterprises, announced today that it has updated its global Partner Program by simplifying engagement and introducing deal registration. […]
Call Center Software News
SaskTel to Host Second North American Server Location, Enhancing Contactual
Five9 Announces General Availability of its New Release of On-Demand Call Center Software PLEASANTON, Calif. (May 21, 2009) – Five9, the leader in on-demand call center software announced today the general availability of its Virtual Call Center Suite 7.2, its award-winning, market-leading Software-as-a-Service (SaaS) call center technology. The new release includes innovative outbound calling capabilities […]
Five9 Virtual Call Center Suite Recognized for Outstanding Innovation PLEASANTON, Calif. (May 19, 2009) – Five9, Inc. announced today that Technology Marketing Corporation (TMC) has named the Five9 Virtual Call Center Suite as a recipient of a 2008 Communications Solutions Product of the Year Award. “Five9 is honored to add another 2008 Product of the […]
Contactual, a leader in on-demand contact center software for customer facing organizations looking to improve customer loyalty while reducing costs, today announced that it has extended NetSuite to its contact center software using SuiteCloud, NetSuite
N/A (May 01, 2009) – Telax is launching a special program and incentive plan for organizations with legacy Nortel equipment. “Many of our clients use Telax Hosted Call Center with their legacy Nortel equipment and are benefiting from advanced remote agent, disaster recovery, recording and reporting features without any equipment purchases” said Allister Quinteros VP […]
New Capabilities and Enhancements Empower Enterprises with Productivity Tools and Cost Efficiencies Delivered Through Contact Center in the Cloud SANTA CLARA, Calif. (April 21, 2009) – LiveOps today announced the Spring 09 edition of LiveOps On-Demand Contact Center Platform. The Spring 09 edition dramatically enhances productivity across the enterprise contact center operations. For contact center […]
LiveOps On-Demand Contact Center Platform Singled Out for Helping Clients Improve Customer Service SANTA CLARA, Calif. (April 16, 2009) – LiveOps today announced that the its On-Demand Contact Center Platform has received a 2009 CRM Excellence Award from Technology Marketing Corporation (TMC)’s, Customer Interaction Solutions® magazine (www.cismag.com), the premier publication covering the CRM, contact center […]
N/A (April 09, 2009) – Telax Hosted Call Center joins an elite group for an Ontario IT Mission to Washington D.C. June 10-11th Telax, a current US Federal GSA contract holder, will participate to lean more about technology priorities for the GSA as well as the challenges and opportunities related to the US stimulus package. […]
National Not-for-Profit Brings Business and Entrepreneurship Education to 225,000 Children around the World SANTA CLARA, Calif. (April 09, 2009) – LiveOps today presented its first Foundation grant for 2009 to The BizWorld Foundation, a not-for-profit organization whose mission is to challenge and engage children across the cultural and economic spectrum through experiential learning programs that […]